Flits: Loyalty & Wishlist +
Customer Account Page, Loyalty program, Wishlists & more
Rating
4.8
feedback
663
chart
#1,175
All reviews
Rating Breakdown
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Feb. 22, 2023
I recently had an issue that needed to be resolved quickly, and I was pleasantly surprised by how efficient and helpful the team was. They fixed the problem really fast and responded to my inquiries almost instantly. I couldn't believe how quickly they were able to get everything sorted out. Not only that, Manmeet Agarwal was really helpful and went above and beyond to make sure I was satisfied with the outcome. Overall, I was really impressed with the level of service I received and would highly recommend this app! Thanks again!
Thank you so much for your detailed review.
Jan. 25, 2023
お客様のマイページアプリを探している方がおられましたら、大変おすすめできます。 レビューにある通り、フォームの表示内容や、順序のカスタマイズを1日で対応いただけました。これまで他のアプリでは、住所の表記が海外仕様のものばかりで使いにくいものが多かったですが、こちらのカスタマーサポートは最高です。大変おすすめできます。 コミュニケーションは英語チャットとなりますが、パワーポイント等の指示書も添付できるため、ミスコミュニケーションなく進めることができます As the reviews indicate, we were able to customize the content of the form display and the order of the forms in one day. I have found many other apps to be difficult to use because of the foreign specifications of the address, but this one has the best customer support. I highly recommend this app.
貴重なご意見ありがとうございます
Jan. 12, 2023
Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.
Thank you so much for your feedback, actually Flits support team can help you to set up color schema and related things as per your brand color. We are providing a preview option as well in the admin. Regarding the clock option: It feels personalized for customers, but we can remove that as well if you don't want to display it. Please contact [email protected], and we tried to connect with you over the mail many times, but you didn't reply.
Jan. 6, 2023
The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.
Thank you so much, Glad that you like our support.
Jan. 5, 2024
Manisha, Bhargav, Vaibhav, and the entire Tech team have proved themselves to be nothing short of amazing. Their top-notch customer service, quick response to my inquiries, and solutions-oriented ethos is the embodiment of stellar customer service. The rapid turnaround time on my requests simply added more to the satisfying experience. Thank you, Flits Team, for setting such a high standard of customer focus, service and patience. Appreciate all your efforts!
Thank you so much for your valuable feedback. Support team members are really happy, Thank you so much for your appreciation.
Dec. 20, 2022
Easy to install and setup... I wanted some additional customization, the support teams response was so quick... just amazing would recommend to everyone.. Keep it up XD
Glad that, you like the installation process. Thank you so much for your feedback.
Dec. 14, 2022
I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future. If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.
Thank you so much for your valuable feedback.
Dec. 4, 2022
The app works well with our store with no issues. And if we had any problems, their quick and responsive customer support team & coders will fix you up!
Nov. 23, 2022
My shop uses this app to manage our customers' account page and it has worked out to be great so far! Their support team was easy to communicate with and we received prompt and professional help throughout. It was a pleasant experience working with them. Thanks for the strong support!
Thank you so much! We're thrilled you're happy with our service and support. 😊
Nov. 22, 2022
The strength of this app is the support of the developers. I customized the entire account section and they followed and assisted me through the whole process. The support is fast and always available. Well done, thank you very much for all your help.
Nov. 12, 2022
Best app on the market! If you need an Account page, points, and a wishlist don't even look at other apps! Everything in one place solution! Thank you very much Flits team!
Nov. 4, 2022
I needed support with the customer invoice functionality which was resolved quickly. Happy with the Flits support.
Oct. 25, 2022
Flits did a great job getting everything set up just right for our customer account page. We had lots of customization requests and they adjusted everything with fine detail. We think our customers are going to love the new feature.
Thank you so much! We're thrilled you're happy with our product feature and support.
Sept. 18, 2022
Amazing customer service from the Flits team. Always polite and eager to help. This app has defiantly made our website better.
Sept. 8, 2022
nicht weiter zu empfehlen nach dem entfernen hat sich die app überall im code verteilt muss mühselig im code rausgesucht werden und gelöscht werden !!!!
Firstly, we really apologize for the inconvenience which has been caused. However, we also appreciate you bringing this to our attention since we are always looking for ways to improve our App. We would like to kindly let you know that we have already fixed the code-related issues by removing it from your store on High Priority that too on the same day and now everything should work smoothly. We really appreciate your constructive criticism that allows us the opportunity to look into it and improve from the current Standpoint. Also, we have tried to connect with you on the same day and took followup over multiple channels (Via Facebook, email, etc) but we have not heard back from you till date. So, if you can get back to us at ([email protected]), then that will be really great for us. And we already provide single click option to remove code, learn more: https://getflits.freshdesk.com/support/solutions/articles/33000261891-how-to-remove-code-flits-account-page-setup-from-a-particular-theme- We would appreciate the opportunity for a second chance. We would also like to talk to you about this to ensure that we take all the necessary steps at providing you with a better experience that we are highly known for.
Sept. 6, 2022
Flits is the best customer account management app and their team assists with editing the code for all design requests! Flits has a very skilled team and I am so glad to have partnered with their team.
Aug. 17, 2022
The out-of-the-box Account page is very simple and lacks any meaningful functionality, beyond order history. Flits helped us give more power to our customers and was incredibly helpful and responsive in getting the new Account Page to be exactly what we needed.
July 26, 2022
Lejos la mejor app para un programa de creditos, el soporte es excelente. By far the best app for a credit program. Great support team.
July 19, 2022
THIS IS EXACTLY WHAT I WAS LOOKING FOR. It has everything an online store really needs in one place: a beautiful customer accounts page, wishlist, rewards, referrals and more. Instead of having to install many different apps this app already can solve so many problems. And its true that many of us neglect the customer accounts page the most, when it should be one of the important aspects. I have tried and uninstalled so many rewards apps because I found the points system/ conversion rather confusing, what Flits offers is very easy for me to understand. Thank you also to the customer support (shoutout to Ankit) for helping me customize a quite a lot of things...and everything was solved super fast. Truly worth every penny.
July 15, 2022
Just started with this app. So far a few hiccups but support team is great and things get solved very quickly! Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.