All reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (137)
Review RSS Feed Review RSS Feed

5 / 5 Share

May 2, 2024

Intuitive and easy to use, very friendly and swift customer contact. Would recommend, 5 stars!

Store

MENDO

Using app

About 22 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 18, 2024

FAQ is just what we were looking for. With help from FAQ Page support, unchecking the " Jquery" in Settings resolved the issue.

Using app

1 day

Total reviews

5

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 12, 2024

What are you looking for? A quality FAQ app that's easy to install, easy to use and backed by amazing customer service, ohhh, and FREEEEEEEE? Well, I feel terrible about the free part because this app gives our company so much value. So, install it! Have any questions, reach out to the developer, they reply quickly and go above and beyond. Thanks again! :-)

Using app

About 23 hours

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 10, 2024

Using app

13 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 9, 2024

App works well, its free, has categories and is easy to add, remove and edit questions and answers. Small misunderstanding on our side setting up the FAQ page but the app support answered immediately, made the changes on our end for us and fixed the Problem within minutes. Highly reccommend

Using app

1 day

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 9, 2024

very quick support

Store

VARON

Using app

10 months

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

April 7, 2024

fast response

Using app

3 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

March 11, 2024

Great app and prompt service and help

Using app

About 1 month

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Feb. 28, 2024

FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Feb. 15, 2024

Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 4, 2024

great app and great customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Nov. 24, 2023

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

1 / 5 Share

Sept. 24, 2023

installed, choose pro-plan and error: Whoops, looks like something went wrong.

Using app

5 minutes

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Very sorry for the problem, it only happened during the application upgrade process. We have completed the upgrade and the problem is gone. We hope you can try again. Regards, DDSHOP Team

5 / 5 Share

Aug. 22, 2023

Perfect, exact what we need, easy to use. The support is really great! They respond very fast and their help is great.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Aug. 16, 2023

Great app. Use it to provide a list of our services. Support team have been great and really responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

July 24, 2023

This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

July 14, 2023

Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!

Using app

About 15 hours

Total reviews

14

Average rating

3.9

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

4 / 5 Share

May 9, 2023

I found the FAQ set up quite easy to use and the results look good. There are several smart looking templates for FAQs . The support team were quick to assist with queries and resolve things and I am happy with how it looks. It was also easy to quickly add it to the website - just a couple of clicks. Would give 5 stars if they had a few more template options, but really good app.

Using app

1 day

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 31, 2023

Great experience with the app. Easy to use. Great experience with customer service also. User friendly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,