Rating

4.9

feedback

348

Reviews

chart

#370

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    33%
  • Less than a year
    49%
  • More than a year
    6%

Reviews Summary

The reviews for the Filemonk Shopify App are overwhelmingly positive, with users praising its ease of use, quick setup, and excellent customer service. Many users highlighted the helpfulness of the support team, mentioning specific representatives like Hasan, Vishu, Nagaraj, and Shashi who provided quick solutions to their issues. Customers appreciated the app's functionality in delivering digital products seamlessly and efficiently, with features like automatic delivery upon purchase and easy setup for downloads. The bulk upload feature was also mentioned as a helpful tool for managing multiple files. Overall, users found Filemonk to be a reliable and essential app for selling digital products on Shopify.

Highlights

Positive customer service experience and quick issue resolution
Ease of use and quick setup
Efficient delivery of digital products
Bulk upload feature for managing multiple files
Reliability and essentiality for selling digital products

Rating Breakdown

  • 5
    93% (322 ratings)
  • 4
    3% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (316)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Feb. 11, 2026

Large file size limit than other popular digital download apps on Shopify. Great customer service - real person, quick responses.

Using app

--

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 7, 2026

Hassan did a great job with my issue. Great response time and very kind.

Using app

2 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 6, 2026

Love this app! I sell digital templates and my customers instantly get their download after purchase. The free version comes with 50 emails per month which is perfect for my small business! Support is fast as well.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

Such an easy and fuss-free app to use. Thank you!

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Feb. 3, 2026

The support team is very responsive, and I've been pleased with the service.

Using app

11 months

Total reviews

1

Average rating

5.0

All reviews

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