All reviews

Rating Breakdown

  • 5
    99% (214 ratings)
  • 4
    0% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (1 ratings)

Reviews with Text

  • 100% (215)
Review RSS Feed Review RSS Feed

5 / 5 Share

Jan. 22, 2023

Amazing app, wonderful support—so fast and answered the question right away. Super intuitive app that can be customized to fit your design, just what I was looking for. Thank you!

Using app

About 1 hour

Total reviews

1

Average rating

5.0

Developer Reply

Happy to hear that you found app customizable based on your needs and design! Welcome onboard!!

5 / 5 Share

Jan. 21, 2023

Great response time and a willingness to help tweak CSS settings, which is huge for companies who aren't familiar with it. I also love that you can plug FAQs anywhere on your site. Recommend!!

Using app

9 months

Total reviews

9

Average rating

5.0

Developer Reply

Always happy to help whenever you need! Glad you found app really pluggable and useful for you needs!

5 / 5 Share

Jan. 15, 2023

This has been super easy to use and they have continued to update and expand the features. Customer service is extremely quick and based in the US. Highly recommend.

Using app

15 days

Total reviews

2

Average rating

5.0

Developer Reply

Made me really happy reading such nice feedback! Happy to have you onboard and have a long term relationship. Thanks for recommendation!

5 / 5 Share

Jan. 5, 2023

Quick responses from the developer and it works very well. Simple to use and does the exact job I needed.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Welcome onboard! Thanks a lot for such a nice review.

5 / 5 Share

Jan. 2, 2023

Incredible app! I am more than satisfied with the functions and with the excellent support. Quick responses and more than helpful!!

Using app

About 1 year

Total reviews

4

Average rating

5.0

Developer Reply

Glad app met all your needs and making a difference!

5 / 5 Share

Dec. 20, 2022

Hands down my favourite FAQ app. It's clean, intuitive and the support is incredible. Never been a time when Bhushan didn't sort things for me. 5/5, recommended to everyone!

Using app

Over 1 year

Total reviews

2

Average rating

5.0

Developer Reply

So happy to read such satisfying review! So glad you chose us over others for your store. Welcome onboard!

5 / 5 Share

Dec. 12, 2022

This FAQ app works very well for us. We have contacted support regarding some configuration settings and Bhushan has always been very helpful and gets backs to us very quickly indeed. We are very happy with the app, its features and its support. 5 stars Peter

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for such a nice review Peter! It's been pleasure working with you from so many months. Happy to have you onboard!

5 / 5 Share

Nov. 28, 2022

This is the best FAQ you can get, and the support is even better!! THNX for your super fast help and I would recommend this app to everyone.

Using app

About 10 hours

Total reviews

4

Average rating

5.0

Developer Reply

Oh wow! Feels great when merchant leaves such a nice review! Happy to have you onboard and continued support.

5 / 5 Share

Nov. 27, 2022

I'm new to Shopify and just beginning to learn what I can do with it, but I was very pleased to find this app for my FAQ. It has many options for styling so I could match my theme and it's very easy to plug in the questions and answers. When I wanted to tweak the layout, I reached out to the developer who responded immediately with the custom CSS code I needed. Very gracious, excellent customer support!

Using app

6 months

Total reviews

7

Average rating

4.6

Developer Reply

Thanks a lot for spending time to write such detailed review. Appreciate it a lot. Glad to hear that app met your needs.

5 / 5 Share

Nov. 16, 2022

We would definitely recommend this app to anyone looking for a FAQ app. It looks very professional and it is very easy to setup. We needed some customization and their customer service responded fast and solved our issue instantly.

Store

Luriax

Using app

26 days

Total reviews

3

Average rating

5.0

Developer Reply

So so happy to read such satisfying review! Thanks for trust. Welcome onboard!

5 / 5 Share

Nov. 10, 2022

The Easy FAQ app was really easy to install and to start working with. I am really pleased with the way it works and it fills all our needs with handling FAQ on our page. The support from easy app staff was excellent.

Using app

7 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks a lot for your review. Good to see that it fit your needs and you were able to create beautiful customer facing FAQs as per your needs!

5 / 5 Share

Nov. 4, 2022

Easy to install, to use and modify. Even the support reply very quick and solved my issues nearly instant

Using app

22 days

Total reviews

5

Average rating

5.0

Developer Reply

So happy to read this! Glad you found app easy to use and navigate to satisfy your needs!

5 / 5 Share

Nov. 1, 2022

This is exactly what we were looking for on our FAQ page. We can now organize all our FAQs in a well laid out and well branded page. The team was hugely helpful in all my questions. Highly recommend.

Using app

About 23 hours

Total reviews

7

Average rating

5.0

Developer Reply

Happy to see such satisfactory review. Glad to hear that app exactly met your needs to elevate your support experience.

5 / 5 Share

Oct. 28, 2022

Installed this app yesterday and it fit our requirements, on a technical front, perfectly straight out of the box. We wanted to switch up some of the styling but weren't able to do this with the default settings and without any coding experience, we had to use the support button. Bhushan got back to us pretty much immediately and was able to implement a bit of custom CSS that sorted exactly what we needed. I highly recommend using this app, not just because it works really well, but because the support is top-notch.

Using app

About 22 hours

Total reviews

8

Average rating

5.0

Developer Reply

Thanks for writing such detailed reviews! Really means a lot when merchant takes extra effort to recognize an app. Glad you liked support along with the app.

5 / 5 Share

Oct. 19, 2022

I just started using this app for my store and I would say it is very easy to use. I did require some customisation to match the look to my store in terms of font style and size and teh customer service was super helpful in fixing that for me. Very quick in replying....

Store

AYMÉE

Using app

1 day

Total reviews

3

Average rating

5.0

Developer Reply

Really glad to hear such a nice feedback! Happy to see that you found app really easy to use.

5 / 5 Share

Oct. 18, 2022

Awesome app! So easy to use and the customer support is spectacular. The customization options make this app blend right into my site. Highly recommend this to anyone looking for a simple, customizable, FAQ page.

Using app

4 days

Total reviews

7

Average rating

4.7

Developer Reply

Thanks a lot for recommendation. Means a lot really. So glad to see that you found app features very easy to use and compatibility with your store.

5 / 5 Share

Oct. 11, 2022

Already my second shop where I use this app. Very user-friendly + awesome support if something has to be adjusted

Store

NIL&MON

Using app

About 23 hours

Total reviews

12

Average rating

5.0

Developer Reply

So happy to read that you liked app so much that you decided to install on your new shop! Thanks for constant support & hoping to provide you such support for years to come! Welcome onboard!

5 / 5 Share

Oct. 10, 2022

Easy FAQ is super flexible and covers what I exactly want. Product FAQ feature is my favorite too ;)

Using app

8 days

Total reviews

4

Average rating

5.0

Developer Reply

Happy to hear that you found app really flexible as per your needs! Welcome onboard.

5 / 5 Share

Oct. 7, 2022

Easy FAQ delivers! My store desperately needed a FAQ section and this app delivers crisp clean easy to use FAQ templates that function great. I've only had my FAQ page up for a few days and it's already being used by customers. FAQ's increase customer trust, cut down on tech support time and increase website SEO if done right. I would highly suggest using Easy FAQ...by the way, their tech support is lightning fast. I asked multiple questions already and their tech responded within about 10 minutes! I've never received that level of tech support ever! I'm very impressed.

Using app

4 days

Total reviews

1

Average rating

5.0

Developer Reply

Thanks for such a nice review! Happy to see that you saw immediate value of of your FAQ page created through app. Glad to hear app could give you time back to focus on most important things in your business.

5 / 5 Share

Oct. 3, 2022

Great app doing just what we need on our storefront. Super speedy help too! Thank you team for a great app.

Using app

3 months

Total reviews

2

Average rating

5.0

Developer Reply

So happy to read such a nice review! Glad to hear that you found app really helpful.