All reviews

Rating Breakdown

  • 5
    95% (138 ratings)
  • 4
    1% (1 ratings)
  • 3
    1% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (5 ratings)

Reviews with Text

  • 94% (137)
Review RSS Feed Review RSS Feed

5 / 5 Share

Dec. 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Sept. 8, 2022

Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.

Using app

About 21 hours

Total reviews

2

Average rating

4.5

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

June 28, 2022

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

Using app

12 months

Total reviews

15

Average rating

4.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

June 24, 2022

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Using app

5 months

Total reviews

13

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Dec. 12, 2023

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 27, 2022

This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 18, 2022

Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 16, 2022

I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.

Using app

6 days

Total reviews

13

Average rating

2.8

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 14, 2022

By far the best FAQ App. Its really easy to create the FAQs und you have ulimitied possibilities of customization.

Using app

About 1 hour

Total reviews

7

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 10, 2022

Great free app for setting up my FAQ page! Had some questions in the beginning. The support was great and they helped a lot.

Using app

About 11 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Briant from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Brian

5 / 5 Share

Feb. 10, 2022

What a great FAQ app! It's so easy to use and works great! It has many different templates to choose from to make your store also! Exactly what I was looking for!

Using app

About 3 hours

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Briant from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Brian

5 / 5 Share

Feb. 10, 2022

This app is very useful and free, it helped me solve the problem of sorting and searching the FAQ page, Recommend.

Store

Ollny

Using app

About 4 hours

Total reviews

7

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Briant

1 / 5 Share

Feb. 9, 2022

Do not use this app! It completely broke my entire store rendering it useless until a web developer can assist me with fixing it. Whatever this app wrote into the theme code has caused a nightmare of problems. Also, all of the positive reviews you are reading here are fake and are only posted in exchange for them to supposedly remove the copyright text from the page it creates. Absolutely terrible.

Using app

1 day

Total reviews

3

Average rating

3.7

Developer Reply

Dear Sir/Madam, I am Briant - DDSHOP Manager. We are extremely sorry for the bad experience with our app. As for your problem, it's probably a JS or CSS conflict with your theme, and this happens sometimes and is hard to avoid for a theme-heavy app. We've fixed a lot of related problems like yours but unfortunately you didn't get in touch with us in time so we could serve you better. I hope you can reinstall our app and we are more than happy to help you with any problems. Once again sorry for your experience with our app. Thank you for your time. Kind regards, Briant | DDSHOP Manager

5 / 5 Share

Feb. 9, 2022

Werkt perfect en is ook nog eens gratis. Bedankt voor mij werkt het goed. Zou misschien wel meer aan de styling willen doen.

Store

cohoso

Using app

13 days

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Kane from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards Kane

5 / 5 Share

Feb. 8, 2022

The application is phenomenal! Very easy to integrate and use, also very much satisfied with the UI. Recommended for all those who want to take integrate FAQ with ease in Shopify store.

Store

SunJack

Using app

8 days

Total reviews

5

Average rating

4.4

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Feb. 8, 2022

Easy to use, intuitive and with a great possibility of configuration and customization. Very satisfied with the installation of this app.

Using app

About 14 hours

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Feb. 7, 2022

Extremely easy to use and easy to transfer to my site why pay for one when this one is free highly recommend this app

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Feb. 7, 2022

I was looking at a few different FAQ Apps and this one is outstanding. Super intuitive, easy to use and great presets/templates. Great stuff!

Store

AirBell

Using app

22 minutes

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Feb. 7, 2022

it is a very good tool for FAQs and technical support response is very timely. I strongly recommend it.

Using app

About 2 hours

Total reviews

7

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,

5 / 5 Share

Feb. 6, 2022

I love the app it make easy and cute FAQ for my shop. I definitely recommend, it’s totally free so it’s a nice add on in your shop

Using app

4 days

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for using the app and supporting us a lot by leaving the great review. If you need any further help, don't hesitate to contact us. Best regards,