All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 23, 2020

Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive

Using app

4 months

Total reviews

3

Average rating

5.0

5 / 5 Share

July 20, 2020

This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!

Using app

About 1 year

Total reviews

4

Average rating

5.0

5 / 5 Share

July 16, 2020

We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for delivery.

Using app

1 day

Total reviews

25

Average rating

5.0

5 / 5 Share

July 14, 2020

Great plugin with lots of options for companies that rely on Fedex. The tech support is very responsive and does a great job helping you setup. If you are experienced with Shopify and need to create FedEx labels or get FedEx rates, this is a great plugin.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2020

This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!

Using app

4 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 15, 2020

Great app - simplifies fulfillment process. Support team is always available to help and is prompt in turning around solutions.

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

June 1, 2020

What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.

Using app

21 days

Total reviews

5

Average rating

4.6

5 / 5 Share

May 22, 2020

Great, quick customer service. Easy to use. I would highly recommend this app for ease of use. If all businesses could have this great of customer service, the world would be a better place:)

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

May 20, 2020

This app had all the functionality that we were looking for! Setting it up and connecting it with our FedEx account was quite technical, though the support team walked us through and were very helpful, responsive, and even communicated with FedEx so that our account would be set up properly. Absolutely recommend it!

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 28, 2020

great app thanks

Using app

About 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2020

FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 27, 2020

If you want to set this app right, you will need support from them. Contact them support so they can help you or walk you through how to set it up. They were very patient with us to help us set this up and answered any questions we have until we fix any issues. After set up, creating the shipping label is super easy and Im glad I found this app. Super app I recommend.

Using app

Over 4 years

Total reviews

13

Average rating

4.4

5 / 5 Share

April 7, 2020

Using this app for generating labels, displaying rates and requesting pick-ups from Fedex. Everything is working great and it's so easy to use! The support team is amazing and handled getting everything working right with Fedex themselves. I Highly recommend using this app to integrate Fedex with your Shopify store.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2020

It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.

Using app

Over 2 years

Total reviews

1

Average rating

5.0

3 / 5 Share

March 27, 2020

Works great with Fed Ex Tech support was very helpful and patient with getting things set up !

Using app

5 months

Total reviews

2

Average rating

3.5

5 / 5 Share

March 25, 2020

Great customer service with the prompt response. Good app to integrate FedEx shipping in your Shopify store.

Store

PoaCure

Using app

3 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2020

Easy to use, super helpful customer service. Works great with FedEx I'm glad I found this app . . .

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 18, 2021

After working with this app for 1,5 years we are still satisfied. The team constantly works to improve the app and solves minor issues that emerge. When there is a problem, customer service was quick in their response and solutions. This app makes our workflow a lot more efficient.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 4, 2020

This app is super intuitive to use and their customer service is great. I asked for some things to be adjusted on my labels as per Fedex guidelines and the turn around time for fixing it was really quick. It is also a cheaper alternative to upgrading your Shopify subscription (if not based in the US and cannot use Shopify Shipping). Highly recommend.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 24, 2019

Glad we found this app, Does exactly what was needed. Great customer service. Thank you so much for this app!

Using app

Over 3 years

Total reviews

9

Average rating

4.6