Rating

4.9

feedback

314

Reviews

chart

#340

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    8%
  • Less than a month
    35%
  • Less than a year
    50%
  • More than a year
    6%

Reviews Summary

The reviews for the Filemonk Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, quick support, and seamless functionality. Many users highlighted the quick resolution of issues by the support team, particularly mentioning specific support agents like Nagaraj, Hassan, and Shashi for their helpfulness and professionalism. Customers appreciated the app's ability to handle digital product sales efficiently and smoothly, with no reported issues with downloads or setup. The support team's responsiveness and dedication to solving technical problems were consistently mentioned as a standout feature of the app.

Highlights

Positive reviews highlighting ease of use, excellent customer service, and quick support
Efficient handling of digital product sales with seamless functionality
Praise for specific support agents like Nagaraj, Hassan, and Shashi for their helpfulness and professionalism
Consistent mention of the support team's responsiveness and dedication to solving technical problems

Rating Breakdown

  • 5
    95% (297 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (292)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Dec. 31, 2025

Great app

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 19, 2025

Quick support, real human help, issue resolved fast Had an email spam flag blocking orders and they fixed it immediately Super smooth experience

Using app

5 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2025

Super easy to use and has everything you need to sell digital products quickly and efficiently

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 15, 2025

Very easy set up and no issues with digital downloads! Finally found an app that works flawlessly!

Using app

11 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 11, 2025

Nagaraj was so wonderful. He found what the issues was straight away and fixed it for me. I am very very impressed by the customer service and this experience will make me continue to choose Filemonk I am so happy!

Using app

9 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for the kind review! I'm really glad I could quickly identify the issue and help you get the domain setup sorted. It means a lot to hear this experience makes you confident in choosing Filemonk. We’re always here to help! Nagaraj | Technical Support Specialist

All reviews

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