All reviews

Rating Breakdown

  • 5
    95% (626 ratings)
  • 4
    2% (15 ratings)
  • 3
    0% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    3% (18 ratings)
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5 / 5 Share

May 31, 2018

this is our 2nd store with shopify and we have flits one the first one.. we always like the app and the way how it is customized.. i have to say support has always been amazing and quick to help

Using app

22 days

Total reviews

10

Average rating

5.0

5 / 5 Share

May 28, 2018

Excellent Application, with impressive support. James is very helpful and a pleasure to work with.

Using app

Over 1 year

Total reviews

4

Average rating

5.0

4 / 5 Share

May 24, 2018

Had a little difficulty understanding some things due to app verbiage but got it sorted through their chat. "James" and his tech team were fast and efficient resolving my issue.

Using app

27 days

Total reviews

6

Average rating

4.3

5 / 5 Share

May 10, 2018

I was stuck and not sure if I had configured this app correctly. I contacted support and James was able to solve my issue in no time. Thank you James. Great customer service!

Using app

About 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

May 10, 2018

Love this app and the developers behind it! Very good functionality and options. Looks and works great on mobile. Would highly recommend using Flits to upgrade your customer dashboard, Flits is so much better than the standard Shopify customer dashboard and much better than the other customer dashboard apps we looked at. Plus, their team is very responsive and helpful if you need assistance with the integration. Highly recommend!!

Using app

26 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 7, 2018

just started using and the customer service is very responsive. More importantly the solution they provided are accurate as they will ask several questions to pin point and make sure their understanding of the problem is correct.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

May 4, 2018

We currently have multiple Shopify store environments running to support our software development lifecycle (Lab, Dev, QA, etc.). Therefore, we need the Flits app components to be incorporated and consistent across all instances. The vendor has been great about stepping in to make adjustments for us as we've built out and made updates to all of these environments. They've been responsive, courteous and overall great to work with. Our goal is to help all of our members look good and feel great every time, and Flits is helping us to achieve this. Thanks, Flits!

Using app

8 months

Total reviews

1

Average rating

5.0

5 / 5 Share

April 23, 2018

Design so good, easy to use & navigate for customers, i totally like the customer service responsive, great apps for every seller in shopify. love it.

Using app

Over 4 years

Total reviews

1

Average rating

5.0

5 / 5 Share

April 12, 2018

Great App and very impressive customer service, made sure everything was working properly and gave me direct advice on how to maintain and customise the app to suit...

Store

Mr Chop

Using app

Over 3 years

Total reviews

2

Average rating

5.0

4 / 5 Share

April 11, 2018

Just installed the App. James help was good in installing the app.

Store

Zinnga

Using app

About 2 months

Total reviews

5

Average rating

4.6

5 / 5 Share

April 6, 2018

Great customer service. Helped with the setup right away once we installed the app. Can't wait to get started. The design is awesome too and very easy to use.

Using app

Over 6 years

Total reviews

2

Average rating

5.0

5 / 5 Share

April 5, 2018

Easy to use and great great customer support

Using app

25 days

Total reviews

1

Average rating

5.0

5 / 5 Share

April 3, 2018

I absolutely love the features. The Social Login, Wishlist and Store Credit features are totally worth the money. The customer support by flits is awesome! They're always willing to help.

Using app

4 months

Total reviews

2

Average rating

5.0

5 / 5 Share

April 2, 2018

I just love it like seriously, all I wish is they add all the extra pay features on the premium once

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

March 29, 2018

Love! Adds a nice professional touch to the account page, they also have great & fast customer service. I also really like the credit feature, I just wish it was applied differently, meaning not as a coupon, so that customers could still use a coupon code (if there happened to be a store promo going on)

Using app

6 months

Total reviews

4

Average rating

4.8

5 / 5 Share

March 23, 2018

Great customer service. Fixed the problem i had and explained what i needed. The app is super easy to use and makes the customer account so much better ! would definitely recommend to check out.

Using app

Almost 2 years

Total reviews

1

Average rating

5.0

5 / 5 Share

March 22, 2018

Amazing customer service. Quick, responsive, and extremely helpful in troubleshooting the initial set-up. Bummed it doesn't integrate with Klaviyo but they say they are working on it.

Using app

Over 3 years

Total reviews

2

Average rating

5.0

5 / 5 Share

March 21, 2018

10/10! A great addition to any store. Also great, attentive customer service. Thank you very much :)

Store

Roiael

Using app

About 2 months

Total reviews

3

Average rating

5.0

5 / 5 Share

March 20, 2018

FLITS has been great to work with. As with any app... some almost do the same things as others. Flits was free to start which is great for the Reordering and customer management alone. I was using two other versions of "store credit" but they both had not as nice an interface as Flits. Ultimately, I was going to be stuck using a differnet credit system, because it was the only one that worked with a Store Pick Up Delivery type app. Yet... Flits came to the rescue last night and was able to get their store credit code to work with the pick ups! another big bonus for flits? it's James in Nashville Tenn. Flits has a built in chat feature in the app and if you have ever tried to get in touch with your app's customer service, you will know how much of a sticking point this can be. James is always quick to respond and keeps me posted working in the back ground with his team to solve problems. I couldn't have asked for anything more and it was greatly unexpected with the customer support they have given me. I am excited and hopeful that Flits continues to add features for our stores, so I can really use it as a 1 stop shop type of app. best of luck with your platforms - wholesomenova

Using app

21 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 19, 2018

Amazing, easy to use program, back by helpful staff!!!

Using app

About 1 year

Total reviews

2

Average rating

5.0