All reviews

Rating Breakdown

  • 5
    96% (520 ratings)
  • 4
    2% (12 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (7 ratings)

Reviews with Text

  • 99% (539)
Review RSS Feed Review RSS Feed

1 / 5 Share

Jan. 24, 2023

We have been using this app for 3 years.It was useful so we recommend it to everyone. Now we are experienced an issue for 9 days, sent several emails but didn't get a solution.We can't use app , we can't create labels , delayed orders so we have many unhappy customers because of Pluginhive bad customer sevices.

Using app

Over 2 years

Total reviews

7

Average rating

3.3

5 / 5 Share

Jan. 20, 2023

Quick response time in answering my questions. The system is very user friendly when printing labels.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.

Using app

14 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Sept. 23, 2020

We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.

Using app

14 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 23, 2020

This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.

Using app

7 days

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Amazing customer service! Reactive and helpful :-). The app is also easy to use and very effective

Using app

About 2 months

Total reviews

9

Average rating

4.8

5 / 5 Share

Aug. 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

Store

jynwaye

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!

Using app

7 months

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!

Using app

11 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

Using app

9 days

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 16, 2020

We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for delivery.

Using app

1 day

Total reviews

25

Average rating

5.0

5 / 5 Share

June 30, 2020

This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 7, 2020

FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

If you want to set this app right, you will need support from them. Contact them support so they can help you or walk you through how to set it up. They were very patient with us to help us set this up and answered any questions we have until we fix any issues. After set up, creating the shipping label is super easy and Im glad I found this app. Super app I recommend.

Using app

18 days

Total reviews

13

Average rating

4.4

5 / 5 Share

April 7, 2020

Using this app for generating labels, displaying rates and requesting pick-ups from Fedex. Everything is working great and it's so easy to use! The support team is amazing and handled getting everything working right with Fedex themselves. I Highly recommend using this app to integrate Fedex with your Shopify store.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Using app

4 months

Total reviews

2

Average rating

5.0

3 / 5 Share

March 27, 2020

Works great with Fed Ex Tech support was very helpful and patient with getting things set up !

Using app

5 months

Total reviews

2

Average rating

3.5