PH Ship Rate & Track for FedEx
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PH Ship Rate & Track for FedEx has one of the best support groups you will ever find. We have a Shopify store that uses PH Ship Rate and for a number of years, we have had no problems. Recently problems occurred. We contacted the support group and in only hours they fixed the problem. SIMPLY THE BEST
I installed the app and within 5 minutes had a call to walk me through the installation process. I look forward to learning the program.
Hi Fireweed Stitches! Thanks so much for the fantastic review! We're delighted to hear your recent Zoom call with our support team helped you get started with the installation & generating FedEx labels through our app. Our team is dedicated to helping you get the most out of all the features we offer! The Shopify FedEx Shipping app can streamline your shipping process by making it easy to generate labels for your orders directly within Shopify. No more switching between platforms! This can save you valuable time so you can focus on creating those beautiful handcrafted bags and sewing patterns. We understand that navigating a new app can be tricky at first, and we're here to support you every step of the way. If you have any further questions or need a refresher on any aspect of the app, don't hesitate to reach out to our friendly support team again. Thanks again for choosing our FedEx shipping app!
Sibi was very helpful and understanding and quick to response. Thank you!
Hi Koy Resort Team! Thank you so much for your recent review of the Shopify FedEx Shipping App by PluginHive! We're thrilled to hear that Sibi provided you with a helpful and responsive onboarding call. We understand that fast and reliable shipping is crucial for your resort wear business. Our app is designed to streamline your fulfillment process and ensure your customers receive their stylish vacation looks quickly and efficiently. If you have any questions or need further assistance setting up the app to best suit Koy Resort's needs, please don't hesitate to reach out to our friendly support team. We're always happy to help! Thanks again for choosing the Shopify FedEx Shipping App. We look forward to helping you deliver your stunning resort wear to happy customers around the world!
I was incredibly impressed by the promptness and efficiency of the support team as they reached out to assist me in setting up the app. Their responsiveness was unparalleled, and their proactive approach in ensuring a seamless onboarding experience was truly commendable.
Hi NailMaxx Team, We're delighted to see your recent review of the Shopify FedEx Shipping App by PluginHive! It's fantastic to hear that our support team impressed you with their promptness and efficiency during your app setup. We understand how important a seamless shipping experience is for your nail care business. Our app is designed for faster order processing, ensuring your top-quality nail products reach customers quickly and securely. We're glad our proactive approach helped ensure a smooth onboarding experience for NailMaxx. If you have any further questions about the app or need help customizing it to your specific needs, please don't hesitate to reach out to our friendly support team. They're always happy to assist you! Thank you again for choosing the Shopify FedEx Shipping App.
We have been using this app for a few years, works great connecting our existing FedEx account to use in Shopify. All of a sudden it stopped working, customer support was immediate and helpful. As it turns out, the problem was not with PH Ship, it was our fault: we had changed items in the store, but the item was purchased by the customer before the change, so shipping had to be manual. Not sure I would have figured out without PH's customer support.
Hi Michael, Thanks so much for the fantastic review! We're thrilled to hear our FedEx shipping app has been streamlining your FedEx connections within Shopify for years. We're also happy that our customer support team was able to quickly identify the issue - those manual shipping situations can be tricky! PH Ship, Rate & Track for FedEx offers a variety of features to help automate your workflow, but our stellar support team is always here to lend a hand whenever you have questions or need a troubleshooting whiz. Don't hesitate to reach out if you ever need anything in the future! Thanks again for choosing our FedEx app!
Every question was answering very quickly by Sibi. Thank you very much! Awesome support.
We had to schedule a call and support team was really quick to solve all of our questions
I had some technical issues setting it up but customer service was really helpful!
The best customer support I've ever experienced. A one-on-one intro call, helping me set everything up and answering all my questions.
Yes I would reccomend. Easy to work with
Very good support service and fast help. Greeds from VICINITY
I have had extemelly excellent service from Sibi from Pluginhive. I am so happy and content with the service I have received. He even went all out by calling me and allowing me to share my screen for support where I was having technical difficulties.
The app set up is intuitive but getting on A Zoom with Sibi made it lightning fast. Im excited!
We are very happy with this app. The customer service is very responsive and helpful. Highly recommend.
I had an exceptional experience with Sagar K S, who demonstrated remarkable patience and attentiveness to all my queries regarding the application. He skillfully guided me through its features, making the learning process smooth and enjoyable. The app itself is user-friendly, catering comprehensively to the needs of my new business. I plan to familiarize myself further with the application through practice, and I'm optimistic that FedEx will become the exclusive shipping option for my customers, thanks to its professionalism and efficiency.
Very responsive customer service and help when needed. The app has worked well for us and when issues have came up the customer service team was very quick to help.
Amazing and expedient service!
The customer service is amazing the help you to integrate the app and make sure it actually works
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