All reviews

Rating Breakdown

  • 5
    94% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

March 3, 2021

I used their app and had a minor customization request. Their response was prompt and got my request fulfilled just in one touch.

Using app

About 1 month

Total reviews

3

Average rating

4.7

5 / 5 Share

Feb. 18, 2021

The support on Flits is amazing, they help you with the most specific questions and offer solutions to even problems that are not theirs. They also work flawlessly in any way to provide the best service and communication. Great app a must-have on Shopify.

Store

BBYSTOR

Using app

About 3 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

Great app. Good job Ankit Josh. He does a great job in replying with a timely manner. In addition, whenever an issue arises outside the app's control such as links not linking he will go out his way to help.

Store

Balandi

Using app

5 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Feb. 17, 2021

The best support of Shopify Apps! They spend time to find solutions even if it's not in their apps.

Using app

Almost 4 years

Total reviews

3

Average rating

4.0

5 / 5 Share

Feb. 11, 2021

Awesome app. If you are looking for an app for the customer account page this is it. This app is just the beginning what's better is the support and customization the team provides. I must say support is a 100% and the app itself is very easy to install and get around with. It provides all the features for the account page. Highly recommend using this app if you are in need of customer account page for your website.

Using app

15 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 11, 2021

Great app, had an issue and they fixed it very quickly. Our customers love the wish list and easy sign up options. I would definitely recommend!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

Very happy I found this app, its great! easy to install and looks great on my site. The price is very reasonable as well. Thank you Ankit for adjusting some minor details for me, I appreciate it!

Using app

Over 1 year

Total reviews

3

Average rating

5.0

5 / 5 Share

Feb. 10, 2021

My homeboy Ankit helped me with me credit system. This guys is a legend. Setting up my website like true king

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

Feb. 5, 2021

Alors par où commencer. J’ai rarement vu un support de cette qualité. Notre personne de contact est Ankit qui répond à toutes nos questions rapidement et de manière précise. C’est vraiment extra de n’avoir qu’un seul interlocuteur, car cela évite de toujours devoir tout ré-expliquer. Ce que j’ai trouvé particulièrement bien, c’est qu’il demande lorsque les choses ne sont pas précises. Il ne dit pas simplement oui, comme c’est souvent le cas. Cela permet d’adresser les problèmes rapidement et de manière très constructive. L’application en elle-même est vraiment bien. Elle permet de tout voir à un seul endroit et on peut aussi ajouter des tab afin de montrer des pages spécifiques. Nous avons mis toutes les questions relatives à la livraison, à la garantie, etc et nous avons aussi mis des FAQ spécifiques pour les personnes qui ont un compte chez nous. Ils ont fait beaucoup de choses pour nous en plus de ce qui aurait pu être demandé et toujours avec le sourire. Ils ont même corrigé qqch d’une autre app qui faisait bugger notre système ! Nous faisons rarement des commentaires comme celui-ci, mais nous trouvions qu’ils le valent bien :-) Bref, nous ne pouvons que recommander cette app !

Using app

About 1 year

Total reviews

16

Average rating

5.0

5 / 5 Share

Feb. 4, 2021

Excellent app and the team support is amazing! Ankit is such a wonderful and helpful person, I had a coding issue on our website and the team was able to resolve it within 1 day. Thank you so much!

Using app

Over 2 years

Total reviews

8

Average rating

5.0

5 / 5 Share

Feb. 1, 2021

Very lucky to find the flits. Thanks James and their team to solve our problems, very quickly and professional. We will use and share to others. Thanks

Using app

30 days

Total reviews

1

Average rating

5.0

5 / 5 Share

Jan. 29, 2021

Excellent customer service! We needed a wishlist option on the customer account page and the app team has helped us in achieving this. Highly recommended.

Using app

Over 1 year

Total reviews

7

Average rating

5.0

5 / 5 Share

Jan. 28, 2021

Excellent customer service and features. We needed a wishlist and a store credit feature and we were not disappointed. Flits really helped us with our desired customizations!

Using app

3 days

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 22, 2021

The support is unparalleled. We love this app way too much. Thank you for creating this. Highly recommended.

Using app

About 1 year

Total reviews

2

Average rating

5.0

5 / 5 Share

Jan. 19, 2021

App is great, works great and the support team has helped me setting it up correctly. Highly recommended

Using app

8 days

Total reviews

9

Average rating

5.0

4 / 5 Share

Jan. 13, 2021

Good support. I had some issue after install the app regarding customers cant create accounts from then but it was solved in a fast way. I need to check it out better later but for the moment is a good job! Thank you.

Using app

10 months

Total reviews

16

Average rating

3.3

5 / 5 Share

Jan. 12, 2021

unbelievable service!! the best ever customer service solved any issues I had within a minute! thank you !!

Store

TCCORE

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. If you need any further help, feel free to drop a mail at [email protected].

5 / 5 Share

Jan. 8, 2021

This is definitely one of the best apps out there. It gives your customers a personalized feel and it's definitely a smart way to make your customer feel good. Their support team is amazing and were very prompt in helping me out. Definitely glad I'm using this app.

Using app

About 2 years

Total reviews

4

Average rating

5.0

Developer Reply

Thank you so much for your kind words. If you need any further help, feel free to drop a mail at [email protected].

5 / 5 Share

Jan. 7, 2021

Flits has a great customer service team and has not hesitated to help us customize our app to meet our needs as a small business! The product is on the newer side, but that's good, because they're very keen to listen and enhance the app for everyone using it! Give it a shot, you won't regret it!

Using app

4 months

Total reviews

1

Average rating

5.0

Developer Reply

Thank you for your review. I'm glad we were able to meet your expectations!. If you need any further help, feel free to drop a mail at [email protected]

5 / 5 Share

Jan. 7, 2021

While It might seem expensive at face value, Flits has been indispensible to our business. Their customer service has been stellar, and their customisation has been fast, and perfect this far. Highly recommend!

Using app

Almost 2 years

Total reviews

3

Average rating

4.7