Fastr: SMS & Email Marketing for Shopify

Fastr: SMS & Email Marketing

Fastr | Abandoned Cart Recovery For Shopify

Rating

4.6

feedback

146

Reviews

chart

#2,843

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    16%
  • Less than a year
    23%
  • More than a year
    8%

Reviews Summary

The reviews for this Shopify App are overwhelmingly positive, with users praising the app's effectiveness in boosting sales and the exceptional customer service provided by individuals like Patrick, David, Marc, and Alex. Customers appreciate the ease of use, quick setup, and powerful features, especially in SMS marketing and cart recovery. The support team is highlighted for being responsive, helpful, and knowledgeable, making a significant difference for users. However, there are a few negative reviews mentioning issues with billing transparency, unresponsiveness from customer support, and conflicts with promotions.

Highlights

Positive reviews highlighting the effectiveness of the app in increasing sales and the exceptional customer service provided by individuals like Patrick, David, Marc, and Alex.
Appreciation for the ease of use, quick setup, and powerful features, especially in SMS marketing and cart recovery.
Positive feedback on the responsive, helpful, and knowledgeable support team that makes a significant difference for users.
Negative reviews mentioning issues with billing transparency, unresponsiveness from customer support, and conflicts with promotions.

Rating Breakdown

  • 5
    47% (69 ratings)
  • 4
    3% (4 ratings)
  • 3
    1% (2 ratings)
  • 2
    0% (0 ratings)
  • 1
    4% (6 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

June 19, 2024

Store

Sublina

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

Patrick a été incroyablement serviable. Il m'a aidé avec gentillesse et professionnalisme. Je suis très satisfait de son assistance et je recommande vivement ses services.

Using app

12 days

Total reviews

5

Average rating

5.0

5 / 5 Share

June 9, 2024

S'il vous plait donner un meilleur salaire à Patrick il à tellement été fort pour m'aider.

Store

Purly

Using app

About 2 hours

Total reviews

3

Average rating

5.0

4 / 5 Share

May 24, 2024

Application très bien conçue, avec des fonctionnalités pratiques. Je recommande vivement ! Merci à Patrick pour son soutien exceptionnel. Vous avez été rapide, professionnel, et vos réponses ont été très claires. Votre aide a été très appréciée.

Store

FLUXIRA

Using app

23 days

Total reviews

3

Average rating

4.7

5 / 5 Share

May 18, 2024

Bonne application, m'a fait gagné des ventes en plus, et une assistance client parfaite (Patrick). On parle avec des vrai personnes en direct.

Using app

3 months

Total reviews

1

Average rating

5.0

All reviews

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