All reviews

Rating Breakdown

  • 5
    96% (243 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

March 20, 2024

Love this app! It’s been great to organize my FAQ page and their support has been very helpful thus far.

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

March 11, 2024

Great app and prompt service and help

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Feb. 29, 2024

Really good costumer service even with the free plan

Using app

6 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the great review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Feb. 28, 2024

FAG page is really intuitive and easy to setup. Had a minor issue, reached out for help, and they were very prompt with fixing the problem. Was super helpful!

Using app

About 2 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Feb. 15, 2024

Very good and quick technical support, fixed my issues and explained what I was doing wrong :-)

Using app

1 day

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 18, 2024

Even we don't have a subscription, the support is the best you will effer see. They reply very fast and in our case solved the "problem" in no time. We use this app on both our shopify stores and can recommend it to everyone. Great app/ Great support!

Using app

5 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 4, 2024

great app and great customer service

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Nov. 24, 2023

Using app

About 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

4 / 5 Share

Nov. 15, 2023

Using app

2 months

Total reviews

1

Average rating

4.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Nov. 23, 2023

I had a great experience with APPSDDSHOP! Dealing with a Shopify store issue, their support was incredibly prompt and efficient, resolving my issue swiftly. Highly recommended!

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

1 / 5 Share

Sept. 24, 2023

installed, choose pro-plan and error: Whoops, looks like something went wrong.

Using app

About 2 months

Total reviews

1

Average rating

1.0

Developer Reply

Hi, Very sorry for the problem, it only happened during the application upgrade process. We have completed the upgrade and the problem is gone. We hope you can try again. Regards, DDSHOP Team

5 / 5 Share

Aug. 22, 2023

Perfect, exact what we need, easy to use. The support is really great! They respond very fast and their help is great.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Aug. 16, 2023

Great app. Use it to provide a list of our services. Support team have been great and really responsive.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

July 24, 2023

This app is easy to use and set up, and the customer service is super quick and helpful! All in all, I would recommend it to others.

Using app

12 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

July 14, 2023

Great support! Great app! This is what we need and been looking for. Two words can only describe it: SPOT ON!

Using app

About 15 hours

Total reviews

13

Average rating

4.1

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

4 / 5 Share

May 9, 2023

I found the FAQ set up quite easy to use and the results look good. There are several smart looking templates for FAQs . The support team were quick to assist with queries and resolve things and I am happy with how it looks. It was also easy to quickly add it to the website - just a couple of clicks. Would give 5 stars if they had a few more template options, but really good app.

Using app

1 day

Total reviews

3

Average rating

4.3

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Jan. 31, 2023

Great experience with the app. Easy to use. Great experience with customer service also. User friendly.

Using app

About 2 hours

Total reviews

3

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Dec. 12, 2022

Easy to use app and excellent customer support. Brian addressed my recent issue promptly and successfully, helping to enhance the professional look of my FAQ page. I would highly recommend this app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Dec. 11, 2022

Very easy to use and supportive customer service. Brian has fixed my issue in a timely manner. Highly recommended.

Using app

10 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Nov. 22, 2022

Brian was just amazing, the communication was great and finally got sorted. My store now has a professional FAQ page. Would highly recommend this app.

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review! We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,