All reviews

Rating Breakdown

  • 5
    70% (194 ratings)
  • 4
    2% (5 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    3% (9 ratings)
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5 / 5 Share

March 25, 2023

This app is not too difficult to use, so people who do not know about computers can use it. I hope it will help me to get succeed in the online store.

Using app

About 1 month

Total reviews

2

Average rating

4.5

5 / 5 Share

March 11, 2023

Excellent customer service! They were quick to help me set everything up and make sure it was all working.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 15, 2023

I was having trouble getting the abandoned cart emails to go out at their scheduled times. Ashley from Carti.io helped me by walking me through how to turn off abandoned carts in Shopify, as well as check email subscribers.

Using app

6 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 16, 2023

Super easy to install and customer service representative, Anastasia, was quick to respond and easy to work with. Thank you so much. Not sure how successful the cart abandonment recovery is (hoping it will be more that 15% increase in revenue) but the app is easy to install, easy to navigate and it's great to have a chatbox for questions. :) Thank you

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 2, 2023

very very friendly support, helping fast :) i am very happy with the app and looking forward to seeing the first results.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 29, 2022

Very supportive and helpful customer service advisor, Alex. Will recommend Carti to any doubters. I think Carti will do me good especially with someone like me who is not savvy with marketing.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2022

Excellent customer service was fast and reliable, and very knowledgeable, Alex answered all my concerns.

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 8, 2022

Ottima applicazione per il recupero di carrelli abbandonati, e il servizio clienti è veloce rapido e molto gentile.

Using app

3 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Sept. 4, 2022

I love this app, very useful and works well. It's easy to understand how to use it and if you don't understand something you can ask a member of the app's staff.

Store

Aquapet

Using app

About 2 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Aug. 20, 2022

Support was there before the app even loaded first. Love it. I enabled my automatic recovery and just waiting for the cashflow to come in. Sick app. Saves me so much time to build and enable what this app offers

Using app

About 21 hours

Total reviews

6

Average rating

5.0

5 / 5 Share

Aug. 9, 2022

The app was easy to get through and now let's see the sales boost. It's great to have the online chat if you need to ask questions to get through the app.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

This app was very user friendly and easy to set up. Support provided excellent customer service and troubleshooting to solve one of my technical issues.

Using app

17 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 13, 2022

Great app! it helped us immediately to convert prospects into customers. It's easy to install and manage. We recommend it to help you save time and automatize your shopping cart emails easier.

Using app

About 1 month

Total reviews

17

Average rating

4.7

Developer Reply

Thank you for your great review🙏 We built the app specifically for your needs😎

5 / 5 Share

May 1, 2022

It seems to be a very friendly and convenient plugin, great customer service that helped and very fast. Waiting to see the rest of the process in front of you but so far a very pleasant and comfortable feeling!

Using app

7 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review🙏 Our support team is always ready to help, also we wish you many sales😎

5 / 5 Share

April 30, 2022

Estou no inicio do uso do app, posteriormente poderia avaliar melhor. O atendimento e suporte do Vladimir foi excelente.

Using app

About 18 hours

Total reviews

9

Average rating

5.0

Developer Reply

Obrigado pela sua avaliação🙏 Nossa equipe de suporte está sempre pronta para ajudar 24 horas por dia, 7 dias por semana😎

5 / 5 Share

April 29, 2022

I use this app to setup my abandoned carts. it is awesome to use and its customer support is very amazing. i recommend

Using app

4 months

Total reviews

2

Average rating

5.0

Developer Reply

Thank you for your review🙏 Our support team is always ready to help 24/7😎

5 / 5 Share

April 28, 2022

First day using the app! Very excited to see the results. Customer service has already been prompt and very helpful!!

Using app

22 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your review🙏 Our support team is always ready to help😎

5 / 5 Share

April 26, 2022

I use the app to help my customers to purchase when they hesitate at check out or forget to complete their purchase. I like how the app is able to send messages offering discounts at different stages of the customer checkout to get them to complete their purchase. It is an awesome app to have on your website.

Using app

3 months

Total reviews

10

Average rating

4.9

Developer Reply

Thank you for your great review🙏 We built the app specifically for your needs😎

5 / 5 Share

March 31, 2022

I just installed the app, has been easy to install so far, will provide more feedback after few weeks.

Using app

9 months

Total reviews

10

Average rating

3.8

Developer Reply

Thank you so much for the review :D

5 / 5 Share

March 29, 2022

First of all thank you very much for the explanation. Very intentional and very helpful. Even the app itself allows it to function properly without repeated trials. To me it really helps not to miss purchases

Using app

3 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you for your great review🙏 Our team is always ready to help you 24/7😎