FlavorCloud – AI Cross‑Border
All reviews
Makes international shipping so easy. No more lost shipments. Thanks so much for an easy-to-use app that helps our customers get their products fast and cost effectively.
Great app! Totally changed our Shopify store to include international taxes, duties, etc to be purchased by the customer at checkout. No more surprises for our customers when they get their product. Plus, they discounted the Int. Shipping fees! On top of that, Customer service is top notch! (Balthasar is the best!). Go global with confidence!
App is very streamlined and easy to use, best part is definitely the rates they're able to provide. Because of FlavorCloud, I've been able to expand my store worldwide at an affordable price point to my customers. Balthasar makes sure to explain everything thoroughly, offering a 1 on 1 tutorial to begin and his email to reach out should you need any help. He also checks in on you periodically to make sure everything is running smoothly! No complaints and I can honestly say the service is just as great as their customer service!
This is by far the best APP I've used to help me with international shipping. Being able to collect duties upfront as well as great pricing on shipping for my customers saves me so much time. Thanks to Flavor Cloud I am now selling in places I never thought I would. Their customer service is awesome too. I highly recommend giving them a try.
One of the best Shopify store integrations we have added to date and this is not an exaggeration. The support is top-notch and thorough with onboarding, upkeep, and operational support. They truly care about what they do, who they serve, how and why they are doing it. Very simple interface that seamlessly integrates with our store and provides our international customers an easy and transparent checkout experience. Shipping int'l e-comm was such a long and manual process before but Flavorcloud has changed the game. We cannot be any happier with their service and feedback we are getting from our beloved international customers.
Great app, this app has help us a lot with our international shipping. They have great customer service and we are now shipping to markets around the world that we didn't ship to before,
The Flavorcloud team always goes above and beyond to help with my business. International shipping is usually such a headache for a small business, but the Flavorcloud app integrates easily into checkout (I love that customers can pay for customs and duties up front so there are no surprises upon delivery) and makes shipping orders very easy. If there are any hiccups, the Flavorcloud team is very responsive and works quickly to resolve the issue.
The team at FlavorCloud are super responsive to any issues and are very hands-on with their support. Beyond being able to address any problems we've encountered, they are great informational resources about international shipping and logistics in general.
FlavorCloud is absolutely amazing. We've been waiting for a service like this--and can't speak more highly of them. A+++
Over time I've been having more and more problems with this app. It has bugs very often, and doesn't seem to work with wholesale orders that use discounted prices.
We are very pleased to have implemented FlavourCloud to our store. As our international orders increase - we know we're making it as seamless as possible for our customers. Excellent customer support also makes it a no brainer! Thank you FlavourCloud
Flavorcloud has been a great solution for our company to offer DDP shipping. The checkout experience is seamless for customers, and it is easy to expand our shipping options to additional countries. We did have a couple of technical challenges with printing out of the gate, but the FC team is incredibly responsive and works quickly to solve any issues and answer any customer-related questions. In the few months we have been using the app, they have also made some tracking updates that have greatly improved the customer experience. Very happy!
We have only been using FlavorCloud for about 2 months and their customer service is great! Specifically one gentleman who has helped me with any need that has come up - thanks Balthasar! :)
Flavorcloud has made our international shipping SO much easier.. There is no longer any confusion about duties/VAT and the rates are also better. Now that our customers are aware of this simplicity and clear communication our international orders have increased significantly. Biñho Worldwide!!
Love how easy the set up was and how proactive the team is with any questions or concerns I have come across.
This app is insane! I can't believe that I have been able to set up international shipping in my store within 2 weeks after opening. The team was very professional and actually helped with a live setup in my store. My store is currently sold out, but I will give an update when I start fulfilling international orders. If you are looking for international shipping, look no further.
This system is a game changer for us. As our COO, I have used many shipping services and understand how "it all works." To have an app that installs quickly to give real time quotes based on country and service is really great and easy. I would say what it comes down to is cost, and the shipping costs are much lower than our old services. There's 2 services, standard and express and they quote out all of their carriers (post, fedex, ups, dhl, etc) based on the "lanes" and the destination country. Long story short, it's worth installing and trying it out. It's easy to work with and the costs are a game changer. Hope that helps
Amazing! FlavorCloud makes shipping internationally a breeze. Balthasar and team are incredibly responsive, can help integrate with most any 3PL, and are awesome partners who are always there to help. If you need to ship internationally, use FlavorCloud
I would highly recommend flavor cloud for international check out. The app was super simple to integrate and the company provided excellent support by walking us through each step of the way. The technology/platform itself is user friendly. Also, if I ever have any questions their team is on top of it. They respond very quickly and are always super pleasant to work with!
We had been struggling with the complexity of international orders for some time - it was a real problem given that @50% of the business was from outside the US. FlavorCloud was a great solution for us - we were live in 24 hrs and were able to ship orders straight away. The customer experience is very good and creates consumer confidence in the checkout and reduces post shipment Customer Service. The operator interface is intuitive allowing for ease of shipping and the creation of tailored programs & promotions. The economics look good and we are more profitable given the increased conversion, lack of CS and reduced shipping rates (all of which more than offsets the fees, which are on an order basis so no fixed costs). Great app and great team who support us - highly recommended.
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