All reviews

Rating Breakdown

  • 5
    52% (48 ratings)
  • 4
    10% (9 ratings)
  • 3
    12% (11 ratings)
  • 2
    11% (10 ratings)
  • 1
    15% (14 ratings)
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5 / 5 Share

Oct. 20, 2022

great app, makes Shopify the greatest e-commerce CMS so far. but come on, send me an e-mail or a slack alert when a flow script makes an error !

Using app

23 days

Total reviews

2

Average rating

5.0

3 / 5 Share

Oct. 14, 2022

Flow is classic Shopify. It's usable but mostly frustrating. It does some things but not generally enough things. It's slow. It's clunky. It breaks a lot. There's not enough documentation for it. At least it's free.

Using app

3 months

Total reviews

4

Average rating

3.3

3 / 5 Share

Aug. 12, 2022

Works well and is reliable, but I wish it could do more. It always feels it can do 90% of what you want it to, but that last 10% is just out of reach. I find the date based triggers to be severely limited (e.g. each day at this time do X, remove tag on this date date, etc.). App is a great starting point and could be very useful if they build out its capability a bit more.

Using app

4 months

Total reviews

3

Average rating

4.3

4 / 5 Share

June 9, 2022

This is the Best Adds on for Shopify Advance Plan, I didn't know how much I needed this app until I tried it, the only problem that I am facing that a lot of times when opening the app it loads just for a second, and then it turns blank, nothing happens, I tried everything from clearing browser cache, deactivating browser adds on, to changing PC and browser, I found that it worked just on Microsoft Edge on one specific PC that we have, but I didn't understand why. So hope for a fix soon.

Using app

3 months

Total reviews

11

Average rating

4.1

Developer Reply

Hi, thank you for your review. We are happy that you are finding Flow useful. It sounds like you are having some technical issues with loading the app. That should never happen. Please reach out to Shopify support to report the issue and we'll work to resolve whatever is happening.

2 / 5 Share

May 2, 2022

Could be a great tool but it requires us to go through 15,000 clicks to run-segment our current base of customers as it's limited to 50 customers at a time. The real-time segmentation once created is working well so far. Could be much better coming from Shopify.

Using app

About 2 years

Total reviews

9

Average rating

4.0

Developer Reply

Thank you for the review. I believe you are referring to the recently added feature to be able to run a workflow from the Admin’s Customer list. We’re sorry that we don’t yet have the ability to run a workflow on all of your customers. Hopefully you were able to finish your task by running 50 at a time.

4 / 5 Share

Nov. 12, 2021

Very useful app for automation such as customer and order tagging. My only complaint so far is that there are not order-related actions for fulfillment. For example, "if an order product type is X and fulfillment status shows as "partially fulfilled"> ACTION mark line item as "Fulfilled". Please add this feature! This would be incredibly useful for us. Another feature that would help is if there were "actions" related to products for bundling purposes. For example we have a product in our store that is a bundle composed of individual skus. The bundle has its own SKU and when ordered Shiphero shows the component skus in the bundle to our 3PL. Ideally, we could have a workflow that also does this in shopify. For example: If order contains X (bundle SKU product) ACTION replace with these items. This would allow us to accurately track the single SKU components sales within shopify.

Using app

Over 2 years

Total reviews

4

Average rating

4.8

Developer Reply

Hi, thank you for the review and the suggestions. It’s important that we fully support Shopify triggers and actions, so we are working on an approach to allow many more actions. Stay tuned for details.

5 / 5 Share

Oct. 8, 2021

The recent updates to Shopify Flow have made it a much more comprehensive option for automation, with access to tons of variables and triggers as well as connections to many third party apps. The user experience has also been improved, giving it a clean and easy to use interface. Shopify Flow can be your virtual employee with an attention to detailed unrivaled by anyone.

Using app

9 months

Total reviews

4

Average rating

5.0

5 / 5 Share

Oct. 7, 2021

In my opinion Flow is the single most valuable aspect of Shopify Plus! The biggest limitation of Flow is your imagination and the things I've been able to automate have been game-changers for our operations. One aspect I never expected was how affective Flow is in helping me build safety-nets and redundancies for problems that would go unseen without it. Probably my favourite app.

Using app

Over 3 years

Total reviews

4

Average rating

5.0

4 / 5 Share

Oct. 7, 2021

This app allows us to automate and structure processes around anything in Shopify and beyond. The new Flow has better overviews and more possibilities making it even more powerful.

Store

Patta

Using app

About 2 years

Total reviews

4

Average rating

4.8

5 / 5 Share

Oct. 6, 2021

The new version of Flow is terrific - a huge improvement over the prior one. I am able to get much more granular with the field selections, and the flows themselves offer better complexity while keeping the interface simple.

Using app

10 months

Total reviews

1

Average rating

5.0

5 / 5 Share

Oct. 6, 2021

The new version of Flow is fantastic! The drag and drop canvas UI is much more intuitive than the previous linear version. We use Flow to automate many repetitive tasks like capturing payments after fraud review, sending pick lists, and sending triggered emails based on certain conditions (via webhook).

Using app

About 4 years

Total reviews

2

Average rating

5.0

5 / 5 Share

Sept. 10, 2021

We use flow and it is basic but does the job. When is the new flow available? We are on the original app and I don't see any way to upgrade.

Using app

Almost 3 years

Total reviews

4

Average rating

5.0

2 / 5 Share

Sept. 29, 2020

Great idea, but not very reliable at any kind of volume. Lost track of the number of times, Flow simply decides to skip orders and not process them. Even worse, it seems like Shopify doesn't monitor it to detect when it's getting backed up and not processing.

Using app

Over 2 years

Total reviews

3

Average rating

4.0

4 / 5 Share

Jan. 21, 2021

Nice, it would be great to have a trigger for order updated and triggers for changes to inventory on a particular location.

Using app

7 months

Total reviews

1

Average rating

4.0

Developer Reply

(Update) Hi thanks for the re-review. We do have a planned update that will enable you to add conditions based on inventory location.

3 / 5 Share

March 9, 2020

Very basic automation. It desperately needs the trigger ”order tagged” or a delay between triggers, which would help a lot!

Using app

About 1 month

Total reviews

9

Average rating

4.8

5 / 5 Share

Jan. 25, 2020

The Flow App helps us automate our new customer thank you cards and fulfillment. Simple, fast, and super powerful. 10/10. Feature request: being able to add new product costs to orders. In the example of our thank you cards, it would be fantastic if we could add a set dollar amount extra to the COGS for that order. Then all our accounting would essentially be done in Shopify :)

Using app

--

Total reviews

6

Average rating

5.0

5 / 5 Share

Jan. 10, 2020

Great feature that comes with Shopify Plus as we played around with the feature while on the plan. Look forward to being back on!

Using app

About 1 month

Total reviews

27

Average rating

5.0

2 / 5 Share

Dec. 16, 2019

Seems very limited. I wish it had more available elements to automate. For example you cannot automate any product elements such as automation of adding a tag.

Using app

About 1 month

Total reviews

2

Average rating

3.5

Developer Reply

Hi, thanks for your review. This review is pretty old at this point so apologies for the long delay responding, but for other brands reading this, Shopify Flow does now have the ability to add all kinds of tags.

4 / 5 Share

Nov. 17, 2019

We have been using Flow since we migrated to Shopify Plus, we couldn't run our business without it. That being said it could be improved. -HippieShop

Using app

10 months

Total reviews

7

Average rating

4.7

3 / 5 Share

Oct. 1, 2019

I used this app to help me to control inventory. It could be great if it can do 1 more step by linking to Shopify location. It means that it can have a flow / feature to reassign order location based on a rule setting. It will be perfect to manage inventory in multi-location . can you pls develop it?

Using app

Over 4 years

Total reviews

2

Average rating

4.0

Developer Reply

Thanks for the review. For anyone reading this, Flow does support accessing inventory per location.