All reviews

Rating Breakdown

  • 5
    95% (381 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (394)
Review RSS Feed Review RSS Feed

5 / 5 Share

July 13, 2023

We love this app; it's like a super toolbox with so many features, especially the credit store. Moreover, you have "Great Support"! Thank you to all the Flits Teams

Using app

16 days

Total reviews

2

Average rating

5.0

5 / 5 Share

July 3, 2023

J'ai contacté le sav à plusieurs reprises qui a traité mes demandes de manière très réactive, pro et sérieuse. Je recommande vivement.

Using app

About 1 month

Total reviews

1

Average rating

5.0

5 / 5 Share

June 30, 2023

What a wonderful app and support team! Answered all my questions and fixed all my issues within a few hours/days! Thank you! Highly recommend to revamp your account's page!

Using app

3 months

Total reviews

7

Average rating

5.0

5 / 5 Share

June 28, 2023

Working with Flits has been a wonderful experience! Team provided excellent service, responding promptly and professionally to my requests. The changes I request is exactly what I needed. I highly recommend Flits for their exceptional service and attention to detail.

Using app

27 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 14, 2023

Simply Amazing. The customer support team replies quickly and the look of the customer dashboard is seamless and amazing! Aesthetically pleasing and much better than what we had before. Would highly recommend to anyone

Using app

5 days

Total reviews

3

Average rating

5.0

5 / 5 Share

June 12, 2023

Excellent support staff, would recommend this app. It has helped reduce overhead as customers can print their own invoices

Using app

About 1 year

Total reviews

12

Average rating

5.0

5 / 5 Share

May 31, 2023

Much prefer this account page to the default shopify. Also responsive support for changes or fixes.

Using app

24 days

Total reviews

14

Average rating

5.0

5 / 5 Share

Oct. 1, 2024

Really good app that takes a pretty useless login page and turns it into something that gives customers all the information they could need. We recently updated the theme to Duo - Vaibhav and Hasti were both super helpful and the process was very smooth. Great app with great support. Well worth the small cost.

Using app

Over 3 years

Total reviews

9

Average rating

5.0

Developer Reply

Thank you so much for your kind words. Your feedback means the world to us, and it motivates us to continue delivering the best possible service.

5 / 5 Share

April 24, 2023

Very nice app, I use this app for customer dashboard. The dashboard has a very good easy UI / UX. And their customer support and the rest of the developer team are very helpful.

Using app

Over 1 year

Total reviews

7

Average rating

4.4

5 / 5 Share

March 31, 2023

If you are looking for referral program app than this is the best app I found. This app is user friendly. Excellent Team Support.

Using app

3 months

Total reviews

4

Average rating

5.0

5 / 5 Share

March 29, 2023

Great customer service. I used Flits with the integration of Return Prime to take care of my account pages and returns. The flits team added the return prime button for me in less than a business day. Highly recommend!

Using app

19 days

Total reviews

8

Average rating

5.0

5 / 5 Share

March 29, 2023

There are few words one can use to describe the customer service they receive from Flits. I could not have asked more of Ankit, Manmeet, and Vaibhav. No issues with communication. Iterations of some custom work were turned around lighting fast. Thank you and my customers thank you.

Using app

6 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 21, 2023

We recently added Flits to our store with the Wishlist capacity. We had a few requests back and forth with their support team, including some custom branding. They have been extremely responsive, helpful, and capable with managing our requests! We would highly recommend this app and team.

Using app

20 days

Total reviews

4

Average rating

5.0

5 / 5 Share

March 2, 2023

Amazing app , amazing customer service. They even helped me fixing a bug in my website that wasn't coming from them and saved me money. very accommodate and will help you with anything.

Using app

14 days

Total reviews

5

Average rating

4.2

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

Feb. 22, 2023

I recently had an issue that needed to be resolved quickly, and I was pleasantly surprised by how efficient and helpful the team was. They fixed the problem really fast and responded to my inquiries almost instantly. I couldn't believe how quickly they were able to get everything sorted out. Not only that, Manmeet Agarwal was really helpful and went above and beyond to make sure I was satisfied with the outcome. Overall, I was really impressed with the level of service I received and would highly recommend this app! Thanks again!

Using app

2 days

Total reviews

1

Average rating

5.0

Developer Reply

Thank you so much for your detailed review.

3 / 5 Share

Jan. 12, 2023

Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.

Using app

37 minutes

Total reviews

4

Average rating

2.3

Developer Reply

Thank you so much for your feedback, actually Flits support team can help you to set up color schema and related things as per your brand color. We are providing a preview option as well in the admin. Regarding the clock option: It feels personalized for customers, but we can remove that as well if you don't want to display it. Please contact [email protected], and we tried to connect with you over the mail many times, but you didn't reply.

5 / 5 Share

Jan. 6, 2023

The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Glad that you like our support.

5 / 5 Share

Dec. 14, 2022

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future. If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Using app

6 days

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

Nov. 22, 2022

The strength of this app is the support of the developers. I customized the entire account section and they followed and assisted me through the whole process. The support is fast and always available. Well done, thank you very much for all your help.

Using app

About 1 year

Total reviews

11

Average rating

4.2

5 / 5 Share

Nov. 4, 2022

I needed support with the customer invoice functionality which was resolved quickly. Happy with the Flits support.

Using app

8 months

Total reviews

6

Average rating

5.0