D: FAQ Page ‑ Product FAQs
Shopify FAQ Page & Help Center Pro
Rating
4.9
feedback
253
chart
#654
All reviews
Rating Breakdown
Sept. 8, 2022
Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,
Aug. 17, 2022
The best FAQ app I've tried, easy to install and set up, super user friendly and great support. Sincerely. Michael
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,
Aug. 11, 2022
Great app and great support! There are a lot of other apps for this out there, but I'm really happy that I found this one after testing through 5 similar apps that all disappointed me
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,
June 28, 2022
Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,
June 24, 2022
Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
June 22, 2022
This app is very easy to use and i like how you can put it anywhere on your webpage. The Tech support is very quick and helpful with any questions you have.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
April 27, 2022
Great app, easy to use. Perfect for displaying FAQs in an organized, appealing fashion. Quick, super helpful customer support also!
Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Dec. 12, 2023
The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
April 14, 2022
I'm really pleased with this app. There are a bunch of different layouts to choose from and it sits in really nicely with my website and theme design. The team was really helpful with my questions and quick to respond.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
March 31, 2022
Even after uninstalling the app it still leaves behind files and code in theme files. This thing is a hot mess. Stay away and read the other 1 star reviews as well. Shady business practices.
Hello, We are very sorry for the problem you have encountered. But please understand that this is an application related to the interface, so in some cases it may conflict with the website theme. We're sorry that you've only been installing and uninstalling apps for a short time and haven't contacted us so we can help you with the problem. Usually these conflicts are very easy to resolve within minutes. In the application's user manual, there are also very detailed instructions on how to uninstall the application without leaving any source code and you may have accidentally ignored it: https://faq-guide.ddshopapps.com/uninstall-app Once again very sorry to you! Kind regards,
March 24, 2022
Really easy to navigate, great customization options & Technical service is on point! Really recommend using it.
Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
March 21, 2022
Surely 5 stars deserving App! This is the best FAQ page builder App I have ever used. very convenient and easy to set up. and we have never faced any kind of error.
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
March 3, 2022
In the top ! Allows you to create an FAQ page easily. Very nice and intuitive interface. The team is super nice. I can only recommend you!
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 27, 2022
This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 21, 2022
Great app! Makes FAQ pages easy to set up and the support team is amazing with their prompt and efficient help!
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 23, 2022
I have added this one and definitely loves their app! would be updating my review hopefully to add more of my experience regarding this one but so far everything is good and glad that I have installed it :)
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 18, 2022
Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 16, 2022
I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 15, 2022
Appen är väldigt bra och jag hade den på flera sidor och väldigt fin designat fick alltid väldigt snabb hjälp från kundtjänsten, jag rekommenderar den verkligen.
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian
Feb. 15, 2022
Recommended. It looks very nice on the website and is easy to use and organize. Also they support you when you need.
Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian