All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 7, 2025

Will not sync my catalog & very vague with how to achieve this. Many hours over many days waisted, still no answer in sight!

Using app

11 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 4, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2025

Using app

8 months

Total reviews

4

Average rating

3.8

1 / 5 Share

Aug. 4, 2025

No me deja conectar mi cuenta de Facebook

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 28, 2025

Pour l'instant une étoile les produits ne sont pas visibles sur Facebook et Instagram très compliquer a paramétrer franchement vraiment déçu

Using app

11 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 28, 2025

Meta will tell you that you have to speak to Shopify for any issues with their app. Complete joke and waste of time.

Using app

Over 3 years

Total reviews

10

Average rating

4.6

1 / 5 Share

July 25, 2025

Using app

3 minutes

Total reviews

1

Average rating

1.0

1 / 5 Share

July 24, 2025

TERRIBLE experience. The app won't let me connect my pixel, and support has been no help at all — they just told me to contact Shopify, which is ridiculous considering it's their app and their pixel. I'm stuck with no fix, and no one is taking responsibility.

Using app

5 months

Total reviews

4

Average rating

2.5

1 / 5 Share

July 24, 2025

Useless in Portugal wont work with the shop or activate useless

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

July 20, 2025

Unable to link my shopify account with facebook for managing adds

Using app

14 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 19, 2025

The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !

Using app

16 days

Total reviews

3

Average rating

3.7

1 / 5 Share

July 19, 2025

not working very well

Using app

Over 6 years

Total reviews

20

Average rating

2.9

1 / 5 Share

July 16, 2025

I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.

Using app

Over 4 years

Total reviews

9

Average rating

4.6

1 / 5 Share

July 14, 2025

i haven't received any sales since i installed this app

Using app

9 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

Swift pain in the arse to use. Still working on getting things to work..perhaps I'll change my opinion at a later date

Using app

Over 1 year

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

awful

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

I can't connect Meta to the shop... frustrating!

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 14, 2025

Una MIERDA... se desconecta cada 4 meses aprox!

Using app

Over 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

July 13, 2025

Absolutely impossible! A nightmare experience every time I try to even connect to meta via SHOPIFY. The hours I have spent mucking about with it. And then I totally ignore it for months as it is so soul sucking until I have to do it again because my products have disappeared. It used to be seamless when it was just SHOPIFY and Instagram.

Store

kali

Using app

Over 4 years

Total reviews

4

Average rating

4.0

1 / 5 Share

July 12, 2025

horrible experience with meta pixel, facebook is total shit

Using app

Over 3 years

Total reviews

5

Average rating

3.4