All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
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3 / 5 Share

May 13, 2025

Still not managing to get this working

Using app

About 11 hours

Total reviews

1

Average rating

3.0

3 / 5 Share

May 12, 2025

Generally works great, but now it tells me that I have an "Action needed" but I cant click "Open app" and all settings are green and active.

Using app

About 4 years

Total reviews

4

Average rating

4.5

3 / 5 Share

May 10, 2025

The app is good because it led to getting live agent support with Meta, whereas going through Meta directly it was impossible. AI continued to "block" me from getting live agent support. Meta is way to complicated with too many platforms (Business Suite, Commerce, Ads Manager, Business Manager, etc.). I have received live agent help 2-3 times from Meta in the past year and although they solve some immediate problems other problems arise due to too many new Meta accounts (and pixels) needed to be created but not being linked to the other correct Meta accounts. If only Meta had the live support that Shopify offers and was set up in a less confusing format.

Using app

Over 1 year

Total reviews

2

Average rating

4.0

3 / 5 Share

May 9, 2025

Using app

Over 4 years

Total reviews

2

Average rating

4.0

3 / 5 Share

May 8, 2025

It's good but, I need that my product is active because the informations is correct.

Store

rinach

Using app

About 1 month

Total reviews

1

Average rating

3.0

3 / 5 Share

May 7, 2025

I am trying to validate my information and I will not allow it for some reason.

Using app

Almost 5 years

Total reviews

2

Average rating

4.0

3 / 5 Share

May 3, 2025

It doesnt work where I am. Lanzarote, Canary Islands. It asks you to customize, and go through everything but for no reason, as Facebook doesnt allow Shop in Spain. So its quite useless all of this.

Using app

About 4 years

Total reviews

1

Average rating

3.0

3 / 5 Share

April 30, 2025

Store

Cozi

Using app

2 months

Total reviews

3

Average rating

4.3

3 / 5 Share

April 30, 2025

Using app

13 days

Total reviews

2

Average rating

4.0

3 / 5 Share

April 28, 2025

Using app

Over 4 years

Total reviews

5

Average rating

4.4

3 / 5 Share

April 25, 2025

Pixel integration still does not work correctly

Using app

4 months

Total reviews

1

Average rating

3.0

3 / 5 Share

April 25, 2025

Sometime due to sync or other reason we have to uninstall the app and each time it create a new catalogue which is frustrating. Due to this we have to connect this new catalogue to all campaigns manually and even for a few type of campaign there is no option to add new one and the only option left is to create new campaign due which we loss the historically data. Kindly fix this issue and allow users to connect the existing catalogue after uninstallation

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

April 24, 2025

WHEN TAGGING PRODUCTS, IT WOULD HELP TO KNOW WHAT ERRORS NEED TO BE CORRECTED IN ORDER TO TAG PRODUCTS. ITS LIKE A GUESSING GAME.

Using app

About 2 years

Total reviews

2

Average rating

4.0

3 / 5 Share

April 17, 2025

Ci rinuncio, è sempre tutto troppo macchinoso! Volevo collegare il mio shop online con Whatsapp, ma niente... mi appare "errore 404"

Store

ZiaCris

Using app

Almost 2 years

Total reviews

8

Average rating

4.4

3 / 5 Share

April 16, 2025

Using app

Over 1 year

Total reviews

1

Average rating

3.0

3 / 5 Share

April 13, 2025

Mastering Facebook and Instagram can be challenging, especially when clicking on certain sections generates a marketing or campaign ID that is difficult to delete, leading to confusion. Uploading or integrating photos requires patience, as you'll spend a significant amount of time ensuring everything is structured properly for effective management going forward. I highly recommend the TikTok platform; it reduces wasted time significantly and allows you to see results quickly.

Using app

10 months

Total reviews

3

Average rating

4.3

3 / 5 Share

April 10, 2025

The app seems to work okay but there are many problems from the Meta side of things.

Using app

5 months

Total reviews

3

Average rating

3.0

3 / 5 Share

April 9, 2025

Using app

Over 3 years

Total reviews

2

Average rating

4.0

3 / 5 Share

April 7, 2025

Using app

About 2 years

Total reviews

1

Average rating

3.0

3 / 5 Share

April 7, 2025

Using app

About 4 years

Total reviews

2

Average rating

4.0