Findify Search & Merchandise
Personalize the product experience in search & merchandising
Rating
4.6
feedback
241
chart
#4,072
All reviews
Rating Breakdown
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April 6, 2024
Suddenly stopped updating products in the store. Makes me want to question my decision of choosing Findify
March 25, 2022
Findify provides the best customer service hands down. They are very responsive and prioritize all of our requests in a timely manner. We are more than satisfied with this app.
Jan. 27, 2022
Very functional app for search and search. The team is highly responsive with both on-boarding and ongoing support.
Thank you for taking your time to write a lovely review! And don’t hesitate to get in touch if you need any additional support, we will be happy to help! Best regards, Catherine
Nov. 15, 2021
Love this all in one merchandising solution, great search functions, automated category listing merch based on metafields rules, product recommenders.
Thanks for the great review and for taking the time to share your experience! Please let us know if there’s anything else we could help you with in the future. And feel free to check our blog on https://www.findify.io/product-updates.html for more product updates. Kind regards, Catherine
Feb. 6, 2020
Findify has helped our store's search function tremendously. Their team is super easy to work with, responsive, and insightful. Their tool is constantly improving and updating to fit our store's needs.
Thanks for the fantastic review! We really appreciate you taking the time to let us know about your Findify experience. I will pass your kind words on to the team as I’m sure they will be delighted to hear them. It’s also great to hear how happy you are with your new search function. This is our most popular feature, actually, and as it is customizable we always love to see the end product, after our team has tweaked it to suit the merchant. Yours does indeed look great! If there’s anything else we can help you with, please don’t hesitate to let us know. We have a chatbot function on our website www.findify.io, and we also offer support via email, on [email protected]. Kind regards, Kelly
Feb. 4, 2020
We love this app, a great search functionality tool. The team at Findify have been very supportive and responsive (not to mention patient). Highly recommended.
Thanks for the feedback! Super happy to hear you love our solutions and that you’re a fan of the Personalized Search. It was a pleasure to work on this project with you. Please let us know if there’s anything else we can do for you in the future. Would be happy to help. In the meantime, feel free to check out our blog on www.findify.io to keep up-to-date on our latest developments. Kind regards, Kelly
May 28, 2019
$499 a month? not even close to worth it, what on earth are you doing? No one can afford that for seach app.
Thank you for your feedback. We are sorry that you didn’t have the chance to experience the benefits of our service. Search is only one component of the package, also covering smart collections, recommendations & content search. The greatest value lays in powering the full product display through our AI algorithm to create a fully personalized product experience. Findify is mainly used by Shopify PLUS merchants but there are also multiple Shopify Core merchants who seen great return on this investment. If you would like to speak more or book a demo, don’t hesitate to reach out to our team through Yourfriends[at]Findify.io Kind regards, Dennis
April 13, 2019
I uninstalled this app, and noted that I wanted all of their code deleted from my shopify store, but they DON'T delete their code that was initially installed upon installation of this app. But, they do have the time to set up an automated email to send to you upon uninstallation that tries to get you back as a customer. That's not how a good business should be run.
We are sorry to see you leave the Findify community. Please note once the Findify app is uninstalled, we cannot remove applicable code as we no longer have access to the store. Please check this article on the Findify public library https://developers.findify.io/docs/integrations-shopify-remove-code for step-by-step instructions on how to complete this task. In addition, you are welcome to contact our support team if further assistance is required or to discuss your experience further. We would be happy to speak! Reach us easily through Yourfriends[at]Findify.io Kind regards, Alice
March 25, 2019
Can’t believe how much the price of this app has increased... with little to no improvements. Seems like another Yotpo in the making. There are great alternatives out there that do just about the same thing. I uninstalled the app since we were no longer using it and still got billed for another month. Contacted them as SOON as it billed us to let them know it did not cancel even though the app was removed and requested a refund. They refused. Poor customer service and this just proves to us how greedy they’ve become... sad to see this.
We would like to apologize for your negative experience. Uninstalling the app doesn’t automatically cancel the subscription to allow installations/uninstallations on multiple themes BUT you have a right to cancel the subscription at any time by simply contacting us at Yourfriends[at]Findify.io. There must been a misunderstanding around your case so don’t hesitate to reach us if there would be any outstanding questions. We are continuously investing in perfecting existing and new personalization functionalities to continue increasing your conversion and based on that adding new plans. All existing clients have however been given the option to continue using what they signed up for. Kind regards, Dennis
Feb. 5, 2019
Full of glitches, HORRIBLE / unresponsive support. Pass this one by and find another search app to save yourself the headache.
We are sorry to hear about your bad experience. We have had over 1800 happy merchants (seen here with over 200 five-star-reviews). The integration process is very straightforward but in some cases there might be specific conditions that require customizations. We have a team fully dedicated to supporting integration/customizations that would be happy to help you. We’ve built Findify to be fully adaptable in terms of both functions & design so don’t hesitate to get in contact through Yourfriends[at]Findify.io Kind regards, Dennis
Dec. 27, 2018
App functionality (for both search and collection page) is great, and the support is flat-out excellent. Can't say enough good things about Seva and team. Thanks guys! https://www.dopeboo.com
Thank you very much for your feedback. It has been been passed on to Seva & his Team. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Dec. 25, 2018
Wow! Where has this app been all my Shopify life? This is really a premium app! It makes navigating a large store like mine a breeze. And it is FREE depending on usage. It takes a while to download the app, but once it is up and running, it is amazing! This is a MUST HAVE if you have a large inventory! The support is also great. I was able to reach their team on Christmas. How's that for service! I'm really impressed.
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Oct. 3, 2018
Great and fast search/filter app! Vsevolod from support was also very helpful assisting me making some changes in the app.
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Oct. 2, 2018
Very good plugin: extensive, a lot of functionality and features, very customizable and configurable Also very good support - had some issues with integration and they promptly pointed me towards the sources of the issues, 3 times in a row
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Sept. 3, 2018
Difficult to get in contact with the app developer and when you do they don't answer the questions correctly. Now my website lists one price (the correct one) and when people do a search through the "search" feature the pricing is completely different.
I am sorry to hear about this experience. Merchant's success and experience using the Findify app is of utmost importance to us. Please do not hesitate to contact us if further assistance is needed. Kind regards, Alice
Aug. 15, 2018
Had to change some CSS, After i learned how to do it. I realized i need to contact support to get it fixed. Support was VERY fast and VERY helpful. With in 3 hours the issue was resolved. Great search function, might be the most powerful search app.
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Aug. 9, 2018
Really impressive app! It’s cool that they have a free plan to start with. Great for new small businesses just starting out.
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
Dec. 18, 2019
Great app - Been our sites backbone since 2017. We found Findify offers a very speedy set of suggestions and products images based upon just a few letters being typed.
Thank you very much for your feedback. Merchant's success & experience using the Findify app is of utmost importance to us. Happy selling :-) Kind regards, Alice
July 26, 2018
With an ever-growing number of SKUs, Travel Pets relies on Findify, a powerful on-site search tool, to help visitors find exactly what they’re looking for instantly. Findify gives visitors to our site a super fast autocomplete experience and a results page that has the right items. Most of all, it’s fully customizable to integrate seamlessly with our Branding.
July 24, 2018
This is an awesome app. The search box from shopify is really a basic one which is fine but this app here is just awesome. It works so well and how it displayed....very nice. The intergration is super easy....actually too easy. You gotta do nothing just add it to your app collection and it does the rest. I can highly recommend this app to everyone. The support team is also very friendly and fast. You gotta try it to expierence this app how good it is.