All reviews

Rating Breakdown

  • 5
    96% (51 ratings)
  • 4
    2% (1 ratings)
  • 3
    0% (0 ratings)
  • 2
    0% (0 ratings)
  • 1
    2% (1 ratings)
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5 / 5 Share

May 8, 2024

Finaloop is absolutely fantastic. After struggling with Xero + A2X and going through multiple bookkeepers that clearly didn't understand ecommerce, inventory, or accrual accounting, Finaloop was such a breath of fresh air. I can't recommend them enough.

Using app

About 1 year

Total reviews

5

Average rating

5.0

5 / 5 Share

May 8, 2024

We looked through many accounting software options. Legacy companies are all insanely expensive not built with an e-commerce first approach. Finaloop has all of the features of the most expensive platforms and more using their AI tech for a fraction of the price. Customer service and account managers are responsive in a timely manner and always resolve any questions or issues we have. Highly recommend.

Using app

About 1 year

Total reviews

14

Average rating

5.0

5 / 5 Share

April 24, 2024

perfect support, fast and friendly

Using app

About 2 months

Total reviews

14

Average rating

4.9

5 / 5 Share

April 20, 2024

I 100 percent find Finaloop as my hero! I haven’t been able to subscribe yet because I need 1/1/23 and on but I did the free trial and support was amazing through it. It matched my Shopify 100 percent almost and I could’ve helped make it match all the way. I look forward to coming to them when I get my books done and 2023 taxes filed. However I won’t if I have to keep learning all this on my own and I get it to match on my own. I have been a sole proprietor LLC since 2021. I am one person, I make profit of 8-10k a year and since March of 2024 bc of my books being a mess after a cpa who wasn’t familiar with commerce or Shopify got me for over a year now I have no books. I’m determined to learn this on my own since I’ve invested 80 perfect of my shop income to learn it since March 1 and thrown over $100 in integration apps since then. I never paid Finaloop a dime and they not only keep me from paying for qb but they lay it out and ask questions when not sure via your tasks. 30 for qb online or 65 for them who handles 3rd party payouts and literally all of it for $65 and don’t require qb to send it too! They even gave me a deal for catch up from 750 to 500. They are great

Using app

2 months

Total reviews

2

Average rating

5.0

1 / 5 Share

April 14, 2024

I don't care about the app - I just care about my books being handled accurately while I run my business. They seem to be unable to handle AR on orders received through Shopify. If you process orders (wholesale especially) that are paid later through stripe, check, anything that isn't shopify payment processing, they are unable to handle it. It's almost as though they haven't seen the situation before where balances move out of AR once they're paid. I've been working with support for over a month trying to get this clean for 2023 taxes - well after I paid for the full "cleanup" to move onto their system - and the numbers are still way off. The kicker is that I keep getting messages from their support about things I need to do manually in order to classify and clear transactions. If I wanted to do my own bookkeeping, I would do it on QB for less. As for "real time" advertised, the following quote is the text that's been on my year-end closing page for quite some time. How does this meet the hands-off, real-time ecommerce accounting service that's advertised? "Our team will review the inputs. The process takes up to 2-4 weeks after all data is provided, but it can sometimes take as little as a few days. We will update you if additional info is required."

Using app

4 months

Total reviews

1

Average rating

1.0

5 / 5 Share

March 27, 2024

I am updating my review. Out of frustration on my last review, which was not really the issue on Finaloop but with my banks. Finaloop has gone above and beyond to rectify this for me. I really love the interface and overall seamless integration. They have the best customer support and are there to help. Thank you again Finaloop team.

Using app

10 months

Total reviews

7

Average rating

4.4

5 / 5 Share

Feb. 23, 2024

Truly amazing! I don't review much and will sound like a fanboy here because I am. I want to help these guys all I can because they are great. Finaloop is MADE FOR ECOMMERCE. Not only is Finaloop a very well designed app with an intuitive, deceptively simple UI that makes it a breeze to use, it's also a FULL FLEDGED bookkeeping and accounting system that replaces QuickBooks, Xero, etc.! We've been looking for a QBO alternative for years - Finaloop is not only an alternative - it is FAR SUPERIOR. And that's not all! Finaloop is a real accounting firm so they can literally become your accounting department and even do your (US business) taxes! Your books are monitored by a full staff of human accountants that are always there to help! Finaloop has revolutionized our bookkeeping/accounting by removing all the stress, reducing bookkeeping time to a few minutes a month (!!) and providing reports that we can trust. No more reconciling bank, CC, PayPal statements EVER - Finaloop does it all in real time. Finaloop processes raw data by read-only access to the original sources so the numbers are 100% accurate. AP and payroll are effortless with Settle and Gusto integrations. Many more integrations are available. They're also developing an inventory module that will be amazing.

Using app

3 months

Total reviews

10

Average rating

5.0

5 / 5 Share

Oct. 25, 2023

Platform is so easy to use, all my reports are at my fingertips. Anytime, anywhere, 24/7. Whenever I have a problem, the customer service team fixes it SO fast. One of the best customer support teams I've had the pleasure of working with. If you're considering it, dive right in. Hands down the best financial app I've used, and is WAY easier to use and WAY less hectic than quickbooks

Store

Vayose

Using app

2 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Oct. 3, 2023

To say I was frustrated with Quickbooks was an understatement. All of the things that old horse was terrible at — syncing with Shopify, Amazon, Faire and Chase— Finaloop does with ease. Because it's built for a modern e-commerce stack, it has allowed me to reduce my monthly bookkeeping costs by $400/month. I was skeptical of the service before I started, but their team is very responsive and helpful! I wish I'd started this years ago.

Using app

About 1 month

Total reviews

3

Average rating

4.3

5 / 5 Share

July 27, 2023

Great accounting software for ecom and shopify. Highly recommend if you want accurate books without the manual work.

Using app

21 days

Total reviews

10

Average rating

5.0

5 / 5 Share

June 15, 2023

I have been a mired mess of numbers since I launched my shop. I HATED Quickbooks. I thought capturing and categorizing was all I needed to do. But no, there was more manual stuff like reconciling bank statements and spreadsheets from Amazon, Etsy, Shopify and other sites for the accountant. By year 6, my books gave my accountant a headache because I had grown, sold more items that were not tracked in QB, (why didn't Shopify and QB sync?) my books were just impossible because I hadn't fixed it from the first year. I'm a solopreneur who is a creative - so this admin stuff is a drag to me, but I know it's gotta get done. Frustrated, I searched for a plug in. I knew Shopify had 3rd party partners and that's when I saw the reviews for FINALOOP. It was cheaper than QB and there was a 14 day trial period. I connected my accounts and selling platforms, and the AI categorized recognizable entries! The unclear entries I had to enter, but then the AI knows how to handle it for the next sync. OMG, I wish I had found Finaloop sooner!!! If you're not sure about Finaloop, don't hesitate. The team is super responsive and eager to help!

Using app

16 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 5, 2023

Wow just wow! This tool saves hoursssss of work and more importantly, its real-time COGS feature makes it a must-have for any ecom operator. It's actually the best and most important tool next to triple whale and Shopify. It's also cheaper than having a bookkeeper. It's actual real-time financials in an ecom biz... which is all but nonexistent except with this tool. Don't walk run to switching from QBO or whatever you are using. Your bookkeeper will tell you 'they are not sure if you should' but they are wrong. Switch switch switch switch!!! The team is awesome and so attentive. You get answers to questions in hours or 24 hours max.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 17, 2023

Finaloop has provided a HUGE improvement to our bookkeping process and visibility to detailed P&L information across all channels. Saves us time and money from previous needs for a bookkeeper, spreadsheets and lots of manual analysis. Their team is fantastic and helped get us up and running and synced up in no time. I have no regrets and will not miss QuickBooks at all! Thanks and keep up the great work.

Using app

7 months

Total reviews

12

Average rating

5.0

5 / 5 Share

May 17, 2023

Finaloop has been one of the best investments we've made in our financial tech stack. It easily connects with all of our banks, credit cards, Shopify and Amazon accounts and takes the guesswork out of bookkeeping. It's been a huge relief knowing that we are finally using a system that understands eCommerce finance. I'd give this app 10 stars if I could :)

Using app

4 months

Total reviews

5

Average rating

4.2

5 / 5 Share

May 16, 2023

I wish I found Finaloop earlier so that I would not have to waste time/money on QBO. This App is designed for e-commerce, the integration with other e-Commerse platforms like Amazon, Shopify, is phenomenal. The backend accountants are also very responsive. Although there is time zone difference(they are mostly in Israel I believe) , they reply to me as soon as they get my message (which I usually get first thing the next day if it’s in the afternoon). Highly recommend to someone who is looking for eCommerce Accounting solutions.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 16, 2023

Best accounting software there is. If you have any sort of physical inventory, using Finaloop is a must!!

Store

Malla

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2023

Finaloop is easy to use and has all the features to keep our business finances organized. The support team was always quick to respond and incredibly helpful. Eli and Thomas, in particular, went above and beyond to make sure that we had everything we needed and were always available to answer any questions we had. Thanks to the great customer service and support team, we were able to get our finances in order and file our taxes with ease. Overall, we highly recommend Finaloop to anyone looking for a powerful and easy-to-use bookkeeping solution.

Using app

7 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 2, 2023

The best investment you can make in your finance stack. No more waiting for an outsourced team member to take days/weeks to close your books. Real-time numbers. Real-time updates. Real-time close. As an operator, you move fast. Your numbers and finances should move at that same speed.

Store

Huron

Using app

4 months

Total reviews

10

Average rating

5.0

5 / 5 Share

May 2, 2023

WORTH IT. I wasted so much time and money trying to figure out Quickbooks and was so frustrated by how overcomplicated it was. All it took was one minute poking around Finaloop and I realized: it's not me, it's Quickbooks. Finaloop is SO MUCH EASIER to use, super accurate, super user-friendly, and designed for ecomm. Sure, it's more expensive, but the cost of your time--and not having an accurate picture of your finances--is much more costly.

Store

Sunnie

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

May 2, 2023

Every brand should be using Finaloop. The real-time data and seamless bookkeeping they provide make being able to make operating your business, and accurate financial decisions much easier. The sooner you start using it, the better.

Store

Clutch

Using app

4 months

Total reviews

14

Average rating

4.9