Rating

5.0

feedback

21

Reviews

chart

#2,575

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    0%
  • Less than a day
    0%
  • Less than a month
    10%
  • Less than a year
    86%
  • More than a year
    0%

Reviews Summary

The reviews for the Fero app are overwhelmingly positive, with users praising the team's responsiveness, knowledge, and the depth of analysis provided. Customers appreciate the valuable insights into checkout behaviors, which have helped them make data-driven decisions to improve their checkout performance and increase revenue. The platform is described as easy to use, boosting conversions, and offering a fantastic dashboard for analysis. Users also highlight the team's support and effectiveness in guiding them through making changes based on the insights gained from the app. Overall, Fero is highly recommended for gaining a deeper understanding of customer behavior and improving marketing efforts.

Highlights

Positive feedback on team responsiveness and knowledge
Valuable insights into checkout behaviors and data-driven decisions
Easy-to-use platform with a fantastic dashboard for analysis
Effective support and guidance in making changes based on insights
Highly recommended for understanding customer behavior and improving marketing efforts

Rating Breakdown

  • 5
    100% (21 ratings)
  • 4
    0% (0 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    0% (0 ratings)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

March 11, 2025

We've been using fero for a month now and it has been very insightful for our checkout process. The depth of analysis it provides for the checkout stage which is hard to track has given us actionable insights into customer behavior and conversion barriers. The dashboard is easy to navigate and the team at Fero have been incredibly responsive. Their expertise has help us make data-driven decisions to improve customer checkout experience.

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

March 7, 2025

We are at the start of our journey with Fero, and so far, the service has been wonderful. The team is very responsive and knowledgeable. Gaining more analysis of our customers checkout behaviours is allowing us to be more strategic in our marketing planning, and re-evaluate our path to checkout too.

Using app

21 days

Total reviews

9

Average rating

4.8

5 / 5 Share

March 4, 2025

We have just had our first month of data and analysis with FERO but have been so impressed already. The depth of analysis is so impressive. Chris and Rodrigo not only undertake the analysis but communicate it so clearly and effectively for what it entails for us, especially in an area where we otherwise struggle to analyse shopper's behaviours and what their barriers to purchasing may be. We are excited to collect even more data so we can have greater analysis and have actionable insights to help improve our checkout performance.

Using app

About 1 month

Total reviews

4

Average rating

5.0

5 / 5 Share

March 1, 2025

Great App and great team to work with!! They are always willing to make things work. The dashboard and information presented are really good and very valuable for the business!!

Store

Pitod

Using app

3 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Feb. 28, 2025

We've been working with Chris and Rodrigo for about a month now, and I can highly recommend them! The guys have delivered what they promised theri platform has shed new light on our approach, helping us fine-tune how we engage with our checkout audience in the future!

Using app

29 days

Total reviews

10

Average rating

3.9

All reviews

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