All reviews

Rating Breakdown

  • 5
    96% (375 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (0 ratings)
  • 1
    1% (4 ratings)

Reviews with Text

  • 99% (386)
Review RSS Feed Review RSS Feed

3 / 5 Share

Jan. 12, 2023

Mobile layout is shifted off screen, custom color scheme is incorrect on some tabs, very little customizability, for example disabling the Good Morning! message or the clock. It's an account page, it doesn't need a clock. I don't know how this has such good reviews.

Using app

37 minutes

Total reviews

4

Average rating

2.3

Developer Reply

Thank you so much for your feedback, actually Flits support team can help you to set up color schema and related things as per your brand color. We are providing a preview option as well in the admin. Regarding the clock option: It feels personalized for customers, but we can remove that as well if you don't want to display it. Please contact [email protected], and we tried to connect with you over the mail many times, but you didn't reply.

5 / 5 Share

Jan. 6, 2023

The app works well and the support has been reliable with any issues resolved quickly and easily. I highly recommend the Flits app.

Using app

6 days

Total reviews

3

Average rating

5.0

Developer Reply

Thank you so much, Glad that you like our support.

5 / 5 Share

Dec. 14, 2022

I just installed this FLITS app last week. I have always been looking for a more professional looking customer account page where customers could have access to all of their information in one spot. The professional look of the account page on this app is great. I was able to add links to pages with customer support information that has been really helpful and customize the look and feel the way I wanted to help increase the look and feel of our brand. I had to reach out to customer service for a couple of things that I wanted setup a certain way and the customer service was prompt, responsive and very helpful. I wish they had integrations already built with a couple of other apps I already use but hopefully that will come on their roadmap sometime in the near future. If you are looking for a better alternative to the basic Shopify account page, I would definitely recommend this app for you to try out.

Using app

6 days

Total reviews

21

Average rating

5.0

Developer Reply

Thank you so much for your valuable feedback.

5 / 5 Share

Nov. 22, 2022

The strength of this app is the support of the developers. I customized the entire account section and they followed and assisted me through the whole process. The support is fast and always available. Well done, thank you very much for all your help.

Using app

About 1 year

Total reviews

10

Average rating

4.1

5 / 5 Share

Nov. 4, 2022

I needed support with the customer invoice functionality which was resolved quickly. Happy with the Flits support.

Using app

8 months

Total reviews

6

Average rating

5.0

5 / 5 Share

Sept. 18, 2022

Amazing customer service from the Flits team. Always polite and eager to help. This app has defiantly made our website better.

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Flits is the best customer account management app and their team assists with editing the code for all design requests! Flits has a very skilled team and I am so glad to have partnered with their team.

Using app

Over 4 years

Total reviews

13

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

The out-of-the-box Account page is very simple and lacks any meaningful functionality, beyond order history. Flits helped us give more power to our customers and was incredibly helpful and responsive in getting the new Account Page to be exactly what we needed.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2022

Lejos la mejor app para un programa de creditos, el soporte es excelente. By far the best app for a credit program. Great support team.

Using app

10 months

Total reviews

4

Average rating

5.0

5 / 5 Share

July 19, 2022

THIS IS EXACTLY WHAT I WAS LOOKING FOR. It has everything an online store really needs in one place: a beautiful customer accounts page, wishlist, rewards, referrals and more. Instead of having to install many different apps this app already can solve so many problems. And its true that many of us neglect the customer accounts page the most, when it should be one of the important aspects. I have tried and uninstalled so many rewards apps because I found the points system/ conversion rather confusing, what Flits offers is very easy for me to understand. Thank you also to the customer support (shoutout to Ankit) for helping me customize a quite a lot of things...and everything was solved super fast. Truly worth every penny.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 15, 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly! Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

July 4, 2022

Really impressed with this app and the support we have gotten so far! We recently moved our store from another platform (WP + WC) and wanted to move to Shopify to streamline and make things easier on us maintaining it. We were very lucky to find this app and it helps integrate the following for our customers: * Wishlist * More complete Account page * Loyalty program * Integrates with our POS and Judge.me apps Only had to use the Support once, but they responded and verified the issue within an hour. Thanks Flits team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

We needed to update an invoice template and I received excellent support from the team at Flits. Clear communication, quick action, and friendly service.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2022

Extraordinary support and really good and fast solution. Everyone who thinks about doing changes own their onw instead of this app should try this app first and will be amazed

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

This app has been a great addition to our website. The features allow our customers to have seamless orders but I'd say their support and fast responses are the reason it's a stand out!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great app, that integrates customer accounts with beautiful features like loyalty programs or wishlist features. Customer support is also very accomodating and fast

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2022

Super app, super support. Always close to seller and team developers. Five stars for Flits, no doubt. Great customization is the key of this app

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!

Using app

7 days

Total reviews

12

Average rating

5.0

5 / 5 Share

April 19, 2022

2 years with Flits and what an amazing team to work with, This app not only completely changes the look and feel for the customer, but adds so many features I did not have before like the Store credit feature,Referral Program, Earning rules, Spendings rules and much more. The support team is what puts this app over the top. They are dedicated to every site that uses their apps and personally helps them with any questions,set-up and beyond! They really outdid themselves on the DUO + UNO upgrades! No one compares! Thank you Flits!!

Using app

Over 1 year

Total reviews

1

Average rating

5.0

5 / 5 Share

April 4, 2022

Fantastic and responsive customer service. They are really great with that. Keep up the great work guys, because your ability to offer customisation and be quick to respond is amazing.

Using app

24 days

Total reviews

3

Average rating

5.0