PH Ship Rate & Track for FedEx
FedEx-certified: Integrate your FedEx account to ship and rate
Rating
4.9
feedback
589
chart
#1,166
All reviews
Review RSS Feed
March 30, 2021
Anusha is very helpful to help me set the plugin. The support team is very friendly. It's easy to print the label
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
March 24, 2021
a solution that will make your fulfillment & logistics easier! seamless integration and excellent customer support!
Thank you so much for leaving us a review. We’re glad to know that the app has made your fulfilment easier and you are happy with our customer service!!
March 10, 2021
Took a bit to get set up, but it's doing exactly what we want now! Great customer service to get set up. Only thing I'd change is the chat button it right over the 'save' button when editing settings.
Thank you for leaving us a review. We appreciate it. Regarding the chat button, it will be changed in upcoming release version.
March 9, 2021
Exceptional customer service and a huge time saver for label creations with accurate shipping costs!
Thank you for leaving us a review. We really appreciate you taking the time out to share your experience with us. Also, it’s a pleasure to know that the app is up to your expectations.
March 5, 2021
We recently installed the fedex application for our shopify store, to generate shipping labels through fedex. For the implementation we require PluginHive technical support, the team has been very efficient in advising us for the implementation. 100% recommended this application
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us.
Feb. 22, 2021
This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!
Thank you so much for appreciating our Product and Service. We are very happy to see that you are enjoying the product.
Feb. 16, 2021
Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.
Thanks for taking out the time and reviewing us. We’re glad to hear that you are happy with our app and our customer support team.
Feb. 17, 2021
Works generally well. Fast and kind support. Since there is no official Fedex app on Shopify, it's the best option I found.
Thank you for sharing your experience. We appreciate it. You could find the change log for the app here: https://www.pluginhive.com/product/shopify-fedex-shipping-app-with-print-label-tracking/#tab-change-log
Feb. 7, 2021
Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.
Thank you for taking the timeout to leave us a review. Your feedback helps us to improve our products.
Feb. 5, 2021
Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.
Thank you so much for the positive review. This will keep our team motivated.
Feb. 4, 2021
I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.
Thanks for taking the time to share your thoughts and feedback with us. We appreciate it!
Jan. 27, 2021
The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.
Thank you so much for your positive review! This will keep our team motivated.
Jan. 25, 2021
It takes quite a bit of set up and is not straight forward. We needed additional support to set it up to meet our needs. Also, the FedEx credentials and authentication did not work at first. The support team however was very helpful.
Using app
17 days
Total reviews
1
Average rating
3.0
Thank you for sharing your thoughts. As informed over the call, you were unable to get ONE RATE as your products’ dimensions were not matching FedEx boxes dimensions. Once your products were setup correctly, you received the ONE RATEs from FedEx API. Label Certification process is a FedEx’s requirement which every FedEx user must complete. This is not a limitation from the app. We are working with FedEx to simply and expedite this process to help merchants.
Jan. 14, 2021
Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!
Thanks a lot for the awesome review! We’re glad to know you are happy and excited to use the App.
Jan. 13, 2021
Excited to see all that this app does but ALREADY absolutely THRILLED a Shopify rep suggested it. Not having much tech experience, linking my FedEx account to get live quotes seemed a little daunting. I emailed PluginHive with the information and w/in less than 24hrs they integrated my account with FedEx! Although I'm still configuring the settings I am SO relieved to know customer service really exists for this app and is THE BEST!!! Thank you Keerthi!
Thank you for the kind words. We’re glad to hear that you had a great experience with our app and our customer support team.
Jan. 7, 2021
Is there a way to rate more than 5 stars? The customer service team of this app is really beyond excellent! They've assisted me from the beginning to the end of the installment process; they patiently and efficiently answered all my questions! The app is also great! It meets all the requirements we're looking for and it exceeded our expectations! Awesome! :D
Thanks for taking the time to share your thoughts and feedback with us. We're grateful for your honest feedback and we're glad you enjoyed our product and service.
Jan. 5, 2021
This app has been working well for us since installation about 6 months ago. The support has been great, they helped me troubleshoot some issues that I couldn't sort out with tricky commercial vs. residential addresses and the services that we had setup to use.
Thank you so much for taking the time out to share your experience with the app. We appreciate it.
Dec. 31, 2020
I had been looking to move all our shipping to FEDEX because USPS sucks. I was referred this app. After some troubleshooting It works and I am a happy customer! Keerthi is the best (pray you get her). She helped me very well.
Thanks a lot for the review. We’re glad to know you are happy with the Shopify FedEx app and our service.
Dec. 31, 2020
Great customer service! Helped me with setting everything up and got my account approved on the same day, couldn't be happier!
Thank you for the review. I’m glad you liked our app and service !
Dec. 30, 2020
We ship thousands of packages monthly and this app handles the volume well. They are also very responsive with adding new features that we need (printing labels in advanced vs. waiting until the day-of) and helping us troubleshoot (even when it isn't their issue). Highly recommend!
Thank you so much. We are happy to know that you are able to seamlessly handle the shipping for 1000s of packages in a month with the the app and are able to generate labels in advance.