Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
6,771
chart
#128
All reviews
Rating Breakdown
Review RSS Feed
Sept. 30, 2020
I utilize this app to create ads to build my business. I own and operate a small jewelry business and find it very helpful!
Sept. 30, 2020
so far, easy. i am a super novice on facebook and run into problems all the time and have nobody to ask. I have joined the help group but nobody has ever answered my posts. ill figure it out, i guess
Thank you for sharing your review and experience. Our Shopify Community forum is a great resource to ask questions on, and I'll be following up via email to provide some additional ways you can get support from Shopify for Facebook. - Veena, Shopify Support
Sept. 30, 2020
I use this app to help me reach a greater audience market for sales and exposure. reaching those in other states can be challenging.
Sept. 29, 2020
hoping this app will help generate more sells to help grow my business and get our name out there in different areas
Sept. 29, 2020
In set up, it could be a bit clearer prior to hitting a button. What to expect. Maybe having a this is what will be taking place, this is about how long it will take, if it is taking longer than 5 minutes something might not be right... blah blah blah
Sept. 29, 2020
Concerning the Shopify side of this, it was great and simple to setup. Facebook, however, which I will attribute to the fact they are in flux with their GUI and programs switching over, did not do as well. It was more the process of cataloging of items, rejecting items for no reasonable basis and the feed inaccuracies that cause me not to give 5 stars. After the big shake up at Facebook is settled out, I can see this being a flawless process on both sides of the feed.
Sept. 29, 2020
I haven't use it yet so hopefully it work as it says. It was easy to install at least. Let's check it out
Sept. 29, 2020
Todo correcto excepto las políticas de venta de productos de contenido sexual. Vendo lencería y baño y muchos de mis productos son rechazados porque las imágenes tienen connotaciones sexuales según Facebook.
Gracias por compartir tus comentarios! Facebook tiene un proceso de apelación para productos que cree que se han marcado incorrectamente. Le envié un correo electrónico y espero escuchar más de sus pensamientos pronto. - Abdalla, soporte de Shopify (Sent using a Translator)
Sept. 29, 2020
I used this app to load Facebook to my Shopify account. Some steps seem to be repeated, but it was okay otherwise.
Sept. 29, 2020
Too many steps, please reduce steps so Pixel can be easily set up. You can upgrade UX design to look more nice.
Sept. 29, 2020
Es muy fácil de configurar, especialmente la vinculación con el Business Manager que suele ser complejo.
Oct. 6, 2020
I hope that the feed works this time; hate having only the worst early stuff on Facebook. I do love that I have the ability to reach new audiences through Facebook, where people who like colorful art on consumer goods have a carefree shopping experience (we hope).
Sept. 28, 2020
not difficult to set up but I do have a concern regarding some products with multiple images not uploading correctly that I'm hoping someone can assist me with.
Thanks for taking the time to leave us a review and share your feedback! We are continually improving our app, and your opinion is essential in this process, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Rob, Shopify Support
Sept. 28, 2020
I am really trying to learn all of the steps for ecommerce. Seems to be getting better. Hopefully will get better.
Sept. 28, 2020
It really helps you to get setup the only problem I have is understanding everything. It is a lot to learn!
Sept. 28, 2020
I used the app to connect to my online store and it was very easy to follow. I had to just pay more attention the small print.
Sept. 28, 2020
aiuta molto i clienti a fidarsi di più del brand, è complicato inizialmente da installare ma poi grazie alle indicazioni date diventa tutto più semplice
Sept. 28, 2020
It was not at all clear if I had finished the set up and if this meant the FB store was set up. Happy to discuss further of required.
Thanks for sharing your feedback! We work hard to improve our app functionality, so I’d like to look into this further for you. I’ve sent out to an email to you and hope to hear more of your thoughts soon. - Abdalla, Shopify Support
Sept. 28, 2020
I used the App to help me set up facebook marketing for my online store and it was easy to follow step by step. However, I got stuck at the end not knowing how to address the last item on Terms and Conditions.
Sept. 28, 2020
it is fun to use.very good app.It helped me connect to my shopify account to start posting ads and get followers.