All reviews

Rating Breakdown

  • 5
    95% (325 ratings)
  • 4
    1% (5 ratings)
  • 3
    0% (1 ratings)
  • 2
    1% (2 ratings)
  • 1
    2% (8 ratings)

Reviews with Text

  • 99% (338)
Review RSS Feed Review RSS Feed

5 / 5 Share

Feb. 1, 2025

Cara from customer service, resolved my issue very effectively, she even went the extra mile and made a conference call to resolve my Issue, keep it Cara. Thank you so much

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 30, 2025

Great customer service from their team member Cara. Very fast and helpful. Made the program super easy to use!

Using app

11 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2025

The best app to connect MCF with your Shopify store. And without a doubt, absolutely TOP customer service!

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 3, 2025

Schnelle Hilfe bei Problemen, erklären alles gut und verständlich, Fehlersuche erfolgt zügig. Sehr zu empfehlen

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 25, 2024

The amazing app works smoothly and super fast. Cara helped us with everything we needed. I highly recommend both solution and support

Using app

8 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 20, 2024

I join the chorus of people singing the praises of Cara, ByteStand and the ByteStand team. The app itself is seamless, intuitive and effective, it does exactly what it's supposed to do and does it very well. As for the support, I cannot say enough about Cara and the incredible (lightning fast, kind, thoughtful, easy to understand) support she provides, it is truly next-level and she goes absolutely above and beyond. You and your store would find yourself in very good company with the ByteStand app and Cara (and their behind-the-scenes team).

Using app

12 days

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 16, 2024

Cara's customer service is top notch. I like that they respond very fast to issues. Love the app

Using app

Over 2 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 13, 2024

There was an order-preventing issue that appeared from a third party software, and Bytestand support was great and helped me fix the issue very quickly.

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Bytestand is the best connector from Shopify to our global MCF business. After doing an exhaustive run through regarding shipping rates, we realized MCF was our best option and Bytestand has made it possible to connect to Amazon Fulfillment on a global level. Their customer service is next level and whenever I break something - they are always there with a solution. I highly recommend using the Bytestand app/service.

Store

Cabeau

Using app

About 3 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 10, 2024

Great app, Great customer service.

Using app

1 day

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 4, 2024

Great support

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 26, 2024

Cara was a great help

Using app

About 17 hours

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 22, 2024

It has its kinks, but support is great, they work on it and get if fixed within minutes. So it's great if you have many stores and not the time to go order by order, the app does the stock syncing for you and the orders as well.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 20, 2024

Fantastic! And their customer service is top notch. Thank you, Cara!

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Nov. 13, 2024

Seamless app that helps us sync our inventory between Shopify and Amazon and the customer service is fantastic! They respond really quickly and always fully resolve any queries.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 21, 2024

Aside from how much this app helps us sync our inventory between Shopify and Amazon, the customer service is by far the best thing of this app. They respond in a blink of an eye. I'm super grateful with them.

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2024

Seamless set up, low maintenance, and EXCELLENT customer support!

Using app

8 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 15, 2024

The customer service for the app is amazing. Cara could't have been more helpful!

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 8, 2024

Excellent customer service. We changed our old Shopify legacy plan to an updated one and Shopify messed up the settings. The customer service team responded in less than an hour and sent me videos on how-to update our settings and also saved us $10 in a month in the process from the old plan we had been using incorrectly. I'm a big fan of this app to multi-channel our website and other orders directly from Amazon fulfillment. It saves us from having to set up an entirely different 3PL. Highly recommended. We've been using this for about 3 years now. The streamline is just so valuable.

Using app

Almost 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 3, 2024

I had an amazing experience with customer service. The team was responsive, friendly, and went above and beyond to address my concerns. They made sure every question was answered clearly and resolved my issue quickly. I really appreciate the attention to detail and professionalism. Highly recommended!

Store

Oroys

Using app

11 days

Total reviews

3

Average rating

5.0