Fastr: SMS & Email Marketing
Fastr | Abandoned Cart Recovery For Shopify
Rating
4.9
feedback
275
chart
#3,208
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
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Less than a day
8%
-
Less than a month
36%
-
Less than a year
24%
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More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in recovering abandoned checkouts, and excellent customer support. Many users highlighted the intuitive interface, useful features for SMS and email marketing, and quick response times from the support team, especially mentioning names like Arthur, David, and Patrick. The app is commended for its ability to send reminders through multiple channels like SMS, email, and push notifications, making it a comprehensive solution for marketing and recovery. However, there was one negative review mentioning that recovery emails were being marked as spam, affecting their effectiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 5, 2025
Don't waste your time using this app, the supposed recovery emails goes directly to spam folder, they are sending them from info[at]chkt.me and has been reported as spam several times, so it goes directly into the spam folder so you are using a service that basically it cost money and it doesn't work.
Thanks for your feedback! Actually, we have an option that allows you to send the emails from your own domain. You just need to complete some few steps by setting up the DNS. Just go to Settings > Email > Notify customer from my domain. Please reach to our support team and we'll be happy to assist you!
Nov. 20, 2024
Mon avis sur Fastr : J'utilise Fastr depuis un moment, et je dois dire que c'est l'une des meilleures applications de SMS que j'ai testées ! ✅ Interface fluide et intuitive : tout est bien pensé, simple à utiliser et agréable visuellement. ✅ Fonctionnalités utiles : que ce soit pour la gestion des conversations, la personnalisation des messages ou les options de sécurité, tout est là. ✅ Support client au top : j'ai eu une question, et Arthur m'a répondu rapidement et efficacement. C'est rare de voir un service aussi réactif ! Bref, si vous cherchez une app de SMS fiable et performante avec un vrai suivi client, je recommande sans hésiter.
Nov. 5, 2024
Tres bon apps pour le retargetting avec un tres bon service clients notamment David
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