D: FAQ Page ‑ Product FAQs
Shopify FAQ Page & Help Center Pro
Rating
4.9
feedback
253
chart
#654
All reviews
Rating Breakdown
Review RSS Feed
Aug. 5, 2024
Beautiful app, very easy to install and design the way you like (some css-adjustments needed, but nothing I couldn't accomplish with my little css knowledge) Also the support helped me very quickly with enabling the english translation on my websgop!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDshop App Team
Aug. 1, 2024
Helpful
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDshop App Team
July 31, 2024
Tres bonne appli, bien faite, je recommande
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDshop App Team
July 30, 2024
Everything is pretty good, the functions of the application as well as the support
Store
My Store
Using app
About 21 hours
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards, DDshop App Team
July 25, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 22, 2024
Top App. Request for removing of Branding answered very fast. Easy to use.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 17, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 15, 2024
Easy and quick to respond to any queries - would recommend!! Customer support is fantastic. Super easy to use and customise the way you want
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 12, 2024
The app is working beautifully and is very easy to set up and use. I much prefer this to the stock standard faq's page because this app allows the customer to search and find a question already answered rather than creating a new question.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 10, 2024
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 9, 2024
Easy to setup and Quick and Friendly support
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 9, 2024
Update - Was contacted by support very soon after leaving the below review whom provided a one click fix which I can confirm corrected the issue and was very easy to do ourselves. They also removed the branding for the inconvenience. For a free app its great, I'd suggest just flagging this potential issue and it's quick fix upon installation instructions to users to avoid any issues App stopped every variant across our whole store from working correctly. Despite customers selecting a variant from the drop down it didnt change when added to cart which meant customers were being undercharged and we were dispatching incorrect items! Fixed immediately once removed - how this is allowed on the app store and showing the diamond and "built for shopify" below it in the app store is mind boggling.
Thank you for using the app and leaving a very helpful review! Because this is an interface-related application, conflicts between the theme and the app may still occur. That's why we have an option in Settings to exclude this case. Unfortunately you didn't see it before contacting us. We've added a conflict warning right on the first page of App admin as you recommended. Your recommendation is very helpful and we appreciate it. We hope you can revise the review again in a more positive direction. If possible, please give the app another 1 star. Thank you very much!!!!
July 5, 2024
Easy to use with quick support.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 5, 2024
Service client et application au top.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
July 2, 2024
This is a great app to build and manage your preview. We are really shocked to see all the themes and options are provided free and that too with the quality of paid apps, thank you DDSHOP team
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 21, 2024
Fast support
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 18, 2024
Really easy to set up and great customer service whenever we had a question.
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 12, 2024
Super application et surtout un SAV très réactif
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
June 2, 2024
Would recommend! App is versatile and support are very responsive helpful!
Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you. Best Regards,
May 31, 2024
Magnifique application , équipe au top !
Merci beaucoup pour cette excellente critique. Nous espérons que vous vivrez une bonne expérience avec notre équipe d'assistance et l'application FAQ DDSHOP. Si vous avez des questions ou des préoccupations, n'hésitez pas à nous contacter via notre chat en direct ou par e-mail à [email protected], nous sommes toujours prêts à vous aider. Cordialement,