All reviews

Rating Breakdown

  • 5
    95% (381 ratings)
  • 4
    2% (9 ratings)
  • 3
    1% (3 ratings)
  • 2
    0% (1 ratings)
  • 1
    1% (5 ratings)

Reviews with Text

  • 99% (394)
Review RSS Feed Review RSS Feed

5 / 5 Share

Sept. 18, 2022

Amazing customer service from the Flits team. Always polite and eager to help. This app has defiantly made our website better.

Using app

10 months

Total reviews

11

Average rating

5.0

5 / 5 Share

Sept. 6, 2022

Flits is the best customer account management app and their team assists with editing the code for all design requests! Flits has a very skilled team and I am so glad to have partnered with their team.

Using app

Over 4 years

Total reviews

14

Average rating

5.0

5 / 5 Share

Aug. 17, 2022

The out-of-the-box Account page is very simple and lacks any meaningful functionality, beyond order history. Flits helped us give more power to our customers and was incredibly helpful and responsive in getting the new Account Page to be exactly what we needed.

Using app

About 1 month

Total reviews

5

Average rating

5.0

5 / 5 Share

July 26, 2022

Lejos la mejor app para un programa de creditos, el soporte es excelente. By far the best app for a credit program. Great support team.

Using app

10 months

Total reviews

5

Average rating

5.0

5 / 5 Share

July 19, 2022

THIS IS EXACTLY WHAT I WAS LOOKING FOR. It has everything an online store really needs in one place: a beautiful customer accounts page, wishlist, rewards, referrals and more. Instead of having to install many different apps this app already can solve so many problems. And its true that many of us neglect the customer accounts page the most, when it should be one of the important aspects. I have tried and uninstalled so many rewards apps because I found the points system/ conversion rather confusing, what Flits offers is very easy for me to understand. Thank you also to the customer support (shoutout to Ankit) for helping me customize a quite a lot of things...and everything was solved super fast. Truly worth every penny.

Using app

2 days

Total reviews

3

Average rating

5.0

4 / 5 Share

July 15, 2022

Just started with this app. So far a few hiccups but support team is great and things get solved very quickly! Suggestion: allow users to customize more on the customer account page e.g. colors, layouts etc. Having said that, experience has been good so far and will definitely recommend.

Using app

1 day

Total reviews

6

Average rating

4.8

5 / 5 Share

July 4, 2022

Really impressed with this app and the support we have gotten so far! We recently moved our store from another platform (WP + WC) and wanted to move to Shopify to streamline and make things easier on us maintaining it. We were very lucky to find this app and it helps integrate the following for our customers: * Wishlist * More complete Account page * Loyalty program * Integrates with our POS and Judge.me apps Only had to use the Support once, but they responded and verified the issue within an hour. Thanks Flits team!

Using app

2 days

Total reviews

1

Average rating

5.0

5 / 5 Share

June 27, 2022

We needed to update an invoice template and I received excellent support from the team at Flits. Clear communication, quick action, and friendly service.

Using app

Almost 4 years

Total reviews

3

Average rating

5.0

5 / 5 Share

June 23, 2022

Extraordinary support and really good and fast solution. Everyone who thinks about doing changes own their onw instead of this app should try this app first and will be amazed

Using app

14 days

Total reviews

1

Average rating

5.0

5 / 5 Share

May 31, 2022

This app has been a great addition to our website. The features allow our customers to have seamless orders but I'd say their support and fast responses are the reason it's a stand out!

Using app

3 months

Total reviews

1

Average rating

5.0

5 / 5 Share

May 20, 2022

Great app, that integrates customer accounts with beautiful features like loyalty programs or wishlist features. Customer support is also very accomodating and fast

Using app

9 months

Total reviews

6

Average rating

5.0

5 / 5 Share

May 3, 2022

Super app, super support. Always close to seller and team developers. Five stars for Flits, no doubt. Great customization is the key of this app

Using app

12 days

Total reviews

2

Average rating

5.0

5 / 5 Share

April 29, 2022

Fantastic app! Could not be happier! Organizes the customer profile very well. Support has been wonderful!

Using app

7 days

Total reviews

17

Average rating

5.0

5 / 5 Share

April 4, 2022

Fantastic and responsive customer service. They are really great with that. Keep up the great work guys, because your ability to offer customisation and be quick to respond is amazing.

Using app

24 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 21, 2022

Good service if there is something wrong, and seem to be invested in their product with updates and new features.

Using app

11 months

Total reviews

22

Average rating

5.0

5 / 5 Share

March 21, 2022

We got all the help we wanted and it woked really good! We can really reccomend this app to customize you account page. :)

Using app

12 days

Total reviews

1

Average rating

5.0

5 / 5 Share

March 15, 2022

The team over at Flits delivers! We needed more than Shopify's basic customer page. We needed an elegant dashboard with tabs for orders, addresses, rewards, and subscriptions. They were amazingly flexible when it came to incorporating information from 3rd party apps. And they even got UPS tracking info to show up on the orders tab. You all are the best!

Using app

11 months

Total reviews

5

Average rating

4.2

5 / 5 Share

March 10, 2022

Excellent App. Improves the customer's historical order experience and provides functionality to re-order amongst other features. Due to the complexity of my store, Flits did not work straight out the box and a lot of customisation to correct. This took a few days work, but the developers were there from the start and got everything working exactly how it should. The other Re-Order apps I tried failed to complete a workable solution, however the developers of this app went over and above what was required. Full marks for this great company

Using app

2 days

Total reviews

3

Average rating

5.0

5 / 5 Share

March 10, 2022

A must have app! Have been using Flits for more than 3 years now, and the experience is great! Kudos to the whole team, for being so helpful & supportive everytime.

Using app

Over 2 years

Total reviews

10

Average rating

5.0

5 / 5 Share

March 1, 2022

Have been successfully using this app for several years and can't fault it, and customer service is excellent. Well done, and keep it up!!!

Using app

Over 2 years

Total reviews

1

Average rating

5.0