All reviews

Rating Breakdown

  • 5
    96% (243 ratings)
  • 4
    2% (4 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (5 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 8, 2022

Just started using the app and so far all great. The support was quick and solved any issues that occurred when setting up our FAQ's page. Hopefully will see it works well in a longer term as I still need to test few of the capabilities.

Using app

About 1 year

Total reviews

2

Average rating

4.5

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Aug. 17, 2022

The best FAQ app I've tried, easy to install and set up, super user friendly and great support. Sincerely. Michael

Using app

2 months

Total reviews

4

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

Aug. 11, 2022

Great app and great support! There are a lot of other apps for this out there, but I'm really happy that I found this one after testing through 5 similar apps that all disappointed me

Store

Premuno

Using app

About 2 months

Total reviews

7

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

June 28, 2022

Great App, Awesome Customer support. 5 Stars! My recommendation. We tried many other FAQ app before. This one is the best!

Using app

Over 2 years

Total reviews

12

Average rating

4.4

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards,

5 / 5 Share

June 24, 2022

Very helpfull and easy to use app. Also when you have problems their chat support is stunning and everything is solved in minutes. I highly recommend this app.

Using app

5 months

Total reviews

12

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

June 22, 2022

This app is very easy to use and i like how you can put it anywhere on your webpage. The Tech support is very quick and helpful with any questions you have.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

April 27, 2022

Great app, easy to use. Perfect for displaying FAQs in an organized, appealing fashion. Quick, super helpful customer support also!

Using app

Over 2 years

Total reviews

2

Average rating

5.0

Developer Reply

Hi, Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Dec. 12, 2023

The app works great! The service reps answer emails promptly to help you in any way you need. I highly recommend this app.

Using app

Over 1 year

Total reviews

3

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

April 14, 2022

I'm really pleased with this app. There are a bunch of different layouts to choose from and it sits in really nicely with my website and theme design. The team was really helpful with my questions and quick to respond.

Store

Lusid

Using app

8 months

Total reviews

3

Average rating

4.7

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

1 / 5 Share

March 31, 2022

Even after uninstalling the app it still leaves behind files and code in theme files. This thing is a hot mess. Stay away and read the other 1 star reviews as well. Shady business practices.

Using app

34 minutes

Total reviews

3

Average rating

3.7

Developer Reply

Hello, We are very sorry for the problem you have encountered. But please understand that this is an application related to the interface, so in some cases it may conflict with the website theme. We're sorry that you've only been installing and uninstalling apps for a short time and haven't contacted us so we can help you with the problem. Usually these conflicts are very easy to resolve within minutes. In the application's user manual, there are also very detailed instructions on how to uninstall the application without leaving any source code and you may have accidentally ignored it: https://faq-guide.ddshopapps.com/uninstall-app Once again very sorry to you! Kind regards,

5 / 5 Share

March 24, 2022

Really easy to navigate, great customization options & Technical service is on point! Really recommend using it.

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, I'm Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

March 21, 2022

Surely 5 stars deserving App! This is the best FAQ page builder App I have ever used. very convenient and easy to set up. and we have never faced any kind of error.

Using app

3 months

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

March 3, 2022

In the top ! Allows you to create an FAQ page easily. Very nice and intuitive interface. The team is super nice. I can only recommend you!

Using app

About 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 27, 2022

This is a really good app. There is so many options of choosing your layout to match any aesthetic you want. I recommend to anyone looking to make a simple and effective FAQ page

Using app

20 days

Total reviews

2

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 21, 2022

Great app! Makes FAQ pages easy to set up and the support team is amazing with their prompt and efficient help!

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 23, 2022

I have added this one and definitely loves their app! would be updating my review hopefully to add more of my experience regarding this one but so far everything is good and glad that I have installed it :)

Using app

20 days

Total reviews

4

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 18, 2022

Easy to use and simple to set up. Handy little app with affordable pricing and a free plan. Good for stores that are just setting up.

Using app

About 1 year

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 16, 2022

I am impressed by your good service. I am willing to use this app for the long term. Thanks for your support.

Using app

6 days

Total reviews

13

Average rating

2.8

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 15, 2022

Appen är väldigt bra och jag hade den på flera sidor och väldigt fin designat fick alltid väldigt snabb hjälp från kundtjänsten, jag rekommenderar den verkligen.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian

5 / 5 Share

Feb. 15, 2022

Recommended. It looks very nice on the website and is easy to use and organize. Also they support you when you need.

Using app

About 2 months

Total reviews

3

Average rating

5.0

Developer Reply

Hi, This is Brian from DDSHOP Customer Support Team. Thank you so much for your review. We hope you have a good experience with our support team and DDSHOP FAQ app. If you have any questions or concerns, please feel free to contact us via our live chat or email us at [email protected], we are always willing to help you! Best Regards, Brian