FlavorCloud – Global Shipping

Feb. 3, 2021

The decision to use FlavorCloud has simplified our checkout process for international customers. The integration is seamless and their customer support is very responsive. Having FlavorCloud to calculate shipping costs and generate customs forms is a no-brainer.

Jan. 27, 2021

Saves $'s and time. Easy to communicate with and problems are solved quickly. Having the duties and taxes prepaid solves a lot of customer complaints when shipping to other countries.

Jan. 22, 2021

FlavorCloud has allowed our small business to be able to serve customers all over the world. Without it and it's streamlined process, I don't think that we would be doing international sales at all. FlavorCloud integrates easily with our shopify site and has accurately calculated the shipping/duties/fees for us for multiple countries. The set up was easy, I was able to get on a quick phone call with them for it. They walked me through setting up HSN codes, destination countries, and all the shipping settings. They even took me through a practice order to show me how to do all the shipping. All of this was easy and took about 30 minutes. And customers LOVE that they can pay the duties upfront. We have had multiple customers tell us how nice it is they don't have to worry about things getting stuck in customs. So in summary, FlavorCloud does a great job and is easy to use, and the customer service is off the charts. Special thanks to Balthasar, he's the best. 10/10, I would highly recommend.

Jan. 7, 2021

I am so glad that I signed up for this app. I can now ship internationally with confidence. Staff is always helpful and courteous. Whenever I had questions or concerns, they were patient and knowledgeable. What a great find. Highly recommend.

Dec. 2, 2020

Setting up the app was seamless. And their support has been awesome. They hold your hand until you are comfortable and then continue to check in to make sure everything it running fine. Best decision I've made getting the FlavorCloud app. International shipping is now a breeze and totally transparent for the customer regarding duties, taxes, and shipping options. Highly recommend.

Nov. 13, 2020

So far so good. Great customer support. Balthazar and crew have been extremely helpful and offer fast, live responses which go a really long way! Great that it integrates well with Shiphero fulfillment t.

Nov. 9, 2020

Makes international shipping so easy. No more lost shipments. Thanks so much for an easy-to-use app that helps our customers get their products fast and cost effectively.

Nov. 9, 2020

Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!

Oct. 26, 2020

App is very streamlined and easy to use, best part is definitely the rates they're able to provide. Because of FlavorCloud, I've been able to expand my store worldwide at an affordable price point to my customers. Balthasar makes sure to explain everything thoroughly, offering a 1 on 1 tutorial to begin and his email to reach out should you need any help. He also checks in on you periodically to make sure everything is running smoothly! No complaints and I can honestly say the service is just as great as their customer service!

Oct. 15, 2020

This is by far the best APP I've used to help me with international shipping. Being able to collect duties upfront as well as great pricing on shipping for my customers saves me so much time. Thanks to Flavor Cloud I am now selling in places I never thought I would. Their customer service is awesome too. I highly recommend giving them a try.

Oct. 9, 2020

One of the best Shopify store integrations we have added to date and this is not an exaggeration. The support is top-notch and thorough with onboarding, upkeep, and operational support. They truly care about what they do, who they serve, how and why they are doing it. Very simple interface that seamlessly integrates with our store and provides our international customers an easy and transparent checkout experience. Shipping int'l e-comm was such a long and manual process before but Flavorcloud has changed the game. We cannot be any happier with their service and feedback we are getting from our beloved international customers.

Oct. 7, 2020

Great app, this app has help us a lot with our international shipping. They have great customer service and we are now shipping to markets around the world that we didn't ship to before,

Oct. 2, 2020

The Flavorcloud team always goes above and beyond to help with my business. International shipping is usually such a headache for a small business, but the Flavorcloud app integrates easily into checkout (I love that customers can pay for customs and duties up front so there are no surprises upon delivery) and makes shipping orders very easy. If there are any hiccups, the Flavorcloud team is very responsive and works quickly to resolve the issue.

Sept. 22, 2020

I can't say enough good things about this app, and the team behind it! I had been shipping internationally for 4 years, though ran into so many issues with carrier rates and duties collection I had stopped international business altogether. After speaking with a few different services, it was clear that FlavorCloud offered the most complete product, with the best pricing model. Having worked with them for a while know I can also say they have a best in class support team. My international business has never been more streamlined and booming, and everyone I recommend the services to sees the same results. Bravo!

Sept. 18, 2020

The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.

Sept. 18, 2020

FlavorCloud is absolutely amazing. We've been waiting for a service like this--and can't speak more highly of them. A+++

Feb. 26, 2021

Over time I've been having more and more problems with this app. It has bugs very often, and doesn't seem to work with wholesale orders that use discounted prices.

Sept. 16, 2020

We are very pleased to have implemented FlavourCloud to our store. As our international orders increase - we know we're making it as seamless as possible for our customers. Excellent customer support also makes it a no brainer! Thank you FlavourCloud

Aug. 19, 2020

Flavorcloud has been a great solution for our company to offer DDP shipping. The checkout experience is seamless for customers, and it is easy to expand our shipping options to additional countries. We did have a couple of technical challenges with printing out of the gate, but the FC team is incredibly responsive and works quickly to solve any issues and answer any customer-related questions. In the few months we have been using the app, they have also made some tracking updates that have greatly improved the customer experience. Very happy!

July 30, 2020

I have been using FlavorCloud for one month now with a pretty substantial amount of international business. They have transformed our international shipping process and eliminated all of the headaches. We feel so good about being upfront with our customers re: duties/taxes and allowing them to pay all of the fees associated with their purchase at checkout. FlavorCloud customer support team is some of the best I've ever encountered and quickly answer any questions about customs, duties, HS codes, and lost packages (which are few). I fee like they are part of the team. If you have any international business, partnering with FlavorCloud is absolutely worth it. One of the best business decisions we have made thus far.