Facebook & Instagram

This requires a higher level of technical savvy than your standard skill set. I found it incredibly challenging and confusing to navigate. If you are not planning to run ads then it shouldn't be an issue. I have had multiple different issues getting set up with META ads through this channel, as well as getting the shop approved within FB. The most frustrating piece has been lack of clarity and support. I have contacted support more than I would like to admit, spent hours on calls over the past couple weeks, and the issues are still there. It's unbelievable really. All of the support team members have been very courteous and kind, they are doing what they have been trained to do. There is a larger structural issue here though. For some reason they allow ease of access to general support but make it quite challenging to directly access support for Ads. In my experience, I found a considerable amount of gatekeeping / stalling to access this level of support. I had to restart and go back through general support each time. Blah blah blah. I really dislike having to report negativity like this but these are the facts. Overall, very challenging. If you are not a Dev or super tech savvy, I recommend hiring a Dev. to get you up and running. Not kidding.

Vraiment difficile à utiliser

I am so confused! First finding where to create and optimize my shop was almost impossible. Second, the sample pictures show the highest price of my items. I have different prices depending on what size t-shirt is ordered. It shows the highest price instead of the lowest. I'm not tech savvy and really trying hard to figure all this out. Very fustrated.

Unsere Verifizierung ist seit Monaten ausstehen.

Customer service does not help you with issues. They expect you to troubleshoot the problems on your own. Also the user experience is confusing and rates are overpriced

not great, still hasnt synced my shop with facebook, has been "in review: for 3 months now even though my products have been approved. this has stopped me from properly utilising the app features

not updated enough and could definitely cause a new user to struggle when creating and updating their shop

Incredibly difficult and unreliable, always having some kind of problem

Seit Wochen werden "Zusätzliche Informationen synchronisiert". Leider keine Nutzung des Shops möglich. Wie ich an Hilfe komme ist mir nicht klar.

you are not giving me permission to make ads, i have waited more then 4 weeks to be verified

Pour le moment - C'est pas tres simple a utiliser... pas trop de tutoriel ou d'aide spécifique

The shop's for Facebook & Instagram do no longer work in the UK.

My shop has been in review for some time.... I am at the: "Syncing additional info You'll be able to start selling once the sync is complete." stage... but I have an indicator saying I need to action something... and there is no obvious (or not obvious) solution. this leads to other issues like unable to integrate other apps like my review app into my store.

il catalogo Instagram e Facebook sono attivi ma gli shop sono da giorni in fase di controllo

het kan een maand duren voor je shopify winkel geverifieerd en gecontroleerd word dat is heel erg vervelend

Seems to have issues with Weglot and other translating services. Sales not being attributed in Ads Manager.

Its so hard to get regular items approved

This integration is not at all user friendly unfortunately

I always give positive reviews, but almost 3 years ago I lost my personal account and never received the necessary help to recover the account. I followed your recovery instructions more than 7 times and was never able to recover the account. Now I'm trying to connect my online store with a new account and I haven't been able to connect it either. It is true that I have only tried 3 times and I have waited more than 4 months waiting for Facebook verification. If those on Facebook read it, please help me! I do not know what else to do... Siempre hago valorizaciones positibas, pero hace casi 3 año perdí mi cuenta personal y nunca recibi la ayuda necesaria para recuperar la cuenta. Seguí sus instrucciones de recuperación mas de 7 veces y nunca pude recuperar la cuenta. Ahora intento conectar mi tienda online con una cuenta nueva y tampoco eh podido conectarla. Es verdad que solo he intentado 3 veces y he esperado mas de 4 meses esperando la verificación de Facebook. Si lo leen los de Facebook, por favor ayudarme ! ya no se que mas hacer hahaha y ahora no me deja poner 1 estrella , pondré 2 a ver si me deja

terribly difficult to use. Had issues with syncing, and the actual layout looks different on instagram to how ive created it on the app