Fastr: SMS & Email Marketing

The reviews are overwhelmingly positive, with many users praising the app’s ease of setup, intuitive interface, and strong abandoned-cart recovery features. A major recurring strength is the customer support: reviewers repeatedly mention fast, friendly, and highly effective help from specific team members such as David, Patrick, Alex, Arthur, and others. Several merchants say the app helped generate sales quickly, improved recovery rates, and made SMS/email/push automation easier to manage. Users also appreciate the responsiveness of the support team when troubleshooting setup issues or technical problems. The negative feedback is much smaller in volume but points to a few important concerns. Some users report deliverability problems, especially recovery emails landing in spam, which makes the app feel ineffective for them. Others mention billing transparency issues, unexpected charges, or confusion about pricing and SMS costs. A few reviews describe technical conflicts with other apps, lingering campaigns after uninstalling, missing features, or slow/no response from support in isolated cases. Overall, the app is seen as powerful and helpful, but a handful of merchants want better reliability, clearer pricing, and more transparency around performance data.