All reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (137)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 5, 2025

Good app with great support! Easy to use and works perfectly.

Using app

Almost 3 years

Total reviews

5

Average rating

5.0

5 / 5 Share

July 28, 2025

Fantastic app for creating an FAQs page quickly and easily. The setup was straightforward, user experience is smooth, and the developer's support was outstanding.

Using app

6 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 23, 2025

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 21, 2025

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

March 20, 2025

very good

Using app

11 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Feb. 5, 2025

Really useful app that helps you create an FAQ page quickly. Great tech support too

Using app

5 months

Total reviews

2

Average rating

4.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Feb. 5, 2025

Customizing withing a few minutes. Thank you Brian!

Using app

2 days

Total reviews

11

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

1 / 5 Share

Feb. 3, 2025

If you use this app.... be advised that it is very buggy. 1. The "free" version still has a monthly usage charge... don't be fooled, it is not free. 2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.

Using app

1 day

Total reviews

1

Average rating

1.0

Developer Reply

We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us? You come from a country of civility and politeness. I hope you reconsider your review. There are few applications that support customers via email and chat like ours. We are not fooling you. Kind regards, DDSHOP Support

5 / 5 Share

Feb. 1, 2025

This is a great little app for quickly building an FAQs page - really simple to setup and use, and the support from developer was amazing. We're now using it on a second site too. Thank you

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Jan. 9, 2025

Really helpful!!!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

1 / 5 Share

Dec. 27, 2024

I installed the app yesterday and spent time on it. Went to check on the FAQ page and is the APP broken?! Already? It looks like the webpage at https://faq.ddshopapps.com/?embedded=1&hmac=25681b725535d387a765d4b097cb2b8181fdb9f8045e05dc94b7f9270198f6ff&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcG9zdHVyZW1kLWNvbQ&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.bHIX_sIEwIdcvXo_YWtV8iYkiBhjiVFZVToK0avZzy0&locale=en-US&session=4b09d5a26a87a0e458c2ac12a0762566af49959707e8a6eef62f329abaff55ec&shop=posturemd-com.myshopify.com×tamp=1735310000 might be having issues, or it may have moved permanently to a new web address.

Using app

About 11 hours

Total reviews

1

Average rating

1.0

Developer Reply

Sorry for the issue you are experiencing. We have received your ticket and have responded to you since yesterday. We have also sent a store access request to check the issue for you but have not received any response from you. Please check your email so we can assist you. Kind regards,

5 / 5 Share

Dec. 24, 2024

I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!

Using app

About 1 month

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Dec. 16, 2024

They are so helpful and fast. Best customer service!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 20, 2024

Can not stress this enough, this app is amazing. It has all the features that you need for a good FAQ, including a search option for your customers. Easy to set up, and if you need any help, the team behind it is super friendly and helpful.

Using app

--

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 16, 2024

This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.

Store

Fyro

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 15, 2024

Very helpful and easy to use. Does what it says

Store

My Store

Using app

9 days

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 15, 2024

Amazing app. Very easy to use and a great customer service. Highly recommended

Using app

3 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 9, 2024

Buono

Store

KameHub

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Nov. 4, 2024

Duke is very helpful and fast response. The app is easy to use

Using app

About 1 hour

Total reviews

6

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team

5 / 5 Share

Oct. 25, 2024

Their service is excellent! They resolve issues pretty quickly. No better FAQ app than it!

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team