PH Ship Rate & Track for FedEx

**UPDATE JUNE 2 2021 Pluginhive actively worked to help fix the API issues once they were able to finally identified the issue. We are no longer experiencing the issues mentioned below (kept the original issue for documentation purposes). For that reason - I updated the 1 star rating to a 4 star rating. We appreciate the promptness and diligence by Pluginhive on achieving resolution on this topic. ----------------------------------------------------------- This plugin wont always fetch rates from Fedex. Contacted customer support and sent in screenshots of the error showing that there were no rates and that we dont ship to your state.. Their response was that they tested it and got a rate. I explained to them it is happening sporadically, and again provided new screenshots of more customers errors. They responded with that they tested it once and got a rate. At this point we are going to drop their service and find another. We lost a considerable amount of sales from this error and it seems that pluginhive doesn't care. If you are planning to have a high volume ecom store, i would avoid this app.

The best app to deal with FedEx! They are very very professionals and very responsive when we asked them.

This app works perfectly, with no bugs. and the customer service is always there to help. so far so good!

The app is easy to set up, user-friendly and well organized. The support has also been responsive and helpful.

We had some small issues with setup fixed pricing but their support team especially Addina was great about helping us out! Thank you!

Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees! Thank you Anees

Anusha is very helpful to help me set the plugin. The support team is very friendly. It's easy to print the label

a solution that will make your fulfillment & logistics easier! seamless integration and excellent customer support!

Took a bit to get set up, but it's doing exactly what we want now! Great customer service to get set up. Only thing I'd change is the chat button it right over the 'save' button when editing settings.

Exceptional customer service and a huge time saver for label creations with accurate shipping costs!

We recently installed the fedex application for our shopify store, to generate shipping labels through fedex. For the implementation we require PluginHive technical support, the team has been very efficient in advising us for the implementation. 100% recommended this application

This app is amazing. Before I had to import all my orders into my shipping software, but now at the end of the day we have the option to only print fedex orders with just a click of the button, which is a game changer for us!

Perfect service!!!! The information is explained carefully and the treat is excellent. My problem was solved successfully.

Works generally well. Fast and kind support. Since there is no official Fedex app on Shopify, it's the best option I found.

Very useful app and a great support team. It would be nice to have a .csv import solution for selecting which orders do you want fulfilled instead of ticking every single one you want. An option for not automatically fulfilling the orders with their tracking code would also be interesting for us. Printing labels without automatically fulfilling orders so you have 2 different options you can work with.

Just starting to set this app up now but I can tell you their support is great. I have had a couple questions and they've been super fast in responding with accurate and informative answers. Looking forward to using this app in our fulfillment pipeline.

I had a lot of technical issues with integrating the app with my Fedex account but the team were really great and went above and beyond to help me fix everything. Very speedy responses from customers services reps. I look forward to using this app print my labels.

The app has been working well, and they are very responsive to questions. One helpful hint we found is that you can set up returns even to Shopify locations that are deactivated.

It takes quite a bit of set up and is not straight forward. We needed additional support to set it up to meet our needs. Also, the FedEx credentials and authentication did not work at first. The support team however was very helpful.

Fantastic customer support and all around an A+ app! The calculated rates are EXACTLY the same as generated from our FedEx Ship Manager account (down to the penny), and dimensional weight calculation is SPOT ON. Highly recommend for anyone using FedEx to ship!