All reviews

Rating Breakdown

  • 5
    94% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

Aug. 13, 2024

Great App, one of the best out there. Make a complete makeover of your customer's account, and not only that. I would go as far as to say Flits has THE BEST SUPPORT TEAM I have ever worked with.

Using app

Almost 4 years

Total reviews

9

Average rating

5.0

5 / 5 Share

Jan. 4, 2021

Flits has an amazing customer service! I have been working with them for a week now to customize the app and Ankit always responds the very next day, communicates very clearly and his team makes all the requested changes carefully. And the app itself has a simple easy to understand interface. I highly, recommend this app! I am using this app on my website https://www.graamartisan.com/.

Using app

5 months

Total reviews

3

Average rating

5.0

5 / 5 Share

Dec. 30, 2020

An easy to set-up app. The support it is really quick and handy. They extended full support to help us customize the app to match our theme requirements.

Using app

Almost 2 years

Total reviews

7

Average rating

4.7

5 / 5 Share

Dec. 29, 2020

These guys offer an amazing app, and their support service is awesome! Since trialing the app the guys have been very responsive and accomodating to my requests, which is not usually provided by others during a trial period. The integration was easy and worked as it should, and it even integrated with our Ajax slide cart. Very impressed by this app, and our customers will really enjoy using the re-order features of the customer account page. Thanks guys!

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

The Flits app is a great addition to our store. It allows us to seamlessly integrate social login for our customers and also allows customers to easily reorder a product, track their orders, and many more things right from the account. The set up makes the login page look a lot more beautiful too. Customer service is also top notch.

Using app

Almost 4 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

am very happy and satisfied with the results Really Super work, and supper technical support team, thanks all of you flits team

Using app

Over 2 years

Total reviews

4

Average rating

5.0

5 / 5 Share

Dec. 24, 2020

The undisputed best support, a lot of customization was required and it was done in record time. Also, do not forget the application that solves a big problem in my opinion, which is the default account page Shopify Thank you Support Team

Using app

Almost 2 years

Total reviews

30

Average rating

4.9

5 / 5 Share

Dec. 23, 2020

We've tried a ton of apps over the last 10 years and the one thing that you learn is that customer/technical support is equally as important as the functionality. I rarely leave reviews, but when a company like this goes above and beyond as they have for us, I feel compelled to do so. The app is equally as impressive and does exactly as we were hoping it would do. We're customers for life. Thank you!

Using app

Over 1 year

Total reviews

9

Average rating

4.6

5 / 5 Share

Dec. 23, 2020

I wanted to add an app to my new store that would allow customers to use their FB accounts to login and also save products to Wishlist. This app does this and more. But where they really shine is on customer service, these people will treat your store with the same level of care that you do.

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 23, 2020

I really love this app. The team even helped me to change the look of button to match my theme. Highly recommend!

Using app

5 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 17, 2020

La meilleure application sur Shopify et loin devant, de part son offre et la qualité de son service client. Un grand merci au support toujours réactif. Nous avons rencontré de nombreuses difficultés lors de la création de notre site et d'avoir installé Flits nous a réconcilié avec l'environnement Shopify. Nous avons maintenant un compte client complet qui intègre fidélité / parrainage / anniversaire , etc ... Si vous voulez proposer une version de compte client plus qualitative que le "basic " de shopify ( très décevant) , c'est obligatoirement avec Flits . Un grand merci !

Store

Lytess

Using app

3 months

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 14, 2020

This app makes the customer experience more personal and similar to what they would expect from a big-name e-commerce store. Their support team was extremely helpful in getting things set up the way I needed. I highly recommend this app, especially because of the great team behind it.

Using app

7 months

Total reviews

2

Average rating

3.0

5 / 5 Share

Dec. 11, 2020

I use this app to manage the orders of my clients. Amazing app. the perfect complement for a lot of orders and different products. If you are looking for something to manage the reorders and the total of the products that a client orders... Stop looking: THIS IS IT! I have checked all the available options in the store and this is the best.And the support is super fast and very efficient.

Using app

11 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Dec. 9, 2020

Does what it says it does and great customer support. Needed help installing the app and they fixed the problem within a couple days.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 2, 2020

We used this app to customise our accounts page which is an important part of our business. It has ticked all the boxes we were after. Their support is also superb – happy to help whatever the problem. Highly recommend.

Using app

Over 3 years

Total reviews

1

Average rating

5.0

5 / 5 Share

Dec. 1, 2020

This app make our customer feel convenient and useful. Their response was gentle and excellent when we were in trouble. I think the staff team is reliable, so we decide to continue to use it.

Using app

Over 2 years

Total reviews

3

Average rating

5.0

5 / 5 Share

Nov. 20, 2020

The app is amazing. It has provided our clients with clarity on their orders and account as the layout is wonderful and so easy to view. This has reduced the amount of calls regarding clients' accounts. But what makes this app really stand out is the team behind it. Within 3 days of installing the app, they have seamlessly integrated another app we use, and even improved upon it's layout for us. Amazing! Thank you so very much!! We look forward to see what apps you develop next!

Using app

Almost 4 years

Total reviews

5

Average rating

5.0

Developer Reply

Thank you for the awesome feedback it truly means a lot to us :-) Please let us know if you need any assistance in the future our team is happy to help. Flits Team

5 / 5 Share

Nov. 20, 2020

Is the only App that I found that is complete, also I had some implementation problem and they solved it immediately.

Store

NIX.

Using app

About 1 month

Total reviews

2

Average rating

5.0

Developer Reply

Thanks so much for your feedback. We are delighted to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Flits Team

5 / 5 Share

Nov. 18, 2020

We've needed something like this for a long time! Glad we've got it now. It's really helpful for our customers to be able to see past order details without having to "drill in", and also to re-order easily. Flits customized the page for us so that we have Bold subscriptions access from this page as well, and we added a SMILE loyalty rewards permalink. That one doesn't work as well as we'd like (it fires up the site home page in a separate window) but it was enough for us to be ready for launching in our new theme and we'll work out the kinks over time I'm sure. If you're fastidious about spelling and such like I am, you'll see some flaws, but the functionality trumps everything for us right now. Customer service has been very good. Special shout out to Milind. Service is not instantaneous, but it has been consistently prompt and thorough. They were also very patient and polite when I was complaining about an issue that turned out to be my own fault.

Using app

24 days

Total reviews

7

Average rating

4.7

Developer Reply

Thanks so much for your feedback. We are delighted to hear you are satisfied with our services. :) Let us know if we can help with anything. Best, Flits Team

5 / 5 Share

Nov. 14, 2020

I sell a product that is frequently re-ordered so I was looking for an app to make is easier for my customers to do just that. I had a small issue with the installing the code and Flits customer support was very quick to resolve it. I love the way my customer accounts page looks now and highly recommend this app!

Using app

Almost 3 years

Total reviews

7

Average rating

4.4