Flits: Loyalty & Wishlist +
Customer Account Page, Loyalty program, Wishlists & more
Rating
4.8
feedback
662
chart
#1,225
All reviews
Rating Breakdown
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Sept. 25, 2018
This app, providing a user-friendly dashboard for customers, is really what we are looking for. It is the only app we found that provides a function to allow each customer to modify their own account information directly instead of sending email to web admin. Also, the store credit and wishlist functions are integrated into one app with reasonable prices. The customer service is awesome! Highly recommended. ---------------------------------------------------------------------------------------------------- They added a new referral program last week, which is fantastic!!!!!!! I am busy and lazy to write a review. But for this app, I am willing to update the review and hope more store owners can use it and help this app become better.
Aug. 31, 2018
very solid app to use with an agile team backing it up. the team has been a great help on solving problems for my store and sending feedbacks ASAP.
Aug. 30, 2018
False advertising is all over their page. First, they say they have a 30 day free trial. They do NOT. Pricing says $5-$10 based on customers. Description makes it seem like there are a lot of features. The base plan with the advertised price has very few features. Every single feature they list is an additional add on. The add-ons cost more the higher the base plan you choose. Not a good way to do business. Support is not very helpful or responsive. I really wanted to like this app, but to get just the store credit, wishlist, and base features it would be over $50 a month for the level plan I'd want. And who knows if it is any good anyways? They don't let you try the add-on features before paying!
Hello, Sorry for inconvenience. Actually we are providing 30 days free trial including all paid add ons. As well as we have updated our billing workflow. And regarding cost you can mail us at [email protected]. We will help you for sure. Thank you Flits Support Team
Aug. 29, 2018
Needs to work on customer service, emailed them four times in two weeks never received a reply. The app doesn't work, however, it leaves behind code in your theme.scss hidden that assumes you are using the app and app is in your customized setting section field. I installed and uninstalled the app within an hour, once I noticed it did not work. I need to report this to shopify, something is not right here.
Aug. 28, 2018
Just uninstall the app from my store - but the app remains active Found bugs on customer account (didn t sum product quantity) Please remove app from my store I HAD TO REINSTALL MY THEME - POOR EXPLANATION ON HOW TO REMOVE THE APP How to uninstall code? Created by: Alex Brown Modified on: Wed, 22 Nov, 2017 at 1:19 AM Please follow steps: Please click on online store through Shopify left side navigation. Please Go to theme section.You can see installed themes. Click on action button of a theme in which you want to remove code. From action button drop-down menu please select on edit code. Please remove this code '{% include 'flits_snippet' %}' from a theme.liquid file Please remove 'customers/account.liquid' file Please rename 'customers/account-flits.liquid' file to 'customers/account.liquid'. Please remove 'snippets/flits_snippet.liquid' file Please remove 'assets/flits.css' file Please remove 'assets/flits-account.js' file Please remove 'assets/flits-cart.js' file Please remove 'assets/flits-recently-view.js' file Please go to Shopify apps section through Shopify left side navigation. Uninstall flits from there.
Aug. 23, 2018
Working great! The support people went way beyond the call of duty to help me do a couple of very important modifications to the code! Thanks guys that was a very refreshing experience!
Aug. 8, 2018
Recent experience with customer support is very vibrant. Recommended. And the app working smoothly as for us as well.
Aug. 2, 2018
Good app and very quick to respond to support requests. Highly recommended!
Aug. 2, 2018
Too greedy, $20 for adjusting credit? I was happy with $5 plan and able to adjust/issue store credit previously, then i couldn't do the same with their new plan, learn how to do business first guys.
Aug. 5, 2018
Pretty cool, but I just wish there was a way to either remove the gender options without going through all the code or a way to add a custom option/"other" option. It's unfair to customers who don't identify specifically as male or female. It would be preferable to allow customers to type in whatever they would like in the gender field! Thanks for hopefully taking this into consideration! Update: Thanks for fixing it!! You guys rock!
July 26, 2018
Very bad customer service, they do not care about our needs. I have written many times to their customer service, they respond every 8 hours, they only respond with a link where they can solve all the doubts. but if I'm asking for help it's because I tried that
July 23, 2018
Great app, a lot of powerful features. Gives the customer area a more professional look. We had an issue with the store credit plugin but this was quickly resolved by the support team. highly recommended!
July 21, 2018
Love this app, gives the customer login area a more professional look, recently viewed products, shipping address, reorder, order history much better than the shopify theme login areas.
July 17, 2018
Developers put a lot of great work inside of this application. It works like a charm, everything is easy to set up, support is also great, if you want to check how this looks like on a real website check it on at: escapewatches.com
July 10, 2018
You just don't get better support than this. These guys have been great! App works amazingly out of the box. I needed a customization and they just took care of it! HIGHLY RECOMMENDED! Currently in use on www.gojdc.com
June 20, 2018
I've used this app on a few stores now and I think it is a requisite for any store. It completely changes the setup of the account page and is fully customizable! Support does there best to help and all issues I've ever experienced were resolved with great professionalism and respect in a few days at most. James, the man, the myth, the legend is a godsend. He takes your requests seriously and treats you like you matter, which many companies can take a lesson from. Thank you Flits and thank you James!
June 17, 2018
Be careful with this App!!! First and foremost, the STORE CREDIT is an extra $20. The wishlist is $7...that is ON TOP of the subscription plan that they advertise here. Very deceiving pricing IMO. Secondly, it does a lot of code editing in your theme...but it leaves the code there when you uninstall it!!! They have a code delete list on their FAQ BUT IT IS NOT COMPLETE (You have to comb through the code to completely remove everything). I just spend half an hour going through my code just to remove the obvious but who knows what else they put in there. My suggestion, make a backup of your Theme first then just publish that if you don't need their app (or just don't install it). I don't know why they did not suggest to do this in the first place, which makes it a bit sus.
May 31, 2018
Great app definitely worth a look, even if it's to give the accounts page a nicer look check it out for FREE. Originally wanted a reward app that would integrate with judge.me (also another great review app btw) so store credit add-on was on my list to check out. I also included the social login which gets those members quicker :) Had a few hiccups James was great and helped set up things promptly via chat app. As many before me have mentioned James gives top customer service and always seems to be there when needed d('-')b ... There are a few things I'd like to see in future such as rewards for social shares and follows etc. Hopefully implemented in future updates, I'll certainly be looking forward to that.