All reviews

Rating Breakdown

  • 5
    94% (511 ratings)
  • 4
    3% (16 ratings)
  • 3
    1% (4 ratings)
  • 2
    0% (2 ratings)
  • 1
    1% (8 ratings)
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4 / 5 Share

Dec. 5, 2020

Best way I've found to use FedEx with Shopify (have also tried ShipStation and Shippo). That said, it's still not great – doesn't handle partial orders or multiple locations very well, the signup process is weird (you have to email them and wait a day or two), etc.

Store

Narwall

Using app

4 months

Total reviews

1

Average rating

4.0

Developer Reply

Thank you so much for choosing the Shopify FedEx App after assessing the external shipping solutions. Regarding the sign up process, currently FedEx takes a day to approve the FedEx labels for each store. However, we are partnering with FedEx to make the on boarding experience more seamless for the merchants. Our team is actively working on this app and handling partial orders feature is prioritized in the product road map. Our team will also discuss with you to understand more about multi warehouse requirement and will let you know the feasibility.

5 / 5 Share

Nov. 12, 2020

A little challenging to figure everything out but so far working great for me. Keep up the good work guys.

Using app

3 months

Total reviews

5

Average rating

4.8

5 / 5 Share

Nov. 5, 2020

We have a very urgent request concerning the transport module. The team of support has a very efficient glass transportation system. Thank you very much for your help and your professionalism. Great job. We are saving 200 dollars per month with you.

Using app

20 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 27, 2020

Good Support on implementation. Better support team and app works perfectly for fedex shipping partner.

Using app

21 days

Total reviews

5

Average rating

5.0

1 / 5 Share

Jan. 24, 2023

We have been using this app for 3 years.It was useful so we recommend it to everyone. Now we are experienced an issue for 9 days, sent several emails but didn't get a solution.We can't use app , we can't create labels , delayed orders so we have many unhappy customers because of Pluginhive bad customer sevices.

Using app

Over 2 years

Total reviews

6

Average rating

3.0

5 / 5 Share

Oct. 16, 2020

The FedEx Rates, Labels App is very easy to use and the customer service is 5 stars!! Highly recommend :)

Using app

18 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 20, 2023

Quick response time in answering my questions. The system is very user friendly when printing labels.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Oct. 14, 2020

So far this app is amazing. Keerthi was amazing at helping me get it set up. I tried doing it by myself first, and that did not go well. She stepped in and had it done within a day. This app should streamline my shipping process saving me several hours each day.

Using app

20 days

Total reviews

13

Average rating

4.8

5 / 5 Share

Oct. 5, 2020

The app integrates really well with Shopify! The customer service team responds quickly and helps with any and all questions!

Using app

4 months

Total reviews

8

Average rating

4.8

5 / 5 Share

Sept. 23, 2020

We ship a dozen boxes via FedEx every day using our own account with discounts for flat rate Pak and Medium Box. We were copy and pasting addresses like crazy. This AP is amazing... it works GREAT! I highly recommend it and their service. I got stuck a few times and they helped me out within the hour.

Using app

14 days

Total reviews

3

Average rating

3.3

5 / 5 Share

Sept. 23, 2020

This app integrates well with FedEx and the customer service is quick and competent. I was able to use the Saturday service feature to provide a better service.

Using app

7 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

This app is remarkably good. I'm surprised FedEx shipping integration isn't part of out-of-the-box Shopify, but this app provides even more functionality and convenience than I would expect from an out-of-the-box solution.

Using app

About 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 9, 2020

Great app! Super fast response time with their support as well. Really impressed with how fast they got back to me.

Using app

4 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 3, 2020

This app works great. Better yet, the customer service is AMAZING! They responded to all of our many inquiries and set up questions super quickly and at what seemed like 24/7. They even pushed an app update to solve a problem within a few days. Would definitely recommend.

Using app

Almost 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 2, 2020

Amazing customer service! Reactive and helpful :-). The app is also easy to use and very effective

Using app

Over 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Aug. 27, 2020

super helpful. couldn't figure smth out and they offered to do a zoom call with me within minutes. highly recommended for your order fulfillment needs.

Store

jynwaye

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 26, 2020

I inquired about a setting to not allow our shippers to use Fed Ex when the address was a P.O. Box. They told me that they didn't have such a setting but would look into creating one. They did it within a week! Now that is good customer service!!

Using app

Over 2 years

Total reviews

7

Average rating

5.0

5 / 5 Share

Aug. 10, 2020

Great App. Helped us a lot to solve some shipments issues with FEDEX. The support team is amazing! They helped us a lot with the app configuration and also did some adjustments in the app to support some features required by FEDEX Israel. Thank you so much PluginHive Team!

Store

Adika

Using app

Over 2 years

Total reviews

5

Average rating

5.0

5 / 5 Share

Aug. 8, 2020

A great app to generate FedEx labels. Using it on multiple stores. And the support is top notch! Thank you, PluginHive Team.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Aug. 7, 2020

We have just moved over to FedEx from DHL and this app is so brilliant. It connects my store directly to my online FedEx profile which was not the case with the DHL app. We had some struggles getting the app installed and the PluginHive was amazing and within the same day we had everything up and running smoothly. I am really happy with how everything is working and the amazing support. I will certainly recommend this team!

Using app

Almost 3 years

Total reviews

3

Average rating

5.0