Digital Downloads ‑ Filemonk
Sell digital downloads & digital products on Shopify
Rating
4.9
feedback
374
chart
#2,400
Reviews Over Time
App Ranking
Time spent using app
-
Less than an hour
2%
-
Less than a day
6%
-
Less than a month
27%
-
Less than a year
57%
-
More than a year
6%
Reviews Summary
Filemonk is highly praised by users for its ease of use, efficient digital file delivery, and exceptional customer support. Users appreciate the simplicity of setting up the app and the quick responses from the support team. The app is described as a game-changer for selling digital products, with features like easy customization, reliable delivery, and seamless integration with Shopify. However, some users mentioned minor issues like language settings for international users and manual order fulfillment. Overall, Filemonk is recommended for its reliability, user-friendliness, and excellent customer service.
Highlights
Rating Breakdown
Review RSS Feed
All reviews
Nov. 21, 2024
So far, I've had a great experience with the app. Easy and intuitive to set up. When I had a (very small) issue, customer service (Sandesh) responded quickly and resolved it within hours. I'll come back to update my review once I've had more time using it.
Thanks a ton for writing a review! Super appreciate the kind words and we'd love to see an updated review after all the new changes coming to the app in December :) -- Sandesh / CEO
Nov. 19, 2024
App is amazing and tech support is the best I've received from any apps on the Shopify store. These guys are on the ball, patient, and extremely helpful. I had a few user error snags and it took minuites to figure out. Now the app is running smoothly and my customer are happy!
Nov. 19, 2024
Nagaraj was my agent and was helpful to me. They have extra help for new businesses that offers extra space usage. Can't wait to use it!
Nov. 18, 2024
I appreciate the quick response time by all members of the team that I have been in communications with. Though I am navigating grounds i have never explored, the team at filemonk provides security and assurance
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