DDSHOP FAQ Page
Reduce support time with AI & SEO suitable FAQ page
Rating
4.7
feedback
145
chart
#3,022
All reviews
Review RSS Feed
Dec. 11, 2025
Nice app for creating FAQ pages. Sufficient if you only want to create a few FAQ pages. However, we want to display FAQs in an accordion design on product and landing pages and all these FAQs in a tab-like design on a main page. We explicitly asked about this before installation—the answer: yes, it's possible. After many emails with the support after installation, it turned out that this is NOT possible. Either the support team doesn't know the product well enough or they don't read the email inquiries. The quality of the support leads to the downgrade. You can't work like this.
Sept. 5, 2025
Good app with great support! Easy to use and works perfectly.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
July 28, 2025
Fantastic app for creating an FAQs page quickly and easily. The setup was straightforward, user experience is smooth, and the developer's support was outstanding.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
March 23, 2025
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
March 21, 2025
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
March 20, 2025
very good
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Feb. 5, 2025
Customizing withing a few minutes. Thank you Brian!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Feb. 3, 2025
If you use this app.... be advised that it is very buggy. 1. The "free" version still has a monthly usage charge... don't be fooled, it is not free. 2. The "submit a question" upgrade has multiple technical issues that the technicians cannot seem to get corrected. And I tested the "submit" on multiple platforms and browsers and always get bad results.
We have customized the Submit button according to your request. And the free plan does not require you to pay a single dollar, why are you giving such a bad review to the app? Is that fair to us? You come from a country of civility and politeness. I hope you reconsider your review. There are few applications that support customers via email and chat like ours. We are not fooling you. Kind regards, DDSHOP Support
Jan. 9, 2025
Really helpful!!!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Dec. 27, 2024
I installed the app yesterday and spent time on it. Went to check on the FAQ page and is the APP broken?! Already? It looks like the webpage at https://faq.ddshopapps.com/?embedded=1&hmac=25681b725535d387a765d4b097cb2b8181fdb9f8045e05dc94b7f9270198f6ff&host=YWRtaW4uc2hvcGlmeS5jb20vc3RvcmUvcG9zdHVyZW1kLWNvbQ&id_token=eyJhbGciOiJIUzI1NiIsInR5cCI6IkpXVCJ9.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.bHIX_sIEwIdcvXo_YWtV8iYkiBhjiVFZVToK0avZzy0&locale=en-US&session=4b09d5a26a87a0e458c2ac12a0762566af49959707e8a6eef62f329abaff55ec&shop=posturemd-com.myshopify.com×tamp=1735310000 might be having issues, or it may have moved permanently to a new web address.
Sorry for the issue you are experiencing. We have received your ticket and have responded to you since yesterday. We have also sent a store access request to check the issue for you but have not received any response from you. Please check your email so we can assist you. Kind regards,
Dec. 24, 2024
I'm so thankful there are still free services and apps that consistently deliver. Customer service is also amazing!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Dec. 16, 2024
They are so helpful and fast. Best customer service!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 20, 2024
Can not stress this enough, this app is amazing. It has all the features that you need for a good FAQ, including a search option for your customers. Easy to set up, and if you need any help, the team behind it is super friendly and helpful.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 16, 2024
This app is SO clean and SO easy to use! We searched for a great FAQ app but are so glad we landed on this one. We also love that we can easily hyperlink from content in our FAQs to create a more robust customer experience.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 15, 2024
Very helpful and easy to use. Does what it says
Store
My Store
Using app
9 days
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 15, 2024
Amazing app. Very easy to use and a great customer service. Highly recommended
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 9, 2024
Buono
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 6, 2024
I've been using the app for my store, and it’s been a game-changer. The app is incredibly easy to set up and customize, allowing me to organize FAQs in a clean, user-friendly way that enhances the shopping experience for my customers. The customer support is outstanding as well. They were quick to respond to my request and even helped make specific changes to fit my store's needs. Highly recommend this app for any Shopify store looking to add a professional, organized FAQ section.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Nov. 4, 2024
Duke is very helpful and fast response. The app is easy to use
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team
Oct. 29, 2024
Extremely happy with this App so easy to set up my question and answers. Easy to edit and play around with colours to get the right look for my page. Did have to chat to support on one small issue, they were first class so helpful. Highly recommend this app .
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDSHOP APPS Team