Digital Downloads ‑ Filemonk

April 23, 2025

Top Kundenservice!

April 20, 2025

Digital Downloads is the perfect solution for selling Digital products online and the customer service is 10/10, I would highly recommend.

April 20, 2025

This is a GREAT download app! I started on Shopify using Shopify's Digital Downloads app, but then they stopped updating it and had to search for an alternative. We used Big Digital Downloads, but found most of my customers emails were being filtered, it was hard to resend download links, and then the links began getting blocked as spam. Very annoying! I reached out to Filemonk to check that they used another system for managing the links and getting the downloads to customers. Very impressed, very easy installation and now when a customer doesn't have a download, I can easily copy and paste the tracking link within the order - OMG! SO EASY! - so I don't have to go hunting through the app to find stuff. It's all right there in the customers original order. The only thing that I'd love to see improved is a way to see a product and list of all of its variants with the file name next to them all on one screen. This would allow me to double check on products that have 12+ variants that I've selected the correct file to go with each variant properly. I found it a little clunky at first when working within that type of product. Overall, I'm absolutely delighted with this app and wish I'd switched to it years ago. Thank you for making a great product!

April 17, 2025

Really glad to have found Filemonk. It's very easy to use and it's very helpful having the option to provide our customers with a Digital version of the products they choose. I have always received quick help when I message the team with questions.

April 11, 2025

Simple design, good technology, very responsive support. It does exactly what it says.

April 7, 2025

I have no tech skills and it seems to be working very well.

April 5, 2025

Had a great experience with Shashi who helped answer my queries!

April 3, 2025

Super happy I found this app, it's been a great way to easily add digital products. Easy to use and set up as a beginner. A lot is customizable, even with the basic plan.

April 3, 2025

Awesome app!

April 3, 2025

Anaam was extremely helpful. I highly recommend this for anyone wanting to sell an e-book on their website. Customer service has been nothing but helpful!

March 26, 2025

Very quick to respond. Helped twice in the space of a few minutes. Easy directions given. Would recommend.

March 24, 2025

Their customer service is amazing!! I really enjoy working with them. I had a couple of CSS issues and they took care of it super quick. Thank you again for your support!! I look forward to what you guys can do!

March 19, 2025

Loving Filemonk! Works perfectly for my video downloads and will use it for other content in the months ahead. Thank you!

March 17, 2025

March 17, 2025

Muito útil e o atendimento é ótimo!!

March 15, 2025

Easy to use, good interface, live chat customer service is very helpful.

March 8, 2025

Great app. If you ever have questions they have great customer service and will help you resolve quickly.

March 6, 2025

Easy to install and modify. Does exactly what you want it to do.

March 5, 2025

March 1, 2025

So far so good, it works perfectly and easy to use. when I needed to reach out for customer support I talked to Vishu who was able to answer all my questions in a very polite way and helped me resolve my problem within minutes. I would definitely recommend it to others who needs a software for their digital products.