Facebook & Instagram
Seamlessly manage your Facebook and Instagram presence
Rating
3.7
feedback
4,144
chart
#184
All reviews
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Jan. 28, 2025
Jan. 27, 2025
ok. Facebook is pretty useless for me but Instagram helps to drive occasional sales
Jan. 27, 2025
it hasn't updated and I can't use it yet. it says my store is still under review
Jan. 27, 2025
SO many bugs and it constantly logs me out and I am stuck on an infinite loop of connecting my facebook to my shopify store
Jan. 27, 2025
Dear Meta, I'm giving you a 1 star review, because of 2 serious issues I have no opportunity to solve on my own through Meta on Shopify. Firstly, a product of mine - Bamboo Men's Briefs - keeps getting rejected, even after I have requested a review over the decision for my product to be rejected because of supposedly it not following Meta Commerce Policies. I do not see how Bamboo Men's Briefs could be in breach of Meta Commerce Policies, hence I kindly request for my product to be approved. Secondly, on the Instagram Shop Builder, there is this cover photo, which I did not choose to place there and I cannot replace it, nor can I remove it, as it is not associated with my brand Tough Muscles (I'm wearing a Tommy Hilfiger hoody and Calvin Klein tracksuit bottoms, which are clothes I have no intention of marketing). If you could be so kind, as to assist me in getting my Briefs approved, so I could start tagging Tough Muscles products on my Instagram reels and my cover photo removed from my Instagram Shop (or to let me know how to do that myself), I would be more than happy to leave another review, this time with 5 stars, describing my potentially positive experience in regards to getting my kind requests approved. I look forward to your reply. Thanks, Tough Muscles
Jan. 26, 2025
I am extremely disappointed with Instagram and Facebook after two years of trying to address an ongoing issue with product visibility on my Facebook Shop and TikTok Shop. Despite countless attempts to contact support and resolve the issue, my products remain invisible to potential customers, significantly slowing down the growth and visibility of my brand. As a small business owner, I rely on these platforms to reach my audience, but their lack of responsiveness and failure to fix this problem has been beyond frustrating. Why is it so difficult to make products visible to the customers who want them? Their inefficiency and lack of support have caused unnecessary delays in my brand's growth, and it's deeply disheartening to see platforms that claim to empower small businesses fall so short in delivering on their promises. If Instagram and Facebook truly value their business users, they need to prioritize resolving these issues and providing the support we need to thrive.
Jan. 26, 2025
Jan. 25, 2025