Rating

4.9

feedback

342

Reviews

chart

#358

Shopify

Reviews Over Time

App Ranking

Time spent using app

  • Less than an hour
    2%
  • Less than a day
    7%
  • Less than a month
    34%
  • Less than a year
    47%
  • More than a year
    6%

Reviews Summary

The reviews for the Filemonk Shopify App are overwhelmingly positive, with users praising the app for its ease of use, excellent customer service, quick support, and seamless functionality. Many users highlighted the quick resolution of issues by the support team, particularly mentioning specific support agents like Nagaraj, Hassan, and Shashi for their helpfulness and professionalism. Customers appreciated the app's ability to handle digital product sales efficiently and smoothly, with no reported issues with downloads or setup. The support team's responsiveness and dedication to solving technical problems were consistently mentioned as a standout feature of the app.

Highlights

Positive reviews highlighting ease of use, excellent customer service, and quick support
Efficient handling of digital product sales with seamless functionality
Praise for specific support agents like Nagaraj, Hassan, and Shashi for their helpfulness and professionalism
Consistent mention of the support team's responsiveness and dedication to solving technical problems

Rating Breakdown

  • 5
    92% (313 ratings)
  • 4
    4% (12 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (2 ratings)

Reviews with Text

  • 93% (307)
Review RSS Feed Review RSS Feed

All reviews

5 / 5 Share

Jan. 19, 2026

Easy and effective. Thank you

Using app

21 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 18, 2026

hasan gave best customer service

Using app

About 21 hours

Total reviews

4

Average rating

5.0

5 / 5 Share

Jan. 17, 2026

Hasaan was very helpful and he was able to quickly fix the problem.

Using app

About 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 16, 2026

Tried a bunch of other file-delivery apps and they're all too convoluted, nonsensical, confusing or generally bloated with stuff. Filemonk installed in 2 minutes, emails was easy to setup, integration into store flawless (and didn't mess with my very complicated theme). Emails are already sending out with customers deliveries as I type this review. Use this one. It is *the* one.

Using app

44 minutes

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 14, 2026

Snelle en goede service! goede communicatie

Using app

2 months

Total reviews

1

Average rating

5.0

All reviews

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