All reviews

Rating Breakdown

  • 5
    55% (2,191 ratings)
  • 4
    12% (472 ratings)
  • 3
    7% (266 ratings)
  • 2
    4% (160 ratings)
  • 1
    23% (926 ratings)

Reviews with Text

  • 74% (2,968)
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1 / 5 Share

June 27, 2025

Facebook/ instagram Sales channel app not opening

Using app

8 days

Total reviews

4

Average rating

4.0

1 / 5 Share

June 27, 2025

App doesnt work

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 27, 2025

kann meine produkte nicht synchroniesieren und bekomme keinen support

Using app

8 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 27, 2025

Using app

Over 4 years

Total reviews

3

Average rating

3.7

1 / 5 Share

June 27, 2025

Je n’arrive pas à connecter mon Facebook &Instagram à mon shopify et cela dérange mes conversations. J’ai supprimé réinstallerais rien

Using app

About 3 years

Total reviews

3

Average rating

3.3

1 / 5 Share

June 27, 2025

Using app

Almost 5 years

Total reviews

9

Average rating

4.4

1 / 5 Share

June 26, 2025

Shop says its clear, but does not clear or get anyone to answer why it does not work. Disconnected and will focus on google ads.

Using app

Over 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2025

It's difficult to use to the point of being impossible. For a trillion dollar company, they sure have no idea how to make an app.

Using app

5 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2025

horrible

Using app

About 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 25, 2025

I’ve been using this app to track my Facebook and Instagram ads, but the reporting is totally inaccurate. It counts in-person store sales as if they came from my ads, which is completely wrong and makes my data useless. I tried reaching out to Meta support multiple times, but no one seems to care or even respond. As a business owner, I need real numbers to make smart decisions—this app doesn’t deliver. Disappointing experience all around.

Using app

Over 1 year

Total reviews

7

Average rating

3.3

1 / 5 Share

June 25, 2025

Really?! Isn't Meta like one onf the world's largest tech companies, this is the best you can do? Between this and meta ads they have managed to create two of the most non-intuitive, ineffective apps for actually selling products. Maybe if you're goal is to be cool, but to sell products, meh.

Using app

Almost 2 years

Total reviews

8

Average rating

2.5

1 / 5 Share

June 24, 2025

Fuck This APP it Sucks Fuck META! Fuck the Support Team!! Was on a chat with support who literally didn't do anything!! my account is still fucked up and nothing works thanks fuckbags!

Using app

13 days

Total reviews

1

Average rating

1.0

1 / 5 Share

June 23, 2025

Using app

Almost 5 years

Total reviews

4

Average rating

4.0

1 / 5 Share

June 23, 2025

Compte de campagne publicitaire piraté au bout d'à peine 3 mois avec impossibilité de le récupérer. Je ne recommande pas du tout

Using app

28 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 22, 2025

This app does not work at all. I’ve struggled for two weeks trying to connect my shop to both Facebook and Instagram, and still no luck. I couldn’t get any help from the app developer either. It’s been an incredibly frustrating experience, and I’m still unable to get my shop connected. Definitely not recommended!

Using app

9 days

Total reviews

2

Average rating

3.0

1 / 5 Share

June 22, 2025

Store

My Store

Using app

6 days

1 / 5 Share

June 21, 2025

There are no features for editing and Customizing Shop of the Facebook or Instagram tab via Shopify. They do not work. Once inside the Commerce Manager the features do not appear. Those features for editing the shop, such as style or layout do not appear anywhere.

Using app

Over 4 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

The app doesn't really connect, despite trying to connect it for months. Even after contacting facebook support there isn't anyone to contact, just a bunch of loophole links where you will miss a good 30 minutes of your life trying to find answers.

Using app

12 months

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

It keeps connecting to the wrong page!

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

June 21, 2025

Hours wasted trying to set things up & errors keep on popping up. Re-installed app various times & even this did not iron out the issues. From Pixel related issues, to catalogue not sync to domain issues...it's a battle not worth investing your time in.

Using app

Over 3 years

Total reviews

1

Average rating

1.0