Facebook & Instagram
The official app from Meta. Sell on Facebook and Instagram.
Rating
4.2
feedback
7,370
chart
#122
All reviews
Rating Breakdown
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July 8, 2024
Challenging. I had to guess my way around and Instagram help haven't even responded to my request as to why my shop tagging system is not working and saying "no product catalogue found". I have resorted to asking Shopify help and hope this works. Challenging when its your livelihood depending on it.
July 7, 2024
My shop is placed under review for days and i am still waiting for the approval so i can finish setting up my ads.
June 26, 2024
The shop integration itself is setup but other than tagging products in posts - which only work in the mobile app - I'm unable to display a link to the shop on my Facebook business page. Each time I try to change the action button setup it prompts me for setup/login into Shopify and ultimately takes me to my existing shop without ever adding it to my Business page action button.
June 26, 2024
A analize da minha loja esta demorando muito, dis que o tempo previsto é de 4 semanas, mas em outros lugares não fala que é esse tempo todo, queria seber se ta certo isso mesmo?
June 3, 2024
I actually have not immersed in the app as yet. I do have one thing to suggest. When calling for the verification, the recording does not give answer time. It gave me first just 3 digits and hung up. Subsequent calls gave me only 2 digits, and then hung up. There was no repetition. After 5 calls I finally received the full number; just barely. This was with me sitting here with my phone in hand waiting for the call and immediately pressing the button to answer. There is definitely room for improvement there.
April 3, 2024
Hello, I am getting an error while connecting my Facebook account, I log in but it does not connect the account.
Store
My Store
Using app
23 days
March 18, 2024
Hi There! Thank you for taking time to leave a review. We appreciate hearing from our customers! Thank you, Meta Support
March 16, 2024
crashes
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support
March 14, 2024
I just got a notification to say the app may not be work contact the developer can someone help
Hi There! Thank you for taking time to leave a review. We apologize for the inconvenience caused and would like to assist you with a resolution. Please contact our Business Support team via this link: https://help.shopify.com/en/support/topic-select/sales-channels/sell-on-facebook-or-instagram We can follow up with you directly and ensure you have the best possible experience. Thank you, Meta Support