Facebook & Instagram

It's impossible to connect and sync with the business. Permission problems, very bad UX... please think more about the users

Facebook & Instagram integration is very useful for selling and running ads once everything is properly connected. However, the setup process can be difficult and time-consuming, especially when reconnecting existing business assets. Clearer instructions and better in-app troubleshooting would help merchants avoid unnecessary confusion.

Solid integration with very few settings to worry about. However, I didn't like how it displayed my variant images in the ads. I found a fix by using the CustomPix Shopify app. It uses a supplemental feed to update the photos without changing my store

unstable app - can't remove a pixel from an old campain; UI bugs and more.

geht gar nicht. es hängt alles, nicht funktionsfähig. wenn man es irgendwie einmal hinbekommt, endlich.. sehr schwer einzurichten. PLEASE ADD FUNCTION as CONNECT EXISTED ON COMMERCE MANAGER CATALOG to THIS APP

Excellent, best for promotion of online business

Unable to connect, everything is fine with the accounts, but the page tells me that it does not meet the requirements. After speaking with Meta support, they informed me that everything is fine with the portfolio and the pages. I do not know what else to do; it is impossible to connect.

Vraiment parfait : j'avais un problème d'installation du pixel et des boutiques sur mon site et l'assistance a été au top, mais vraiment, mon interlocutrice Filitonu a été tellement patiente et persévérante, me rappelant chaque jour au téléphone pour tenter de nouvelles approches pour me débloquer. On a vraiment cherché dans tous les sens et elle a fini par réussir à débloquer mes boutiques FB et Insta. Le pixel était non-vu à cause d'une erreur de ma part toute simple lors du test et pas du tout à cause de Meta. Je recommande et je remercie encore Filitonu car souvent on imagine que ces grosses entreprises ne prennent pas le temps de faire une assistance humaine alors que là clairement c'était tellement rassurant et aidant. Vraiment Facebook, gardez ce côté humain ça a une valeur énorme !

Nothing has made more upset then trying to keep this app working.

Hasn't worked for months.

Doesnt connect to my business page and will only connect to my personal profile page. Says that Im not an Admin in my biz page and Instagram, when I clearly am. Cannot find any way to fix it or get instructions on how to fix it.

no actualiza de manera correcta el catalogo en las tiendas de meta

no conecta mi cuenta

Very poor experience with this app. It does not let me connect my Facebook account at all, and it never shows which profile is being used, making the setup impossible. I followed every recommended step and the issue still persists. For an app that is essential for store owners, the integration should be stable, simple, and clear. This needs major fixes as soon as possible