Enorm FAQ Page & Product FAQs
Create FAQ page for your store to reduce hassle for...
Rating
3.8
feedback
21
chart
#6,212
All reviews
Review RSS Feed
Nov. 21, 2025
We have two storefronts and can only access one of their FAQ's (through both stores somehow). We need to update the other store's FAQ but haven't been able to because of this. Their customer support is literally nonexistent. We've submitted numerous emails to their help center and have gotten no response at all. If we could give them 0 stars for all of the help they have given, we would.
Hello, We’re sorry to see your 1-star review. We did receive your email on October 27 and replied, but we did not receive any response back from you. We also received another email from you today. Please note that our usual response time is 12–24 business hours. Kindly refer to the screenshot below for confirmation. https://prnt.sc/WUf8WpD-4XVN Thank you for your understanding.
Nov. 20, 2025
They are fanastic! I actually had no clue what we were paying for and how to utilize this App..... They answered my emails.. corrected my edits.. very quickly.. Great customer service.
Aug. 4, 2022
I have been using this EnormApps FAQ application at least a year and I am very satisfied. As I said last year, I highly recommend this application, EnormApps provides excellent support. They respond quickly and are always willing to help, even with special customization. super easy to set up, even for beginners without experience. Results look super great on my website. I had tried several other FAQ applications before this one, and honestly those others were not as easy to use, did not look so nice on my site, and as I recall, they were more expensive. This one is better.
Jan. 25, 2022
Just installed the app, this is perfect for any business that have FAQ. This is a nice and easy app to use and install, very clean and powerful!
Oct. 2, 2021
Can't speak highly enough of their customer service. We decided to add a new FAQ to our site to stave off some common shipping questions. Installation was simple, no issues. Creating and customizing our accordion FAQ was likewise simple. But when it came time to install it on our site, it didn't take. I opened a ticket and received an immediate, helpful response. Now our FAQ was live, but I wanted to left justify the answers. I sent another help request and their support team fixed the issue right away. Now our FAQ is just as I envisioned it. Great app, great customer service.
Sept. 15, 2021
Great app, amazing support team! We had an issue (caused by another app), they fixed it faster than I could blink.
June 10, 2021
Found it really quick and easy to set up your FAQ. I loved all the options to customize the look and feel of the app to blend with your store. It's easy to use and understand. Support also was great although I only had one questions and it was answered immediately. Five star app!
June 4, 2021
Intuitive to use, even for beginners, works great. Great customer service, I got quick help with customization! I sincerely recommend.
May 4, 2021
Great app, easy to use. I downloaded it today to get some FAQ on my product pages and needed some assistance. It took only a few minutes for them to start chatting with me. Prompt customer service and great user experience!
May 2, 2021
Amazing app! Easy to set up. I did not know how to add the team but the did did it for me so promptly. Such a pleasure to use! Well done!
April 30, 2021
Really simple to use. With some custom css, you can make the accordion menus very unique. Also great to be able to create multiple menus.
April 28, 2021
This app is quite simple and straightforward! Very user-friendly. Also Customer Service was wonderful and extremely helpful.
April 28, 2021
These guys are amazing. i was migrating from a different FAQ app and their app was the one of 4 that offered dropping FAQ anywhere within the theme as oppose to a dedicated page. I was also having issues because the previous app left a conflicting script; their support team responded right away and 5 hrs later my issue was solved. Would highly recommend
April 26, 2021
Really easy app to use and very helpful, fast support team at the ready when I needed them! This is how it should always be and I'm relieved to have chosen FAQ & Accordions
Sept. 24, 2020
Not a good app, talking to the FAQ team, would you spend some time on your app and try fix the bugs and make the layout work as supposed to, you need to add more feature too
July 30, 2019
not smooth at all... could not embed it and it was not clear,.. much better options.. wish you work on it a bit more
March 6, 2018
Five stars. I tried several other FAQ apps before this one and it is streets ahead of the others. Easy to install and perfect application. The staff support is excellent. Highly recommended as are all the apps from Enormapps.com.
Sept. 13, 2017
Definitely recommend. Easy to use and the support was quite amazing. We emailed with a question and it was literally resolved within minutes. Will use this again in other sites we work on.