All reviews

Rating Breakdown

  • 5
    56% (2,340 ratings)
  • 4
    12% (503 ratings)
  • 3
    7% (279 ratings)
  • 2
    4% (159 ratings)
  • 1
    22% (906 ratings)

Reviews with Text

  • 73% (3,046)
Review RSS Feed Review RSS Feed

1 / 5 Share

June 25, 2025

It's difficult to use to the point of being impossible. For a trillion dollar company, they sure have no idea how to make an app.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2025

horrible

Using app

About 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2025

I’ve been using this app to track my Facebook and Instagram ads, but the reporting is totally inaccurate. It counts in-person store sales as if they came from my ads, which is completely wrong and makes my data useless. I tried reaching out to Meta support multiple times, but no one seems to care or even respond. As a business owner, I need real numbers to make smart decisions—this app doesn’t deliver. Disappointing experience all around.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

1 / 5 Share

June 25, 2025

Really?! Isn't Meta like one onf the world's largest tech companies, this is the best you can do? Between this and meta ads they have managed to create two of the most non-intuitive, ineffective apps for actually selling products. Maybe if you're goal is to be cool, but to sell products, meh.

Using app

Almost 2 years

Total reviews

7

Average rating

2.1

1 / 5 Share

June 24, 2025

On Facebook and Instagram, some scammers send messages to my inbox claiming that my advertisement has been suspended.

Using app

6 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 24, 2025

Fuck This APP it Sucks Fuck META! Fuck the Support Team!! Was on a chat with support who literally didn't do anything!! my account is still fucked up and nothing works thanks fuckbags!

Using app

13 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 23, 2025

Using app

Almost 5 years

Total reviews

4

Average rating

4.0

1 / 5 Share

June 23, 2025

Compte de campagne publicitaire piraté au bout d'à peine 3 mois avec impossibilité de le récupérer. Je ne recommande pas du tout

Using app

28 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 22, 2025

Store

My Store

Using app

6 days

1 / 5 Share

June 22, 2025

Using app

Almost 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

There are no features for editing and Customizing Shop of the Facebook or Instagram tab via Shopify. They do not work. Once inside the Commerce Manager the features do not appear. Those features for editing the shop, such as style or layout do not appear anywhere.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

The app doesn't really connect, despite trying to connect it for months. Even after contacting facebook support there isn't anyone to contact, just a bunch of loophole links where you will miss a good 30 minutes of your life trying to find answers.

Using app

12 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

It keeps connecting to the wrong page!

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

Hours wasted trying to set things up & errors keep on popping up. Re-installed app various times & even this did not iron out the issues. From Pixel related issues, to catalogue not sync to domain issues...it's a battle not worth investing your time in.

Using app

Over 3 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

junk

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 20, 2025

非常难用,你们开发的这种垃圾,迟早会被淘汰,被tiktok超越甚至是淘汰是迟早的事儿

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 20, 2025

I had so much issue installing this store on my Shopify. Had bugs. Both shopify and meta support kept bouncing the support to each other. In the end, i had to delete my account and install again because no one was helping and business was getting affected.

Using app

3 months

Total reviews

2

Average rating

3.0

1 / 5 Share

June 20, 2025

generally is difficult to use

Using app

About 5 years

Total reviews

2

Average rating

3.0

1 / 5 Share

June 19, 2025

This app is incorrectly coded and doesn't give an option to select which business manager to connect - it just assumes everyone only owns one. Confirmed with Shopify support. Fail.

Using app

About 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 19, 2025

Never connects no matter what I try

Using app

9 days

Total reviews

2

Average rating

3.0