Fastr: SMS & Email Marketing
Fastr | Abandoned Cart Recovery For Shopify
Rating
4.8
feedback
275
chart
#3,484
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
3%
-
Less than a day
8%
-
Less than a month
36%
-
Less than a year
24%
-
More than a year
7%
Reviews Summary
The reviews for this Shopify App are overwhelmingly positive, with users praising its ease of use, effectiveness in recovering abandoned checkouts, and excellent customer support. Many users highlighted the app's user-friendly interface, quick setup process, and the ability to send reminders via SMS, email, and push notifications. Customer service representatives like Arthur, David, and Patrick were frequently mentioned for their prompt and helpful assistance in setting up the app and addressing any queries. However, there was one negative review mentioning that recovery emails were going to the spam folder, which affected the app's functionality and cost-effectiveness.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Jan. 5, 2025
Don't waste your time using this app, the supposed recovery emails goes directly to spam folder, they are sending them from info[at]chkt.me and has been reported as spam several times, so it goes directly into the spam folder so you are using a service that basically it cost money and it doesn't work.
Thanks for your feedback! Actually, we have an option that allows you to send the emails from your own domain. You just need to complete some few steps by setting up the DNS. Just go to Settings > Email > Notify customer from my domain. Please reach to our support team and we'll be happy to assist you!
Nov. 20, 2024
Mon avis sur Fastr : J'utilise Fastr depuis un moment, et je dois dire que c'est l'une des meilleures applications de SMS que j'ai testées ! ✅ Interface fluide et intuitive : tout est bien pensé, simple à utiliser et agréable visuellement. ✅ Fonctionnalités utiles : que ce soit pour la gestion des conversations, la personnalisation des messages ou les options de sécurité, tout est là. ✅ Support client au top : j'ai eu une question, et Arthur m'a répondu rapidement et efficacement. C'est rare de voir un service aussi réactif ! Bref, si vous cherchez une app de SMS fiable et performante avec un vrai suivi client, je recommande sans hésiter.
Nov. 5, 2024
Tres bon apps pour le retargetting avec un tres bon service clients notamment David
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