All reviews

Rating Breakdown

  • 5
    95% (395 ratings)
  • 4
    2% (7 ratings)
  • 3
    0% (1 ratings)
  • 2
    0% (2 ratings)
  • 1
    3% (12 ratings)
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5 / 5 Share

June 21, 2024

Bytestand is awesome and the support is phenomenal! most useful app on shopify by far! The support is second to none, they really help out and resolve any issue any time I have one

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

June 13, 2024

App works great. Easy to install and sync. Cara was amazing, fast and great support received. She did a great video for me to follow and she also was able to fix issues within the same day the ticket was submitted.

Using app

9 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 15, 2024

Fantastic customer service, support and app. Cara is always eager to help and always answers any questions I have. Been using this app for multiple stores and it is amazing. Highly recommend, best customer service of any app I use.

Using app

12 days

Total reviews

1

Average rating

5.0

2 / 5 Share

May 8, 2024

Since the implementation of the latest update (known as FLEX, launched May 2024) our store has been broken - orders not being filled automatically, orders being marked as rejected in Shopify but actually processed in Amazon leading to duplicate orders, and our non-Amazon fulfilled orders no longer being fulfilled automatically. Staff I interacted with seemed nice and tried to be helpful, but in the end it's still broken and the result was "this is Shopify's fault, not ours, so nothing we can do about it. If you're a simple store shipping in one region and only using Amazon for fulfillment, then this may work for you. But if your business is slightly more complex, sells products in multiple countries using multiple third parties for fulfillment, then this product in its current state will not meet your needs and may interrupt the non-Amazon automations you have. We're exploring other options.

Using app

Over 1 year

Total reviews

1

Average rating

2.0

5 / 5 Share

April 30, 2024

We love this APP and let me tell you, customer service is so easy to work with, they helped me step by step check my setup. USA based and very helpful, answered immediately. I recommend this company if you are big or small.

Using app

11 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 19, 2024

amazing customer service

Using app

13 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 8, 2024

Staff is professional and helped me step by step to fix an issue no one else could. Staff provided chat option and sent videos for the step by step process. Recommend this company to everyone.

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 22, 2024

I got excellent support from Cara yet again. the Bytestand rep. Above and beyond what I usually see. Thank you very much, tue set up was seamless!

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 5, 2024

Cara provided an excellent and speedy response, and her assistance was greatly appreciated. I highly recommend this app and their service.

Using app

About 1 hour

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2024

In my years of working with online companies and services, it's rare to encounter the level of support that Cara from ByteStand provided. She truly went above and beyond to resolve the issue I faced. Not only did she address the problem promptly, but she also took the initiative to record short instructional videos, walking through each step of the process as she fixed the issue. This not only solved the immediate issue but also empowered me to learn and troubleshoot similar problems in the future. Cara's dedication and expertise were evident throughout, and I greatly appreciate her promptness and effectiveness in resolving the issue. She's truly exceptional at what she does.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 26, 2024

We've been using the ByteStand app for a while now, and we must say, it has simplified our life as a Shopify store owner. The customer support team has been extremely helpful whenever we've had questions or issues. We highly recommend ByteStand to anyone looking to streamline their multichannel selling process.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2024

I'm new to Byte-Stand, and I use its plugin on Shopify to connect to Amazon. It's a good tool, but I got confused while setting it up. Before giving up, I contacted customer service. Fortunately, Cara helped me out. She's experienced and took the time to explain how Byte-Stand works with Amazon and Facebook. Since then, I've been using it without any problems. Cara is an asset to the company.

Store

SNCMIC

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 11, 2024

Logiciels qui fonctionnent très bien, et en cas de problème, l'équipe est très réactive et apporte des explications très claires et précises, je recommande vivement.

Using app

6 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 29, 2024

Easy to install, amazing customer service, and you get to try it out for free! Highly recommend :)

Using app

17 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 28, 2024

ByteStand's customer service is by far the best of any software company I have used. Cara was enormously helpful in getting my inventory synced and sent me screen recorded videos so I could do it myself in the future. Such a great experience as a small business owner!

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 23, 2024

We had gone through several applications before finding this one and it really solved all the problems that the others had. In addition, the service they offer to the customer is unmatched, they respond and solve incredibly quickly. We are super happy to have found this application that has everything we need.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 15, 2024

Great service experience during setup. Recommended and reliable. Thanks Cara!

Using app

Almost 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 7, 2024

The app operates seamlessly, but on the rare occasions when issues do arise, ByteStand's exceptional customer service is always there to provide support. Their commitment to customer satisfaction is so impressive that if it were possible to award more than 5 stars, I definitely would.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2024

Seamless set-up

Using app

About 2 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 11, 2024

This is A GAME CHANGER for our business. It allows us to sync with our Amazon backend to flawlessly fulfill thousands of orders a month. Cara with the support desk is THE BEST THING THAT EVER HAPPENED to customer service. Truly, our business wouldn't be what it is today without her help. 10/10 recommend everything about it.

Using app

About 2 years

Total reviews

1

Average rating

5.0