All reviews

Rating Breakdown

  • 5
    95% (381 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (394)
Review RSS Feed Review RSS Feed

5 / 5 Share

Nov. 24, 2021

The team from Flits has been super helpful and gone beyond the call of duty in my opinion. As a leading publisher of early education material our products spread from print to digital, it's in this digital realm where Flits really stepped up. To support our existing and new customers who may have purchased, or will purchase, downloadable digital assets - music, videos, and windows software, we needed Flits to integrate with a digital download solution, our first choice ended up being a dead-end but Flits did all they could to make it work before we decided to go in another direction. We finally chose the Shopify Digital Download app and flits worked in conjunction with our developers and the team at Shopify to make it so that when customers go to the My Order page - any of their purchases that have digital downloads are accessed directly from that line item. The customer doesn't have to sort through emails or bookmarks to try to find the original download link. It may sound simple - I assure you it's not - and I thank the Flits team for sticking with us to figure it out, not to mention all the other annoying little tweaks that we asked for. Good Job!

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

Wir sind noch in der Anfangsphase und hatten Probleme mit der Darstellung im Theme. Der Support hat sofort und schnell gehandelt und uns individuelle Lösungen geboten! So sollte ein Support aussehen! Vielen Dank! Wir sind gespannt auf die weitere Zusammenarbeit!

Using app

24 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 19, 2021

We are looking to add Flits to our site and been firing lots of request to Ankit and their team, the response has been absoluetly brilliant, we will be going live in a couple of weeks time. If you are looking to improve your customer experience highly recommend Flits.

Using app

24 days

Total reviews

8

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Our customer account area really needed a facelift- but we don't have the budget for custom work. This is where Flits comes in and works so well. Honestly, I had a few integration glitches with other apps and their service was phenomenal. I can't believe how perfectly they worked everything out until it was just right for $5 a month. Great app and great service team! (FYI: My glitch was with sendowl digital downloads appearing for prior orders. They fixed it up, and it works great now!)

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Nov. 17, 2021

Great app. It is very flexible and the customer service is always there to help when you need assistance. Recommended!

Using app

2 months

Total reviews

5

Average rating

5.0

5 / 5 Share

Nov. 9, 2021

Great app to customize your users account interface, very flexible, intuitive and support is great when you need any assistance!

Using app

19 days

Total reviews

3

Average rating

5.0

4 / 5 Share

Nov. 11, 2021

I tried this App and it is not what I am searching. After deinstallation there are loads of entried in liquid left. Slows down my theme and is simply a no go! I have to struggle now with their support to deinstall it completely. Customer Service was very helpful and deleted the code quite fast.

Using app

13 minutes

Total reviews

5

Average rating

4.0

5 / 5 Share

Oct. 25, 2021

Second, I'm using this app. It's easy to customize, quick to respond, and most convenient to use. If there is a problem, they will solve it quickly. There's nothing more I can ask for. Thank you for solving the problem.

Using app

7 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 18, 2021

Great app, provides a nice professional experience for our customers. And their upgraded theme is great, really sleek. They also have great customer service if you ever need any help with changes.

Using app

9 months

Total reviews

9

Average rating

5.0

5 / 5 Share

Oct. 12, 2021

great app, easy to use and great customer support. store credit feature is better then a complex loyalty programs.

Using app

About 2 years

Total reviews

3

Average rating

3.7

5 / 5 Share

Oct. 11, 2021

I am so glad I added this app to my store. It really helped to give it a professional look and more options for my customers. Their support team is very responsive and helpful getting set up and editing code as needed.

Using app

6 days

Total reviews

10

Average rating

3.7

5 / 5 Share

Sept. 28, 2021

Amazing support. Absolutely love what this plugin adds to my clients and visitors. They were very very quick to respond to my custom requests too. Thank you!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Sept. 24, 2021

Really happy with this app. The help support is fast and really effictive. Thanks a lot Flits app, I highly recommend this application.

Using app

Over 2 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Sept. 21, 2021

The application is perfect. The help desk team is extremly efficient, fast, proffessional and friendly. Tey merit 5+ stars. To recomend.

Using app

28 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 20, 2021

Utilizo esta app para mejorar la cuenta de clientes y la verdad que merece la pena. Tuve un problema al cambiar de tema y me lo solucionaron de forma rápida y efectiva, Un muy buen trato.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

We are currently upgrading to shopify 2.0 and have asked for constant help from the support team! We received prompt response and fix. The support team has helped us for some of the theme issue, which they were not supposed to. The customer page is simple but beautiful, exactly the design we are looking for. Zero problem with the integration. Flits also supports Multi language which make it very user-friendly for our global customers. Probably one of the best app for customer account login page!

Using app

7 months

Total reviews

23

Average rating

5.0

5 / 5 Share

Sept. 3, 2021

Great support team :) They really helped to fix the issues . Really appreciate the support team. I would rate 5 stars

Store

TenTabs

Using app

About 2 months

Total reviews

5

Average rating

4.2

5 / 5 Share

Sept. 3, 2021

Very easy setup. Had an issue with how it was playing with my theme (Galleria) which was very quickly sorted out. Very excited to let our punters know of the new account management tool. Cheers!

Using app

2 days

Total reviews

7

Average rating

5.0

5 / 5 Share

Sept. 2, 2021

I used this app to manage customers, orders and store credits and this app gives me to provide flexibility to customer experiences and I really liked it. And, fast response on the request and solution as well. Thanks

Store

BOGOH

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Aug. 23, 2021

It's great for Asian sites. and I was very satisfied with the fast and accurate response of the support team. It's a great app.

Using app

About 1 month

Total reviews

1

Average rating

5.0