All reviews

Rating Breakdown

  • 5
    53% (2,022 ratings)
  • 4
    12% (440 ratings)
  • 3
    7% (251 ratings)
  • 2
    4% (155 ratings)
  • 1
    25% (939 ratings)

Reviews with Text

  • 75% (2,841)
Review RSS Feed Review RSS Feed

1 / 5 Share

Aug. 25, 2025

I cannot disconnect my Facebook account this is kinda crazy!!!!!

Using app

3 days

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 23, 2025

My store is live but I have neverf seen my store. I was told it was mobile only so I logged into a different account but still nothing. I just found it to be a very poor experence and I have corrently given up on Facebook and instagram and have been concentrating on the others.

Using app

3 months

Total reviews

9

Average rating

4.6

1 / 5 Share

Aug. 22, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 22, 2025

doesn't[t fucking work. most irritating night of my life. you guys suck.

Using app

About 2 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 22, 2025

FRAUD APP, My lots of money & time got wasted on facebook Ads due to pixel not working properly. Money deducted but no result,and facebook didn't refund my money even after so many complaints.

Using app

2 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 19, 2025

Using app

2 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 18, 2025

no puedo agregar mi portafolio comercia, cuando le doy a conectar no me aparece nada

Using app

Almost 5 years

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 11, 2025

Store

SLEEK

Using app

3 months

Total reviews

6

Average rating

3.7

1 / 5 Share

Aug. 7, 2025

Will not sync my catalog & very vague with how to achieve this. Many hours over many days waisted, still no answer in sight!

Using app

11 months

Total reviews

2

Average rating

3.0

1 / 5 Share

Aug. 4, 2025

Using app

7 months

Total reviews

1

Average rating

1.0

1 / 5 Share

Aug. 4, 2025

Using app

8 months

Total reviews

5

Average rating

4.0

1 / 5 Share

Aug. 4, 2025

No me deja conectar mi cuenta de Facebook

Using app

4 days

Total reviews

1

Average rating

1.0

1 / 5 Share

July 28, 2025

Meta will tell you that you have to speak to Shopify for any issues with their app. Complete joke and waste of time.

Using app

Over 3 years

Total reviews

11

Average rating

4.6

1 / 5 Share

July 25, 2025

Using app

3 minutes

Total reviews

2

Average rating

3.0

1 / 5 Share

July 24, 2025

TERRIBLE experience. The app won't let me connect my pixel, and support has been no help at all — they just told me to contact Shopify, which is ridiculous considering it's their app and their pixel. I'm stuck with no fix, and no one is taking responsibility.

Using app

5 months

Total reviews

7

Average rating

3.0

1 / 5 Share

July 24, 2025

Useless in Portugal wont work with the shop or activate useless

Using app

Over 1 year

Total reviews

2

Average rating

3.0

1 / 5 Share

July 19, 2025

The whole process is non-intuitive, streamlined and logical. It is a mine field. Profit seems your only directive. Making set up easy to create more profit for you and help others seems a mere after thought, unfortunately !

Using app

16 days

Total reviews

5

Average rating

4.2

1 / 5 Share

July 19, 2025

not working very well

Using app

Over 6 years

Total reviews

20

Average rating

2.9

1 / 5 Share

July 18, 2025

Very bad App, it didn't work properly and it wasted my lots of time and money. This is no. 1 App to waste your time and money. And Facebook doesn't refund your Ads money which didn't give you any results due to pixel not working properly.

Store

My Store

Using app

--

1 / 5 Share

July 16, 2025

I’m facing an issue with the Facebook & Instagram application. I recently noticed that after installing it, there is no option to reconnect an existing catalog. The app automatically creates a new catalog instead. Please add an option to connect or assign an existing catalog during setup. This feature is essential for those who already have a catalog set up.

Using app

Over 4 years

Total reviews

10

Average rating

4.6