DDSHOP FAQ Page
Shopify FAQ Page & Help Center Pro
Rating
4.8
feedback
145
chart
#2,165
All reviews
Review RSS Feed
July 17, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 12, 2024
The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 10, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 9, 2024
Easy to setup and Quick and Friendly support
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 9, 2024
Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.
Thank you for using the app and leaving a very helpful review! Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us. We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it. We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star. Thank you very much!!!!
July 5, 2024
Easy to use with quick support.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 5, 2024
Service client et application au top.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 21, 2024
Fast support
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 18, 2024
Really easy to set up and great customer service whenever we had a question.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 12, 2024
Super application et surtout un SAV très réactif
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 31, 2024
Magnifique application , équipe au top !
Merci beaucoup pour cette excellente critique. Nous espérons que vous vivrez une bonne expérience avec notre équipe d'assistance et l'application FAQ DDSHOP. Si vous avez des questions ou des préoccupations, n'hésitez pas à nous contacter via notre chat en direct ou par e-mail à [email protected], nous sommes toujours prêts à vous aider. Cordialement,
May 28, 2024
After activating the app, all the images in my store are not displaying on the web page.
Hi, We are very sorry for the problem you encountered. You did not contact us for help. There may be a conflict between the theme and the app and the way to handle this conflict is very simple. Our application is free, if you still want to experience the application, please contact us via email: [email protected], we will create a FAQ page for you as desired. Regards,
May 24, 2024
Great app with excellent customer support. It made organizing and displaying FAQs on my website a breeze!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 23, 2024
super support - easy app!!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 23, 2024
Great little app that creates nice looking FAQs accordions/tabs. Fantastic that it's a free app too. Prompt and helpful support.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 22, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 20, 2024
Fantastic App, Highly recommended
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, Show less
May 16, 2024
Super easy to set up and so many options. Tech support is fast to respond to questions and offer great advice.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 13, 2024
Very happy with this app! Exactly what I was looking for. Had some trouble enabling the app but it was fixed within a day after reaching out. Thank you!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,
May 11, 2024
No limit for FAQ and nice design
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,