Fastr: SMS & Email Marketing
Fastr | Abandoned Cart Recovery For Shopify
Rating
4.9
feedback
276
chart
#2,777
All reviews
Rating Breakdown
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July 20, 2024
This app is truly impressive! It's a comprehensive solution for Abandoned Cart Recovery, offering a perfect blend of web push notifications, email, and SMS features. Everything you need for effective cart recovery is right here in one place. I must highlight the exceptional customer support - Patrick from their team went above and beyond. He patiently guided me through the entire setup process and even shared valuable strategies for maximizing the app's potential. Based on my experience, I wholeheartedly recommend this app to any e-commerce business looking to boost their recovery rates.
Thank you so much for your enthusiastic review! We're thrilled to hear that Fastr has made such a positive impact on your store. We're constantly working to improve and your feedback is invaluable. Happy selling! 🤎
July 20, 2024
I had a few worries at first, but the Fastr support team was incredible. They answered all my questions quickly and helped me get everything set up correctly. Now everything works perfectly and my customers love receiving SMS messages. Fastr is a must-have for any Shopify store!
July 18, 2024
This app is very easy to use and the customer service is also very friendly and helps u with everyhing. I want to thank Arthur, he helped me a lot and stuck with me until i got my problem fixed, I appriciate that dude !
July 18, 2024
THIS APP WAS A SCAM!!! CHARGE ME $49 FOR USAGE WITHOUT NOTICE!!! THEY'RE ADVERTISING IT FOR FREE BUT BRUH THEY'RE BLAMING SHOPIFY FOR IT! THIS APP MUST BE REMOVED IMMEDIATELY. SCAMMING PEOPLE WITH TERRIBLE SUPPORT. THEY'RE NOT REPLYING AT ALL BLAMING SHOPIFY API. I'VE CONTACTED SHOPIFY SUPPORT AND THEY SAID THAT THEY'RE VIOLATING PARTNERSHIP POLICY AS THEY'RE ADVERTISING IT AS "FREE". The app is free but they'll charge you USAGE fee even if you're not using it. THIS APP IS A SCAM!!! DONT INSTALL THIS THRASH APP AT ALL. You will be billed without your notice and you can't do nothing about it. Terrible app, terrible policy, and terrible support.
July 17, 2024
One of the best Shopify app I have ever used when it comes to recovering the abandoned carts with SMS and email. The support is top notch. I'll definitely use on all my stores. I tried many other app but they all have a complicated onboarding process and ask you for many things before activating the campaigns. This app is straight forward, in few clicks you start making money. I recommend it to everyone who want to swtich from other SMS apps. It's 200% worth it.
Thank you! We're glad to hear that 🤌🤎
July 17, 2024
DO NOT INSTALL THIS APP IF YOU DON'T LIKE HAVING YOUR MONEY STOLEN Haven't used the app at all in the past months and have not signed up to any sort of paid plan either in this time but despite this they took 41.94 USD from me. Only ever got one reply from them and then they went ghost. I didn't authorize any sort of charges or done any sales through their app in this time that would explain the charge. Look at all the other reviews and you'll see a pattern of them doing this to other people as well.
July 15, 2024
Trop bien ça change vraiment la vie et le support est super réactif ! Un grand merci !
July 15, 2024
J'ai été facturé de 50€ d'un coup alors que ma boutique est en développement et que je n'ai jamais utilisé leur app. Demande de remboursement refusé. À éviter
Aug. 8, 2024
The app fees should be more transparent and customer service could be trained better to deal with payment issues. Had to contact Shopify, then file a report to my bank. The app sorted the refund at the end.
June 29, 2024
Interface fluide, le service client est top. je remercie Patrick pour son professionnalisme et sa réactivité
June 13, 2024
Patrick a été incroyablement serviable. Il m'a aidé avec gentillesse et professionnalisme. Je suis très satisfait de son assistance et je recommande vivement ses services.
June 9, 2024
S'il vous plait donner un meilleur salaire à Patrick il à tellement été fort pour m'aider.
May 24, 2024
Application très bien conçue, avec des fonctionnalités pratiques. Je recommande vivement ! Merci à Patrick pour son soutien exceptionnel. Vous avez été rapide, professionnel, et vos réponses ont été très claires. Votre aide a été très appréciée.
May 18, 2024
Bonne application, m'a fait gagné des ventes en plus, et une assistance client parfaite (Patrick). On parle avec des vrai personnes en direct.
May 17, 2024
Patrick was very helpful. Fast and Quick Support in Setting up and configuration of plugin.
May 2, 2024
Des petites interrogations de mon côté concernant quelques aspects que je n’avais pas bien saisis, mais la réactivité et la sympathie de Patrick à m’aider sur différents points m’a permis de comprendre plein de choses ! Merci beaucoup !!!
April 26, 2024
Thank you to patrick for resolving my problème and ask to my question
Store
Ma boutique
Using app
24 days