Fastr: SMS & Email Marketing

I just started using the app so I have to set everything up first but I had a problem, caused by me, and David from customer care service helped me solve it right away. Great service of assistance.

Don't waste your time using this app, the supposed recovery emails goes directly to spam folder, they are sending them from info[at]chkt.me and has been reported as spam several times, so it goes directly into the spam folder so you are using a service that basically it cost money and it doesn't work.

Tres bon apps pour le retargetting avec un tres bon service clients notamment David

We love FASTR! We have been using for abandoned cart recovery for a while now and it is easy to use. The staff is also great. Arthur is super helpful and quick with responding. My only feedback is that you can't add pictures to the texts to help with advertising.

Excellente appli, beaucoup plus pratique et intuitive que les autres app de mail, je recommande à 100% et surtout service client réactif et efficace, merci à Patrick qui à résolu mon problème très rapidement.

Superbe expérience, merci à David pour sa rapidité.

Thank you for rectifying the issue. Highly recommend!

The app fees should be more transparent and customer service could be trained better to deal with payment issues. Had to contact Shopify, then file a report to my bank. The app sorted the refund at the end.

Patrick a été incroyablement serviable. Il m'a aidé avec gentillesse et professionnalisme. Je suis très satisfait de son assistance et je recommande vivement ses services.

Bonne application, m'a fait gagné des ventes en plus, et une assistance client parfaite (Patrick). On parle avec des vrai personnes en direct.

Des petites interrogations de mon côté concernant quelques aspects que je n’avais pas bien saisis, mais la réactivité et la sympathie de Patrick à m’aider sur différents points m’a permis de comprendre plein de choses ! Merci beaucoup !!!

Service clients au top et réactif ! Merci à Marc

L'application à avoir si vous faites de Marketing SMS le système de flow est extrêment simple et puissant, j'ai eu un petit soucis sur le système de campagne mais le service client m'a répondu super vite! Merci à David pour sa rapidité et sa gentillesse. Je recommande l'application à 100%

Very impressed with this app. Has worked wonders for our company. Customer service is great and normally answer immediately. Special mention to David who helped with the setup and filling me in on all the steps to get us up and running.

App uninstalled but still campaigns remain active!!

it's super easy to set up, very intuitive and very powerful (especially for SMS). Customer support is very responsive, which makes a big difference compared to the competition. I'd like to thank David, who has great tips and is very pleasant!

David had Quick response time and took care of my issue ASAP.

good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.