Fastr: Abandoned cart recovery
Fastr | Abandoned Cart Recovery For Shopify
Rating
4.5
feedback
123
chart
#2,712
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
1%
-
Less than a day
7%
-
Less than a month
14%
-
Less than a year
19%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify app are mostly positive, with customers praising the helpful and responsive customer service. Many customers mentioned specific customer service representatives who provided excellent support, such as David, Patrick, and Alex. The app itself is also highly regarded, with customers reporting that it has helped them recover abandoned carts and generate sales. The ease of use and user-friendly interface were also mentioned as positive aspects of the app. However, there were a few negative reviews regarding issues with billing, lack of customization options for email templates, and difficulties in contacting customer support.
Highlights
Rating Breakdown
All reviews
Nov. 14, 2023
I didn't download the app, they took 150 dollars from me, they are just thieves, their customer service doesn't answer me
Oct. 9, 2023
good customer service but the app needs to provide more transparency by providing proper data about how many SMS being sent to which country and how much i got charged. I have discussed all this with David, noted all the stuff and promised to make improvements to it.
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