Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.3
feedback
8,143
chart
#113
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Sept. 20, 2024
Sept. 20, 2024
No voy a decir que sea un proceso facil, pero si es muy confiable y te guía muy bien cuando tienes tareas pendientes para completar.
Sept. 20, 2024
Sept. 20, 2024
This requires a higher level of technical savvy than your standard skill set. I found it incredibly challenging and confusing to navigate. If you are not planning to run ads then it shouldn't be an issue. I have had multiple different issues getting set up with META ads through this channel, as well as getting the shop approved within FB. The most frustrating piece has been lack of clarity and support. I have contacted support more than I would like to admit, spent hours on calls over the past couple weeks, and the issues are still there. It's unbelievable really. All of the support team members have been very courteous and kind, they are doing what they have been trained to do. There is a larger structural issue here though. For some reason they allow ease of access to general support but make it quite challenging to directly access support for Ads. In my experience, I found a considerable amount of gatekeeping / stalling to access this level of support. I had to restart and go back through general support each time. Blah blah blah. I really dislike having to report negativity like this but these are the facts. Overall, very challenging. If you are not a Dev or super tech savvy, I recommend hiring a Dev. to get you up and running. Not kidding.
Sept. 20, 2024
Honestly when it works it is nice, but every time I add a new physical — not digital — product it will not automatically sync, then I am forced to reach out to support and talk for multiple days trying so many different things just to get a new product synced. It is a nightmare and delays selling products for myself. A product will randomly sync like 3 weeks later. There is no refresh button for synching or anything simple. I would not suggest it.
Sept. 20, 2024
Eu as vezes nao concordo que o meu produto esta entre as politcas do facebook e derepenrte ele bloqueia.
Sept. 20, 2024