PH Ship Rate & Track for FedEx
Shopify FedEx Shipping App - Ship, Rate & Track
Rating
4.9
feedback
543
chart
#935
All reviews
Jan. 24, 2023
We have been using this app for 3 years.It was useful so we recommend it to everyone. Now we are experienced an issue for 9 days, sent several emails but didn't get a solution.We can't use app , we can't create labels , delayed orders so we have many unhappy customers because of Pluginhive bad customer sevices.
Jan. 20, 2023
Quick response time in answering my questions. The system is very user friendly when printing labels.
Oct. 14, 2020
So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.
Sept. 23, 2020
We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.
Sept. 23, 2020
This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.
Sept. 9, 2020
Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.
Sept. 2, 2020
Amazing customer service! Reactive and helpful :-). The app is also easy to use and very effective
Aug. 27, 2020
super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.
Aug. 26, 2020
I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!
Aug. 7, 2020
We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!
July 23, 2020
Incredible customer service with this app - we struck some minor issues on install which were responded to with incredible speed and resolved within 24 hrs. We have been looking for a way to ship FedEx without having to leave Shopify for some time, and are so thankful to have found PlugInHive
July 20, 2020
This app is very useful for us. We needed some assistance to set it up correctly, and the support was always available and willing to help!
July 16, 2020
We were excited to negotiate really great rates with FedEx with their One Rate program, but were disappointed when the Shopify Built-in FedEx integration showed shipping rates to our customers that were not competitive. Using this app allowed us to fine-tune the settings to allow us to show FedEx 2-Day One Rate prices so our customers would more likely consider that as their preferred method for delivery.
June 30, 2020
This was one of the only apps I could find for Fedex compatibility that was both affordable and had good customer support. Couldn't have launched my site without it. It made printing fedex shipping labels a breeze. Thanks Plugin Hive!
June 1, 2020
What took months with a previous developer on the Craft Commerce platform only took myself, who has no experience in building sites, less than a day to integrate with our FedEx account rates and get all our products accurately pulling shipping costs. Definitely recommend.
May 7, 2020
FedEx Rates, Labels & Tracking has helped us get much more accurate shipping rates for our customers. And the support team is extremely responsive and helpful. They were able to solve a technical issue with Fedex rate calculation that was generating wonky rates. We couldn't recommend the app more!
April 27, 2020
If you want to set this app right, you will need support from them. Contact them support so they can help you or walk you through how to set it up. They were very patient with us to help us set this up and answered any questions we have until we fix any issues. After set up, creating the shipping label is super easy and Im glad I found this app. Super app I recommend.
April 7, 2020
Using this app for generating labels, displaying rates and requesting pick-ups from Fedex. Everything is working great and it's so easy to use! The support team is amazing and handled getting everything working right with Fedex themselves. I Highly recommend using this app to integrate Fedex with your Shopify store.
March 29, 2020
It is a great app for the user who has Fedex account with negotiated rate. If you don't have Fedex account, this app is not for you. Customer service is very responsive. Love it! The other good point is this app integrates Shopify better. I can stay on the shopify website all the time to generate shipping labels instead of launching another shipping website. Good job! Keep it up.
March 27, 2020
Works great with Fed Ex Tech support was very helpful and patient with getting things set up !