Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,184
chart
#149
All reviews
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June 25, 2025
It's difficult to use to the point of being impossible. For a trillion dollar company, they sure have no idea how to make an app.
June 25, 2025
I’ve been using this app to track my Facebook and Instagram ads, but the reporting is totally inaccurate. It counts in-person store sales as if they came from my ads, which is completely wrong and makes my data useless. I tried reaching out to Meta support multiple times, but no one seems to care or even respond. As a business owner, I need real numbers to make smart decisions—this app doesn’t deliver. Disappointing experience all around.
June 25, 2025
Really?! Isn't Meta like one onf the world's largest tech companies, this is the best you can do? Between this and meta ads they have managed to create two of the most non-intuitive, ineffective apps for actually selling products. Maybe if you're goal is to be cool, but to sell products, meh.
June 24, 2025
On Facebook and Instagram, some scammers send messages to my inbox claiming that my advertisement has been suspended.
June 24, 2025
Fuck This APP it Sucks Fuck META! Fuck the Support Team!! Was on a chat with support who literally didn't do anything!! my account is still fucked up and nothing works thanks fuckbags!
June 23, 2025
June 23, 2025
Compte de campagne publicitaire piraté au bout d'à peine 3 mois avec impossibilité de le récupérer. Je ne recommande pas du tout
June 22, 2025
June 21, 2025
There are no features for editing and Customizing Shop of the Facebook or Instagram tab via Shopify. They do not work. Once inside the Commerce Manager the features do not appear. Those features for editing the shop, such as style or layout do not appear anywhere.
June 21, 2025
The app doesn't really connect, despite trying to connect it for months. Even after contacting facebook support there isn't anyone to contact, just a bunch of loophole links where you will miss a good 30 minutes of your life trying to find answers.
June 21, 2025
Hours wasted trying to set things up & errors keep on popping up. Re-installed app various times & even this did not iron out the issues. From Pixel related issues, to catalogue not sync to domain issues...it's a battle not worth investing your time in.
June 20, 2025
I had so much issue installing this store on my Shopify. Had bugs. Both shopify and meta support kept bouncing the support to each other. In the end, i had to delete my account and install again because no one was helping and business was getting affected.
June 19, 2025
This app is incorrectly coded and doesn't give an option to select which business manager to connect - it just assumes everyone only owns one. Confirmed with Shopify support. Fail.