Firepush ‑ SMS & Web Push
Text marketing, push notifications for abandoned cart recovery
Rating
4.8
feedback
789
chart
#3,844
All reviews
Rating Breakdown
April 20, 2016
So far so good. Really great assistance via chat while you're setting up as well. I must say I LOVE that.
April 6, 2016
I have been using firepush for a while. What I love about it is that it's easy to setup and the user experience looks just great. The support team is friendly and replies very quickly.
Dec. 28, 2016
Easy to set-up. great service and support. Helpful and great tool to bring traffic back to my store. thanks a lot.
April 5, 2016
From what I have seen so far this looks like a ground breaker. I'm looking forward to seeing the results. Keep up the good work.
March 6, 2016
Very handy app if you want to keep your customers informed and engaged after their visit. Setup is clear and straightforward.
March 12, 2016
So far a this has been a ready decent app I like that it covers a number of functions in just one app
March 2, 2016
Tom is the man (the CEO). Very humble person. Very supportive. Goes the extra mile in doing everything! I had an issue in regards to the display of FirePush contents on mobile platforms. Tom took charge instantly, and worked with his team to provide a solution within a few hours, implementing new options in the structure of FirePush based on my sole feedback. This is really unusual. I mean how often you see a company or even a single developer to make a major service ammendments based on single customer's recommendation? This is simply WOW! Not only that, but Tom was so nice that he added me to hangout and gave me some free marketing tips. Now this is really an awesome after service treat! FirePush has a potential future once web notifications get supported on all platforms. The technology is still evolving but within a short time this service will become crucial to every business that needs to stay in touch with their clients in real time. Create your account now while the service is still technically free, or request free premium subscription for 6 months. Those guys are really that kind and they need your support to make their service successful. I wish Tom and his team all the best of luck. Zed Sefi United Scentdom of Perfumes
Dec. 31, 2016
I am testing this app and the founder is really helpful and keep email me about how to use Firepush, really thumb up for their great service. hoping the best for more features
Dec. 30, 2016
Final Update: Wow. Just wow. It doesnt seem like this company has ANY professionalism as well. I dont know if some companies just have more respect than others, but my experience with people like Shopry (does the product review add ons) is amazing. A lot of different companies are good here. Then you have this guy Tom. Who is trying to threaten me to leave negative reviews for my store if I update my review with them. Really? Sounds like some people dont know how to act, here is there response when I told them I was coming back to them. https://goo.gl/WjTnJF WOW, all the lies? I have never edited this review, scroll down and everything is either opinion or promised and never received. Again I SPOKE TO THIS person on google hangouts when he first started. Calling a lead/customer a liar is CROSSING over the boundaries. Check out this additional threatening comment https://www.dropbox.com/s/4yxy7pruusuncec/Screenshot%202016-12-28%2015.21.23.jpg?dl=0 and this shows you the style and grace of this company. I will be reporting this company to shopify and I PRAY that they block them. Leave negative reviews for my site? You do realize that if I can SHOW google youre not a customer and your just an irrate person that DOESNT get along with an employee over an online dispute is against there tos. Again, to all people thinking about using them, go somewhere else. Aimtell is the better option (not as user friendly), but WAY more professionalism than this company. Also I will tell you that even by that screenshot they want you to go their competitors. Another Update: The other day we spoke for about an hour via google hangouts to discuss what can be done to be fixing it. I told him everything and told them when they adjusted it and fixed it ill fix my review. They didnt fix it. Why does this not surprise me. If I ran my business with these morals I would be out of business. I dont understanf when people say it cant be coded in a day, look at product reviews add on, they blast things out in less than 5 hours and they speak english very well and get things done NOW. I am sorry but the longer I wait for this app to repair I will keep my low rating up. Well after using these guys for a week I can tell you that they didnt live up to the expectations i thought they would. For the first couple days it seems cool because its so simple because it shows you shipping notifications and what not. I wanted to remove the price drop pop up and even deactivating it it stayed there. Then I messaged them and was told I have to wait when I asked for updates on this. Wait a day, wait a day. Yeah i was tired of hearing that. I am a man of my word, if I say im going to do something ill do it. Keep the other stars up because if you want simple then this is it. There is no way for advanced notificatins (was told this is coming by thursday on friday still wasnt done) and custom campaigns. Both never happened. Thanks anyway. Let me also add the next issue your going to run into is the pop up is NOT configurable in a sense where you can design it for EACH notification. Its all or nothing. This isnt so high maintenance where you have to add events and what not. This is for the important ones. Couple issues with launch, some of the pictures even the ones they use dont actually take up the whole left side of the banner. Also the biggest issue I have is not that simple of one. I am taking away a star just because for their notifications YOU CANT get the javascript or link for notify when available or any of the notifications by default. You have to deal with their cumbersome design (not horrible but not great). Then the next one im taking a star away for cart notifications. For delivery what if we dont have a cart page and its a pop up? They have to go to their account to subscribe to it. Again should have access to put this on whatever page you want to track delivery and shipping.