![Shopify Flow for Shopify](https://cdn.shopify.com/app-store/listing_images/15100ebca4d221b650a7671125cd1444/icon/CO25r7-jh4ADEAE=.png)
Shopify Flow
Automate everything and get back to business
Rating
3.6
feedback
98
chart
#7
All reviews
Rating Breakdown
Jan. 31, 2024
the flows are not working, none!!! when you contact support they suggest hiring a developer to fix this. what a joke!
Dec. 9, 2023
I use the Flow app on my website at BuyExcelTemplates.com to automatically tag customers based on what they purchased so I can then use in email marketing.
June 24, 2024
Latest update allowing us to pretty much update anything we need to has made this app perfect. Thank you!
Feb. 22, 2024
how do i get support for this app ??????? shopify make it impossible to contact them the description is very confusing and there is no way to contacts shopify app to get support on this app , PLEASE HELP !!!!!!!!!! this is an update to the original review that was one star and i change it to 3 star since Paul managed to help me with some of the queries , however its still very hard to do straight forward task , i actually used React flow to create some of the more advanced flows , so i am updating this to 3 stars only due to Paul that he really went out of his way to help me, however the system is not user friendly ,
You can see how to contact support in emails you've gotten from Shopify but also in the Settings / Plan area in the Admin. For Flow specifically, we do provide support through the community forums: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Nov. 25, 2023
I created a flow to remove a tag if all variants of a product get to 0 on a specific location. I set up the flow perfectly (based on a preexisting template) but still do not work. When i got to support, after half an hour of explanation from my end and generic responses like: " I understand you", "I will help you", i only got 2 mediocre attempts of a solution to my flow issue. 1) Try to turn it off and on 2) Try to create it again Waste of time and lack of training of support personel
Hi, we have tried to reach out to you but haven't received a reply. It looks like your support advisor provided a working solution for you to use, but you may have had a delay due to it being a very busy support weekend for Shopify (Black Friday)
Nov. 24, 2023
This app is just perfect! I used it to tag products if they're available in one location, and sold out in the other one. I installed it and had it working perfectly after 2 hours! I'm impressed, this opens so many opportunities which would otherwise only be possible with deep programming or expensive apps for each case. Wow Shopify, Flow is an incredible extension for Shopify!!!
Thanks for the kind words, we think is a super-power for many merchants!
Nov. 6, 2023
For me it is a great app, and support helps with setting up flows. I think the bad reviews are here only becuase people do not understand the flow logic.
Amazing. Thanks for the review! For those of you reading this review, do check out the Flow discussion on the Shopify community: https://community.shopify.com/c/shopify-flow-app/bd-p/flow
Oct. 6, 2023
I needed a very niche solution to a problem that there was no app for. This helped me get exactly what I wanted and will help me retail customers as I grow. I know nothing about code and how things work so I asked a question on what I wanted in their flow support and Paul_N | Flow Product Manager @ Shopify help me!! I am sure I can do so much more with this app, will explore when I have time
Thank you so much for the kind review. We are glad to help you find a solution through our community forum!
Sept. 22, 2023
The app is full of bugs. I need to reach out to support every time I create a new flow and they realize that the there are errors with the template variables.
Hi, thanks for your review. We tried repeatedly to reach out to you to better understand any defects you might have encountered. Flow takes quality and reliability seriously and there are no known issues with template variables.
Sept. 2, 2023
I had some issues with the app at first, but Paul came in and helped me set up everything correctly. The app runs smoothly and fulfills my orders automatically.
Aug. 23, 2023
I am not using this as much as I should. I need more time in the day so I can play with all the toys that I have available.
Aug. 12, 2023
I'm relatively new but I am very impressed so far. I was looking for a way to automatically tag a customer when they purchased a specific product, and it took about 5 minutes of figuring out where the information was I wanted, and hey presto, exactly the automation I need. I'm delighted.
July 5, 2023
you can use it for basic functions, but don't expect to create complex flows without going through an additional app or a freelancer. In short, if you are thinking of moving to shopify plus for this app, there is no point in paying $2000. You will find affordable apps on the marketplace that will do the job much better. Don't count on shopify support to help you either, they have no knowledge of this app... It's a shame, on paper the solution seemed interesting
Hi, we are sorry that you had trouble building a complicated workflow. If you got stuck, we recommend posting any questions to the Flow App section on the community (https://community.shopify.com/c/shopify-flow-app/bd-p/flow), where you are likely to get help. Regarding Plus, Flow is currently available to the Shopify, Advanced, and Plus plans, so you do not need to upgrade to Plus to get access to Flow.
June 28, 2023
NÃO ESTOU CONSEGUINDO ABRIR O APP? COMO FAREI PARA CORRIR ESTE IMPASSE? Shopify FLOW GRÁTIS PARA INSTALAR? PODE HAVER COBRANÇAS ADICIONAIS? VAMOS RESPONDDER, TURMA DO CHAT, VAMAS. PRECISO RESOLVER O PROBLEMA DESSE APP, SLUCIONAR CONSTITUCIONALISCIMAMENTE EM MINHA LOJA WWW.TORRESMAGAZINE.COM
Hi, thanks for reaching out. You are currently on the Basic plan which does not have access to Shopify Flow. For the Shopify, Advanced, and Plus plans, Flow is provided at no extra cost.
May 18, 2023
Works well and seems to be frequently adding functionality. A feature that would be great to have is actions to alter inventory levels as we currently have to manually manage inventory for bundles that consist of multiple SKUs.
April 11, 2023
Have emailed several times asking for help with Shopify flows. The app allows custom flows but is extremely hard to sort out. This is the response I am getting. "While I understand the frustration - building a custom flow would be out of our scope of support. I'm not seeing a template that fits your entire situation. My best advice would be to first check with the community forums and if you can't find an answer there, then an Expert on the Marketplace would be your next best bet. I understand that is not the answer you were looking for. For this app, we would be able to guide you to templates, but not building custom flows" Who is responsible for support on this app if it's not Shopify? Steer clear....this app will only give you more headaches and waste your time and energy
Hi, thanks for the feedback. As you have found, Flow is a powerful tool for building customizations to Shopify. Unfortunately the Flow team cannot yet build customizations for all merchants using Flow because each customization requires some understanding of your specific store, apps, etc as well as your use case. We are asking merchants to use the community where possible so that other merchants benefit when we give help. Try posting over here: https://community.shopify.com/c/shopify-flow-app/bd-p/flow If what you need is pretty straight-forward you'll likely get an answer there. If you have a complex need you may get connected to an agency who can help, or even find an app that does exactly what you need.
April 1, 2023
We have been using it for a couple months now to tag orders according to different criteria and it's been doing great for us so far.
March 10, 2023
One of the flows went off the rails and would not take ANY updates on our end and would not stop running even when we shut it off in admin. Can you guess what Shopify Supports solution was? "Wait 3-days and reach out if it is still doing it". As you can guess this is pretty much unacceptable for an app that is making changes to orders/customers. Flow Developers build in a way to reset the flows that doesn't take 3-days before you will even look at the issue!
Hi, sorry that you are having difficulty with receiving emails. I personally reviewed the logs and found issues with your email provider, which our customer support team should have sent over to you. If you haven't heard anything yet, please contact our support again.