Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
7,370
chart
#122
All reviews
Rating Breakdown
July 17, 2024
This app is easy to use but when you run into a snag, i.e. advertising or shop approval. There is not straight forward explanation of the issue and how to resolve it. Also, no individual customer support assistance to help.
July 17, 2024
Having problems posting on instagram it seems FB has audio and instagram does not. I have a second issue I would like to mention, I have been threatened for the past several months from someone saying they are meta they say I have violations and copyright infringements. I have replied may many times, and all i get back is the same old messages saying We have been trying to contact you. Then after a few months they say I am being sued for something. I have requested SO MANY times that they should send me exactly what the problem is so I can address it directly. but this has been going on for months now. Can someone at META contact me directly and stop this harassment.
July 16, 2024
July 15, 2024
The app seems to be buggy. Instagram and Facebook shop routinely get disconnected from my Shopify catalog, and I lose ability to tag products in my posts without any explanation or notice from either FB or IG. Every single time I log into the app on Shopify, I get the message that my "shop is in review" even when I make no changes whatsoever to either my Shopify catalog or Instagram/Facebook shops.
July 12, 2024
July 12, 2024
July 10, 2024
I have downloaded Facebook & Instagram app on my Shopify store on 28/6/2024, and it is taking to long to be reviewed by Facebook & Instagram team.
July 8, 2024
Aun no tengo ninguna experiencia, desde ayer esperando la verificacion de la tienda, seguire esperando