Digital Downloads ‑ Filemonk
The FileMonk Shopify App has received overwhelmingly positive reviews from users. Customers praise the app for its ease of use, reliability, and excellent customer service. Many users highlight the quick response times of the support team and the effectiveness of resolving issues promptly. The app is commended for its seamless integration with Shopify stores, making digital product delivery smooth and efficient. Users appreciate the simplicity of the app's interface and the convenience it offers for selling digital products. Some reviewers also mention the affordability of the app and the value it provides for small businesses.
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Nice easy to use app that consistently delivers audio files to my customers. I like that I'm able to customize the emails. Very easy to create digital products and link to store products. Working exactly how I need it to.
No i didnt wake Hassan, he wasnt dreaming after all, spot on, 3 cheers
Absolutely phenomenal. Support too, fixed all of my problems!
Once you sign up there is no way to cancel.
Hi there, Anaam here, Head of Merchant Success at Filemonk. Thank you for your feedback, and I'm sorry you had trouble finding the cancellation option. I wanted to reassure you that Filemonk does not block merchants from cancelling a trial or a paid subscription. You can cancel your subscription, downgrade to our free plan, or uninstall the app at any time. I also saw that you reached out to our support team, and we shared the steps to cancel your trial. I'm glad we were able to help get that resolved, and I can confirm that your trial was successfully cancelled, so no charges were applied. We're a small team that genuinely cares about our merchants and works hard every day to build a product people can trust while providing fast, helpful support. Thank you for giving Filemonk a try, and I wish you all the very best with your store. I also noticed you're still using the app, so if you need any help getting everything set up, we're always happy to help. -- Anaam / Head of Merchant Success
Excellente application et service à la clientèle super efficace, je recommande!
Thank you for the 5 stars! Reviews like this keep us going. We're committed to making Filemonk the best on Shopify, and feedback like yours tells us we're on the right track. Always here if you need us! Regards Arnab
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